Virgin Hub 3 generates two similar IP addresses

My Virgin hub 3 has days when it doesn’t work at all. I recently signed up for the broadband monitor at this website and I created two separate broadband monitors. The IP addresses were identical until the last digit of the first, with two extra digits on the second. They show different behaviours in the visual representations.

I don’t have a good understanding of this field at all, I’m hoping someone can explain this to me,

Thanks in advance

IPv4 or v6

Your hub will potentially have 2 IP addresses, one that is IPv4 and one that is IPv6 - but the format of the addresses is very different.

Where have you got the 2 addresses from that you have setup the broadband monitor for as if they are similar (and I am guessing both IPv4) then likelihood is that you are monitoring someone else's connection for at least one of them.

DDNS is your freind. I have no guide how to do this on VM-SH3. You need to sign up to DDNS provider some are free. On you VM-SH3 router configure it to use that service. Then at thinkbroadband remove the IP (number) and change it to your DDNS domain name.

Go and view the monitors and create links to share them and post here ...

Thanks for all the replies, the addresses hardly differ. I will use slightly different numbers to illustrate, but the essence is that they are identical but the second IP address has two fewer digits eg

83.19.994.311

And

83.19.994.3

The graphs show pretty different behaviour. It’s troubling

I could post a picture of the two graphs but I’m not sure how to do it

Ok I’ve worked it out
https://www.thinkbroadband.com/broadband/monitoring/...

https://www.thinkbroadband.com/broadband/monitoring/...

But what is your IP address and does it correlate to either graph you have created? You created the graphs and should have done so using your own IP address. It is possible your dynamic IP has changed between setting up the first and the second and that at least one of those addresses is now being used by someone else (and therefore you are monitoring their connection, not yours). You can check your current IP address by typing whatsmyip into google and it will tell you - if it is not the same as the ones in your BQM then you aren't monitoring your connection.

As someone else said use DDNS for it so that it keeps up with any changes to the address.

In reply to a post by MeInWales:

Thanks for all the replies, the addresses hardly differ. I will use slightly different numbers to illustrate, but the essence is that they are identical but the second IP address has two fewer digits eg

83.19.994.311

And

83.19.994.3

The graphs show pretty different behaviour. It’s troubling

I could post a picture of the two graphs but I’m not sure how to do it

The two address you use example of are totally different. Written out in full they would be:

083.019.994.003 and ...311 just that the leading zeros are dropped

Go into the TBB main site and under "TOOLS" there is a <Whats My IP> that will confirm exactly what you have.

My IP address is the longer number. Maybe when I set up the first one I accidentally deleted the last two digits. Sorry for the confusion, and thanks for the replies as they’ve helped me to understand what the problem is

Just watch your IP and make sure it does not change - you might have a dynamaic IP.

And delete the wrong monitor too or someone will get annoyed that they are being pinged, or when they try to create a monitor, it might not let them.


And post your problem in a new thread, someone should be able to advise.

Edited by MHC (Tue 24-Aug-21 11:45:22)

Will do and thanks

In reply to a post by ian72:

Your hub will potentially have 2 IP addresses, one that is IPv4 and one that is IPv6 - but the format of the addresses is very different.

Virgin Media doesn't support IPv6.

Using multiple "show my IP" tools is the only solution:

https://www.thinkbroadband.com/tools/what-is-my-ip

https://ipquail.com
https://ipchicken.com
https://duckduckgo.com/?t=ffab&q=what+is+my+ip

In reply to a post by MeInWales:

My IP address is the longer number. Maybe when I set up the first one I accidentally deleted the last two digits. Sorry for the confusion, and thanks for the replies as they’ve helped me to understand what the problem is

That explains what I saw with your two real BQM links. (That several people seem not to have clicked).

The first just doesn't work, the second looks very good for a virgin circuit .