BT to increase prices because customers are using more data

To quote BBC news:

"BT has said most customers will see bills rise by more than 9% from the end of March as households are squeezed by cost of living pressures.

The telecoms giant said broadband and phone bills will jump by 9.3% following a "dramatic increase" in data usage over the last few years.

Affected customers will pay an extra £3.50 a month on average from 31 March."

Should they just not charge the customers who are using more data rather than everyone?

That has to be one of the most lame, pathetic excuses I've heard for increasing prices.

The real reason is they simply can and will - like any supplier that ties their pricing to an "x % + inflation" annual increases. They must think we're all brain dead.

In reply to a post by Michael_Chare:

Should they just not charge the customers who are using more data rather than everyone?

That means data usage caps, which would probably not go down well in Parliament with so many companies now adopting "Hybrid" working.

The increase in data usage has been reported before as being an "issue" long term for the networks. The bulk of this is video streaming (Disney+, Amazon Prime Video, Netflix) which are slowly replacing traditional broadcast media. (satellite, terrestrial etc).

There are comments from network operators that they will need to start working with regulators (e.g. Ofcom) about exceptions in the Net Neutrality provisions, so they can start to talk to video suppliers about sharing the cost.

No surprise really.

Just one more reason never to use them.

It seems to have become the norm for the majority of communication (Broadband/Mobile Phones) companies these days, CPI + 3% or greater every year is taking the absolute pea out of consumers.

In reply to a post by dect:

It seems to have become the norm for the majority of communication (Broadband/Mobile Phones) companies these days, CPI + 3% or greater every year is taking the absolute pea out of consumers.

There are a few etherical providers that are not hooked into this nonsense. Increasing prices by CPI is perhaps OK (but NOT while in contract) but the added 3.9% is just being greedy or your take on it all.

In reply to a post by Pheasant:

That has to be one of the most lame, pathetic excuses I've heard for increasing prices.

The real reason is they simply can and will - like any supplier that ties their pricing to an "x % + inflation" annual increases. They must think we're all brain dead.

BT are probably funded by GLOBALISTS

Post deleted by seb

Edited by tommy45 (Fri 21-Jan-22 02:39:42)

The worse price increase is here: https://i.ibb.co/qNzDdtt/268334373-2345827248907442-...

I thought this thread was about discussing BT increasing their prices way beyond what is acceptable to its customers, not an opportunity to go off on one about other non-broadband matters you may want to discuss.


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