What will happen to my 2 BT landline services?

Hello All (1st post)

I’m hoping that the knowledgeable folks here can help me with a question.

I have the following services coming into my home:

1. BT Landline for Alarm

2. BT Landline for Main Telephone & FTTC Broadband

3. Sky FTTP & VoIP Telephone for Homeworking

My question is concerning what will happen to the 2 BT landline services once the PSTN copper network is closed down?

Many thanks

Can your alarm be changed to use Internet Protocol or the Mobile network? My Texecom Premier Elite alarm has an additional module that has ethernet connection to my router.

In reply to a post by Michael_Chare:

Can your alarm be changed to use Internet Protocol or the Mobile network? My Texecom Premier Elite alarm has an additional module that has ethernet connection to my router.

A very good question; it’s an 11 year old monitored system. It does have a secondary multi-network SIM which is used as a backup just in case the primary PSTN line goes down or is cut. So, I would assume the current system is probably too old for using a primary IP connection.

For the other BT landline with Telephone and FTTC broadband, would Openreach just leave this service as it is for a while? If not, would they be able to somehow move the PSTN telephone to somehow work with FTTC (e.g. change it from FTTC to SoGEA?)

Cheers

For the other BT landline with Telephone and FTTC broadband, would Openreach just leave this service as it is for a while? If not, would they be able to somehow move the PSTN telephone to somehow work with FTTC (e.g. change it from FTTC to SoGEA?)

BT will transfer your broadband to SOGEA and phone to their Digital Voice .You will be sent a smart hub if you don't have one , which has a phone socket on the back.
Other service providers may have similar products .

In reply to a post by witchunt:

For the other BT landline with Telephone and FTTC broadband, would Openreach just leave this service as it is for a while? If not, would they be able to somehow move the PSTN telephone to somehow work with FTTC (e.g. change it from FTTC to SoGEA?)

BT will transfer your broadband to SOGEA and phone to their Digital Voice .You will be sent a smart hub if you don't have one , which has a phone socket on the back.
Other service providers may have similar products .

Perfect, that was ultimately what I was hoping to confirm would happen when the time comes for the PSTN/FTTC service to be changed.

Then, providing I can get the Alarm system somehow updated to work with an IP based connection, I will then have the option of connecting to ether the BT SoGEA service or my current Sky FTTP service.

Very good.

Thanks so much for the quick feedback, much appreciated.

In reply to a post by Telegraph1858:

providing I can get the Alarm system somehow updated to work with an IP based connection, I will then have the option of connecting to ether the BT SoGEA service or my current Sky FTTP service.

Alarm and monitoring companies have had plenty of time to prepare - over 10 years ago Texacom had optional plug-in modules providing modem/dialler, ethernet for IP and GSM/GPRS communications; Honeywell Galaxy often have builtin PSTN communications with optional plug-in modules providing ethernet for IP and GSM/GPRS; other manufacturers likely have similar options. Even Redcare have not offered PSTN reporting for a few years, they have a number of options including dual-reporting GSMx2 or IP+GSM.

In reply to a post by Michael_Chare:

Can your alarm be changed to use Internet Protocol or the Mobile network? My Texecom Premier Elite alarm has an additional module that has ethernet connection to my router.

SmartCom or ComIP?

If te latter, look at an upgrade to teh former. If already a SmartCom there is also a reasonably new variant with both IP and 4G backup.

I have the ComIP which is a small module that fits inside the control panel box. It cost more than the whole alarm panel! I think the alarm reports faults to Texecom who then send me an email. I suspect that service is part of the product cost.

I know them well - currently the Com-IP is around £115 and a PE48 panel much the same.

You should sonsider an upgrade to a SmartCom though - much better functionallity. With the Android & IOS apps it will report arm/disarm/arm_fail/alarm and much more straight to you. Also, access for programming and review is easier both onsite and remote. Provided your firmware meets the basic level it is a straight install, if not, just needs flashing to update.

And if someone is coming to stay, I can leave a key with a neighbour and when the person arrives, then call me and I can disarm remotely.

The basic SmartCom is about £80 and the 4G variant £125. There is also a second hand market for Com_IPs with them fetching £60-80.