Query

2022-08-26 15:30 GMT
I use three apps which all appear to have intermittent internet problems.
BBC Sounds, Zoom and a game.
All three happily manage to reconnect themselves.
I am convinced that the problem is not at my end.
Is it likely that Broadband Quality Monitor
can shed light on the situation please ?

Having a look at router stats is good too.

Are you saying just those three apps are [censored] about, and all else works OK ? If so I’d say it was the apps themselves

I suspect the OP may just have a phone with a data allowance.

2022-08-27 12:10 GMT
Thank both of you for your replies.
I am not familiar with the abbreviation OP.
I looked it up and apparently there are 103 different meanings !
I do not actually know how to access my router's stats,
but I suspect they would give me just averages.
What I am hoping to find is an app which can be run for a few hours
and provide a graph with horizontal time and
vertical internet access availability.
That would allow me to see if what I suspect is actually true.

In a forum context such as this, OP = Opening Post or Opening Poster. In this case it referred to you, the Opening Poster.

‘OP’ Original post or poster, in this thread that’s you.

Router stats are not averages, they are real time statistics about the routers performance.

Which router do you use ? Often the stats are amongst the data revealed by accessing your routers web based interface. To access the router I use for instance, I would type http://192.168.1.254 into the web browser address bar of a device connected to the router. You will often be prompted to enter a username and password to reach additional detail, these will usually be found on the router itself somewhere.

In reply to a post by pluralist:

In a forum context such as this, OP = Opening Post or Opening Poster. In this case it referred to you, the Opening Poster.

I went for Original Poster.

It would help us help you if you give us a little more information. What type of equipment you are using such as Windows, Apple Mac, or an Android phone or iPhone or tablet.

What internet product are you on from which provider? The problem may just be the way they work.

What router do you have. Some cannot provide the information for BQM, but most give at least basic connection data. The method of getting the data or letting it create a BQM graph varies by manufacturer and sometimes also your ISP.

That too .

2022-08-27 17:10 GMT
Thank both of you again for your replies.
Well, I can get to my BT router.
"Hub Manager, Home, Advanced settings, Technical log
Information and Event log"
"This shows all events that have taken place on your Hub since the last time it was reset."
I turn the router off for a few minutes every morning, so I suppose that counts as a reset.
Page 1 of 500 has about 20 entries from 16:11 to 16:30 when I logged in.
However, the entries are pretty much gobbledegook as far as I am concerned.
Apparently it can be exported, so if I could understand it,
it might be very useful.

Thank you for the explanation of "Original Poster" ( OP ).
My computer fails to display your left and right quotes.
They are displayed as ‘ and ’.
I think my computer does actually have both those characters, ` and ' ?

Windows, iPhone & iPad, BT not fibre.