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Standard User jalzoo
(newbie) Wed 02-Nov-22 13:48:39
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Fastly CDN routed through south Africa GIGANET


[link to this post]
 
Hello,

For some reason this morning i noticed i was being routed through South Africa to get to websites such as BBC, CNN and Reddit Causing 150-160ms of latency and slow loading.. all of those websites are running through Fastly's CDN. I noticed that the problem only exists with ipv6. All other websites are fine that are not running through Fastly. I have tried contacting support but they don't have a clue it seems, I'm just getting annoyed at the fact im being made to feel stupid on the phone by not being understood. Heres the problem:

Tracing route to bbc.co.uk [2a04:4e42:400::81]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 2a05:87c6:136f:0:9ec9:ebff:fee6:e47e
2 5 ms 5 ms 5 ms 2a05:87c0::3e
3 4 ms 4 ms 4 ms 2a05:87c0::3e
4 5 ms 5 ms 5 ms 2001:7f8:4::90ec:2
5 207 ms 180 ms 192 ms ae-5-0.er6-05-lhr.uk.seacomnet.com [2c0f:feb0:1:2::2f5]
6 146 ms 147 ms 161 ms xe-0-0-0-2.cr6-02-lhr.uk.seacomnet.com [2c0f:feb0:1:2::119]
7 197 ms 179 ms 152 ms xe-0-7-0-1.cr6-02-cpt.za.seacomnet.com [2c0f:feb0:1:2::519]
8 146 ms 146 ms 145 ms xe-1-0-0-0.er6-02-cpt.za.seacomnet.com [2c0f:feb0:c::1:a]
9 * * * Request timed out.
10 193 ms 173 ms 146 ms fastly.ixp.capetown [2001:43f8:6d1::103]
11 157 ms 151 ms 153 ms 2a04:4e42:400::81

Tracing route to cnn.com [2a04:4e42:800::773]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 2a05:87c6:136f:0:9ec9:ebff:fee6:e47e
2 5 ms 4 ms 4 ms 2a05:87c0::3e
3 4 ms 4 ms 4 ms 2a05:87c0::3e
4 5 ms 5 ms 5 ms 2001:7f8:4::90ec:2
5 * 226 ms 224 ms ae-5-0.er6-05-lhr.uk.seacomnet.com [2c0f:feb0:1:2::2f5]
6 165 ms 168 ms 152 ms xe-0-0-0-2.cr6-02-lhr.uk.seacomnet.com [2c0f:feb0:1:2::119]
7 146 ms 147 ms 161 ms xe-0-0-0-0.cr6-02-jnb.za.seacomnet.com [2c0f:feb0:1:2::d1]
8 146 ms 145 ms 157 ms xe-0-0-0-0.er6-02-cpt.za.seacomnet.com [2c0f:feb0:c::a]
9 146 ms 145 ms 145 ms 2c0f:feb0:c:3::ee
10 175 ms 145 ms 146 ms 2a04:4e42:800::773

C:\Users\jamie>tracert reddit.com

Tracing route to reddit.com [2a04:4e42:400::396]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 2a05:87c6:136f:0:9ec9:ebff:fee6:e47e
2 5 ms 4 ms 4 ms 2a05:87c0::3e
3 5 ms 4 ms 3 ms 2a05:87c0::3e
4 5 ms 5 ms 5 ms 2001:7f8:4::90ec:2
5 158 ms 158 ms 162 ms ae-5-0.er6-05-lhr.uk.seacomnet.com [2c0f:feb0:1:2::2f5]
6 240 ms 211 ms 187 ms xe-0-0-0-2.cr6-02-lhr.uk.seacomnet.com [2c0f:feb0:1:2::119]
7 172 ms 171 ms 180 ms 2c0f:feb0:1:2::b01
8 200 ms 216 ms 194 ms xe-0-0-0-0.er6-02-cpt.za.seacomnet.com [2c0f:feb0:c::a]
9 * * * Request timed out.
10 151 ms 151 ms 151 ms fastly.ixp.capetown [2001:43f8:6d1::103]
11 178 ms 156 ms 154 ms 2a04:4e42:400::396

Anyone got any ideas whats going on?!

Edited by jalzoo (Wed 02-Nov-22 13:51:52)

Standard User jalzoo
(newbie) Thu 03-Nov-22 13:01:16
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Re: Fastly CDN routed through south Africa GIGANET


[re: jalzoo] [link to this post]
 
Problem is solved now:

C:\Users\jamie>ping bbc.co.uk

Pinging bbc.co.uk [2a04:4e42:200::81] with 32 bytes of data:
Reply from 2a04:4e42:200::81: time=3ms
Reply from 2a04:4e42:200::81: time=4ms
Reply from 2a04:4e42:200::81: time=3ms
Reply from 2a04:4e42:200::81: time=3ms

Must have been a glitch in the system.
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