Copper (Direct in Ground) not really in the ground?

I recently had fibre installed (Trooli) and for that Trooli had to install new ducting from the pavement through my front garden, as my phone line was direct in ground and no existing duct.
I have a new neighbour (semi-detached) and he was ripping out the hedge that runs along the front of our houses / divides them. There is a wooden fence along the same line.
Interestingly, after cutting the hedge down a bit (not digging it out), it turns out the telephone line kind of pops out of the ground near the pavement and just runs loose along the fence line (on their side) soil until it hits our actual houses. At that point, the line comes through the fence and the junction box is on our side - and then the phone lines go their merry ways.
After this rather boring story...is this fairly normal? I was surprised it wasn't buried properly along the fenceline. Would Openreach care about this? It's not likely to impact me as I'm in the process of ditching my copper phone line anyway, but just curious. Would they bother / contemplate re-doing it and pulling it back through our new ducting?

Openreach are not permitted to use Trooli ducts so there is no chance of that.

I'm not sure what the problem is other than the fact that if you order FTTP from Openreach, they would either install a new duct or erect a pole and install an OH feed.

In reply to a post by Deft:

Would they bother / contemplate re-doing it and pulling it back through our new ducting?

No they won't touch the existing copper, if it fails and you have a fault fixed they're likely to fix it where it is (if it can be accessed) ; if it can't be fixed, then at worst they could install a pole and go overhead.

In reply to a post by FibreBubble:

Openreach are not permitted to use Trooli ducts so there is no chance of that.

Tricky question I think - if Trooli are using PIA and they've installed new ducting from an Openreach chamber to the OPs house then I can't see them having any claim of exclusive access to the bit that's within the OPs boundary.

If Trooli have installed the duct then Openreach cannot use it regardless

But, AltNets can use OR ducting? Seems a bit odd!

No, it is a ‘poorly imagined’ ruling set out.

PIA allows them to use Openreach ducts, but not vice versa.

Clever stuff it ain’t.

In reply to a post by Grimers:

But, AltNets can use OR ducting? Seems a bit odd!

Ofcom ruled that Openreach has “Significant Market Power” thanks to being the inheritor of the physical infrastructure that the country (Govt/taxpayers) paid for up until privitisation in 1984.

So the ruling was that other telecoms companies can purchase access to Openreach ducts under the PIA arrangements. There was no ruling for Openreach to pay for access to other companies (including Virgin Media, CityFibre and others).

Edited by jchamier (Sun 29-Jan-23 14:45:39)

Is this made murkier by the fact that me (as the owner of the land) also paid a significant contribution to the cost of Trooli installing the ducting?
Well, if my neighbour hacks through the copper line, it's only his broadband that will go out, so I can at least relax on that front!