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I've had ADSL at this property for 9 years with various providers. Six months ago I switched to FTTP. Following poor connection speeds Vodafone have now agreed to release me from my 24 month contract. It would appear ADSL is no longer available in my area so I am looking at an unlimited data contract and switching to a SIM based router. I am totally out of my depth here. Is there any guides available at all please?
I don't need or use a landline for some years, so only require broadband.
Found a start - https://m.youtube.com/watch?v=1S43Yhrvez0
Keef- Sheerness Kent UK - Vodafone FTTP via THG3000
Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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Edited by hk11 (Fri 14-Jul-23 07:28:57)
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You might find some useful info in the Mobile Broadband forum here, and Three has a 5G Broadband offering that includes the router (and yes SIM card) if you are in a supported postcode area.
https://forums.thinkbroadband.com/mobilebroadband.html
23 years of broadband connectivity since 1999 trial - Live BQM
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I think most sensible people would want to resolve the issue with the FTTP, its either an issue with the backhaul (like what was seen with Zen) which can be resolved with an ISP switch or its an issue between the OLT and the ONT in which case its Openreach to solve. You may want to choose a new ISP with a good track record of getting Openreach to sort these kind of issues out rather than Vodafone.
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If only FTTP is available can you not switch to another provider?
Thanks
Dan
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TBH I'd rather not have any more hassle.
I was quite hapoy with ADSL, but six months of chasing an ISP for a resolution with FTTP is enough for me.
Keef- Sheerness Kent UK - Vodafone FTTP via THG3000
Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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Possibly, but I have had enough. FTTP was obviously being forced on people without bothering to check it was fit for purpose.
Keef- Sheerness Kent UK - Vodafone FTTP via THG3000
Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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Possibly, but I have had enough. FTTP was obviously being forced on people without bothering to check it was fit for purpose. Which network was this, Openreach, Cityfibre or another one?
23 years of broadband connectivity since 1999 trial - Live BQM
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Great: thanks for the pointer.
“We can't offer Home Broadband at your address right now, but we're busy expanding our network to connect more homes.
Check out our Mobile Broadband plans, or try a different address.“
Keef- Sheerness Kent UK - Vodafone FTTP via THG3000
Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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Edited by hk11 (Fri 14-Jul-23 09:40:51)
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Openreach.
I did complain about the install, but Vodafone ignored that then forbed me off with a company dealing with Openreach damage claims!
Keef- Sheerness Kent UK - Vodafone FTTP via THG3000
Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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I see mobile broadband as a last resort (like satellite broadband), hopefully if you go down that path you won't have issues but I can see it being more problematic than FTTP to be honest.
Everyone deals with issues differently, I would have never let the Vodafone issue rock on for six months, maybe a proactive ISP would be better for someone like you as Vodafone ain't going to sort difficult issues out.
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