FTTC or FTTP?

We had a street accident last Saturday when a vehicle destroyed a BT street cabinet, cutting broadband access for about 230 houses. What I don't know is if this means these people are still on the old BT Infinity fibre-to-the-cabinet system or the newer FTTP system. Is Openreach feeding FTTP through those street cabinets? We have Openreach, Virgin and Community Fibre in our avenue now.

100% it means those afflicted are on an FTTC service.

Post deleted by andew

In reply to a post by AUA:

We had a street accident last Saturday when a vehicle destroyed a BT street cabinet, cutting broadband access for about 230 houses. What I don't know is if this means these people are still on the old BT Infinity fibre-to-the-cabinet system or the newer FTTP system. Is Openreach feeding FTTP through those street cabinets? We have Openreach, Virgin and Community Fibre in our avenue now.

Got any details and photos? Feel free to share to [email protected] including location details.

seb

The cabinet 2 streets down from me kept getting belted by cars, they come down the road at a rate of knots and forget that there is a junction, across the road they go and into the cabinet. Thankfully, it was not the one my FTTC was connected to.

I say kept getting belted as it have not happened for a few months.


The cabinet would be FTTC I expect, I don't know if openreach use cabinets for FTTP, I know Zzoomm does.

I've sent them a video of the accident!

It was just a FTTC cabinet. No FTTP network affected.
They certainly hit it hard though. Hopefully they'll have it working again in a day or 2

Yes, they've said May 2. This is the second such incident in the area in a year. Last year a car took out a Virgin Media cabinet just down the road!

I was partly asking because one of the residents in our road reported that she had been pushed by BT to switch to a digital phone, making me wonder why if she was on FTTC.

I was partly asking because one of the residents in our road reported that she had been pushed by BT to switch to a digital phone, making me wonder why if she was on FTTC.

Because BT Wholesale exchange based telephony is being switched off by the end of 2025, customers who still require a voice service are being moved to a VOIP based service.

I get the reasoning, but aren't BT required to give some advanced notice and explanation to people about this before doing it? I have been telling people in our street this is coming, but haven't seen any official guidance on when it is happening. Then I've been reading about delays because of problems with emergency equipment. Why was this individual picked on? I don't know of anyone else in a similar situation. My point is that no one is telling us anything about what is going on.

In reply to a post by AUA:

I was partly asking because one of the residents in our road reported that she had been pushed by BT to switch to a digital phone, making me wonder why if she was on FTTC.

That's a completely separate switchover. You can get a digital phone while remaining on FTTC (copper) for broadband; the voice signal goes over the broadband.

Everybody must be switched to digital voice by Dec 2025(*), and to achieve that they are switching people over now, but only about 70% of the UK will have Openreach FTTP available to order by that date.

(*) Excluding people who have only an analogue phone line with no broadband at all: the "SOTAP for Analogue" service is supposed to allow them to keep their analogue phones for a few more years. Also, people who get analogue voice from LLU providers like Talktalk who have their own voice equipment in the exchanges may keep it for a while longer.

Also, surely this means the end of FTTC and its copper wires. So why switch my neighbour to Voip but keep her on FTTC?

You don’t seem to have grasped the basics, the PSTN switch off has nothing to do with the FTTP rollout and eventual total replacement of the copper pair network , FTTC will be around for some, long after the PSTN network has been retired, currently set for December 2025 .

FTTP does not use cabinets ( Openreach network )

BT telephone customers ( not everyone uses BT ) will be moved off PSTN onto an IP based network before PSTN is retired , that can be delivered by ADSL , FTTC as well as FTTP, if you know of someone advised by BT that they are being moved on to DV , that’s simply a planned migration , that will happen eventually to all existing BT telephone customers , others will get DV when they join or potentially when they recontract with BT ( if a telephone service is wanted )

Edited by Iniltous (Tue 30-Apr-24 11:10:47)

In reply to a post by AUA:

Also, surely this means the end of FTTC and its copper wires. So why switch my neighbour to Voip but keep her on FTTC?

You are getting confused, like a lot of people do. Stop sell of analogue voice is different to stop sell FTTC.
My next door neighbour is on Sky FTTC, but have digital voice, saying that at the time we did not have FTTP.

Thank you, and appreciate that your post was not patronising, like another here. I get what you say, but I'm sure I read that analogue phone users would get advance notice and full explanation before they were made to switch. That didn't happen in this case. I'll have to investigate further as the lady I mention is quite agitated about it and says her digital service is constantly causing problems which BT can't solve.

They almost certainly did get advised of the change to DV , it’s nonsensical to think BT would change a customer to DV without prior knowledge as that would result in a fault report ( my service isn’t working ) , unfortunately it may be the case that some are incapable of understanding the correspondence, that doesn’t mean there wasn’t any

Edited by Iniltous (Tue 30-Apr-24 11:18:03)

In reply to a post by AUA:

I get the reasoning, but aren't BT required to give some advanced notice and explanation to people about this before doing it?

They are. I got an email from BT in February all about it (but I'm not due to switch over yet).

Do BT usually recover costs from the motorists' insurance for these sorts of incidents?

Yes

In reply to a post by jpm:

Do BT usually recover costs from the motorists' insurance for these sorts of incidents?

No, they don't

In reply to a post by adslmax:

In reply to a post by jpm:

Do BT usually recover costs from the motorists' insurance for these sorts of incidents?

No, they don't

As is said on Wikipedia... [citation needed]

In reply to a post by adslmax:

In reply to a post by jpm:

Do BT usually recover costs from the motorists' insurance for these sorts of incidents?

No, they don't

Can you please explain how you would know this? My understanding is, you are someone who has never worked for Openreach/BT and seem to live on another planet compared to the rest of us.

adslmax is just posturing, please ignore.

In reply to a post by jpm:

Do BT usually recover costs from the motorists' insurance for these sorts of incidents?

I presume they would, that is if the driver is insured, and they find out who hit the cabinet.

In reply to a post by jpm:

Do BT usually recover costs from the motorists' insurance for these sorts of incidents?

Yup, same as any other third party would be they another motorist or the owner of any other property. It's what insurance is for.

Openreach do try and recover costs from third party’s if they have damaged Openreach equipment, a wrecked car next to a demolished cabinet is a relatively easy one to recover costs from , contractors or Alt Nets stomping over cables, joints etc damaging equipment in Openreach underground structures , but not filling out accurately the paperwork showing where in the OR network they have been working is more of a problem as far as recovering costs .

Edited by Iniltous (Wed 01-May-24 10:05:13)