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PaulinSandy
(newbie) Tue 09-Jul-24 19:41:25

Samknows

[link to this post]

Have this bunch stopped supporting the whiteboxes since Cisco bought them out? I've just dug my whitebox out of storage. I stopped using it a few years back as I had a rock steady ISP with a service that never glitched. Two houses later and I have a fast but not robust service so thought i would benefit from Samknows' monthly speed reports but I dont seem to be able to login to my account or get a password reset link.
Any updates or advice appreciated. From the website it looks like they have gone corporate with Cisco and no longer support the domestic market, which would be a shame.

PaulKirby
(knowledge is power) Wed 10-Jul-24 21:41:05

Re: Samknows

[re: PaulinSandy] [link to this post]

I am still able to login to my SamKnows account fine and I don't even have my WhiteBox connected anymore.

I know I messaged them asking if they had a version of the WhiteBox that can handle 3Gbits for when I upgrade from my 1Gbit Symmetrical connection to a 3Gbit one. Sadly I got no response.

---
Paul

Community Fibre - GIGAFAST
TBB Speedtest IPv4 | TBB Speedtest IPv6 | Ookla Speedtest (CLI) | MikroTik RB4011iGS+RM (BQM)

mbames
(committed) Thu 11-Jul-24 16:15:46

Re: Samknows

[re: PaulKirby] [link to this post]

Mine is still working, as is the dashboard. I've not tried a password reset, as I don't need to!

Vodafone Fibre (Superfast2 - 80/20), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net

RR_The_IT_Guy
(committed) Thu 11-Jul-24 19:39:31

Re: Samknows

[re: PaulinSandy] [link to this post]

Last time I had a problem I kept sending emails until they finally responded.

Many Thanks,
RR-THE-IT-GUY
YouFibre 1Gbps symmetric

Talktalk 2014-2018 ADSL → Virgin Media Vivid 50 13/10/2018-2019 → Virgin Media M100 2020-05/2022 → Virgin Media M500 2022-05/10/2023 → IDNET 110x20 (FTTP) 20/11/2023 → YouFibre 1Gbps Symmetric with Static IP 2023-Current

PaulKirby
(knowledge is power) Thu 18-Jul-24 20:10:46

Re: Samknows

[re: mbames] [link to this post]

In reply to a post by mbames:
Mine is still working, as is the dashboard. I've not tried a password reset, as I don't need to!

Same, I know that they haven't responded to my query about a Samknows White Box with 5Gbit / 10Gbit Ports for when I upgrade here to 3Gbit Symmetrical.

---
Paul

Community Fibre - GIGAFAST
TBB Speedtest IPv4 | TBB Speedtest IPv6 | Ookla Speedtest (CLI) | MikroTik RB4011iGS+RM (BQM)

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