Desktop only gets 40 but all other devices get 150 why ? hel

We have been upgraded to 150/30. All my other devices I-phone & i-pad all get the proper speed but my desktop only gets 40 (at best) / 15. Please advise if it is the PC or am I doing anything wrong. Just tested my phone whist sitting at the PC & got 145.30 so it is a problem with the PC but as I am not up on the tecnicals please help

For the desktop are you using a cable or a wireless connection?

wireless

In reply to a post by Dellwood:

wireless

Then it could be the Wi-Fi version in your computer. My mobile phone is lucky to hit 100 and yet my Mac will hit over 450 on Wi-Fi, not that I use Wi-Fi on my Mac normally. Always best to use Ethernet if you can

How do I change the wi-fi ? I suppose it will be a new wi-fi card .

In reply to a post by Dellwood:

wireless

Your Wi-Fi card or adaptor in your PC will be running on the 2.4GHz band, which will quite often tend to max out at around 40meg.

You need to change the Wi-Fi adaptor or card and make sure it has the 5GHz Wi-Fi band in it and using it, then you'll find you'll get the full speed.

thanks for that, I'll nip to my local computer shop & see what they can do.

In reply to a post by Dellwood:

wireless

is your pc a branded one ? A make and model may help to work out what wifi card is in your machine

No its a "made by the computer shop" model

ok. are you on windows 10 or 11?

In reply to a post by Taras:

ok. are you on windows 10 or 11?

or another operating system.

Windows 10

what i'm going to ask you to do is go into device manager and take a snapshot of the network adaptors

so.

Right click on the start menu and select device manager

When the window opens find "network adaptors" and click on the little + to the left of the text

once you have done that

click on the start menu and type in sniping tool - snip will work.

click on new and draw a rectangle around around the device manager window

Save it as a jpg or png and upload it to a image host (google is your friend)

copy the link the image host gives you and in a reply to this hit the link button and paste the same thing in both fields

If it is not an old slow WiFi card which you are being asked to check ... try rotating the PC by 180 degrees. Theat will change the antenna to WAP direction and remove any local obstruction.

can't upload the screen but first two items are
Realtek PCle GbE Family Contpller
TP-Link Wireless N PCi Express Adapter

hope this helps

Looks like it's a pretty ancient card, or at least the networking standard it uses is about 15 years old. So you will struggle to get anywhere near 150 Mbps reliably through that.

Ask the computer store to upgrade your WiFi card to a newer version with much better throughput.

In reply to a post by Dellwood:

can't upload the screen but first two items are
Realtek PCle GbE Family Contpller
TP-Link Wireless N PCi Express Adapter

hope this helps

Thank you, the card supports theses speeds.....

11n: Up to 300Mbps(dynamic)
11g: Up to 54Mbps(dynamic)
11b: Up to 11Mbps(dynamic)

So whilst 11n would give you the speeds, the environment is not currently giving you the 11n speeds.

can you try what MHC suggested first. I suspect you will need a new card, but i we need to play with positioning first.

if you do go down the route of a new card, i would suggest a positionable aerial such as https://www.amazon.co.uk/Bluetooth-Interface-Low-Pro...

In reply to a post by Pheasant:

Looks like it's a pretty ancient card, or at least the networking standard it uses is about 15 years old. So you will struggle to get anywhere near 150 Mbps reliably through that.

Ask the computer store to upgrade your WiFi card to a newer version with much better throughput.

yup. Want him to do what MHC suggested as we don't know where the router is and i think also he may need a movable antenna.

Personally if it's a desktop machine, and *IF* the OP could get a network cable to it from the router, then that would definitely be the way I'd go. Hands down.

However if that's not possible, or for truly mobile devices then yeah try and get an optimal wireless network connection going.

Trouble is, of course - that any walls or obstacles or poor positioning of either or both of the router/wireless access point - will lead to "sub-optimal" results.

(for the OP's benefit - as they've admitted they're not particularly techy - not trying to tell anyone here how to such eggs)

In reply to a post by Pheasant:

Personally if it's a desktop machine, and *IF* the OP could get a network cable to it from the router, then that would definitely be the way I'd go. Hands down.

However if that's not possible, or for truly mobile devices then yeah try and get an optimal wireless network connection going.

Trouble is, of course - that any walls or obstacles or poor positioning of either or both of the router/wireless access point - will lead to "sub-optimal" results.

(for the OP's benefit - as they've admitted they're not particularly techy - not trying to tell anyone here how to such eggs)

Oh i completely agree .......We can only ever go by what somebody has said and their skill set.

Just to ask the few questions that haven't yet appeared:
1. Does your router have an ethernet socket?
2. Does your PC have an ethernet socket?
3. Is the PC within reasonable distance from the router.?
If yes to all three, then forget WiFi and just use an ethernet cable.
If yes/no/yes then get an ethernet card for the PC.

And if wired isn't possible then I would be inclined to get a USB WiFi adapter and a USB extension cable and that would allow siting of the WiFi adapter in a more optimal location - wifi cards inside of PCs are rarely going to give the best performance.

If your phone is getting a fast signal when tested next to your PC then your wifi card is the issue. I'd be tempted to disable the card in device manager and get something like this

https://www.argos.co.uk/product/3207037?clickSR=slp:...

I have just been to my local computer shop & purchased a TP-Link AC1300 which hopefully should sort me out (comes with a money back if it doesn't !)
To answer the previous question 1) BT home hub 2 so assume it has an ethernet socket. 2) yes PC has one 3) no it is about 15 metres away.
I will report after I have done the deed (not today).

That's promising news. Don't be put off by a 15 metre connection, provided you can physically install the cable. Get a decent Cat 5e or 6 cable and you'll be fine.

Cat 5e is easier to route as it is not as thick as cat6. I use cat 5e here and my main route is longer than 15 meters and still work fine.

Long patch lead / fly lead?

If so yes unofficially should be fine. Strictly speaking as patch / fly leads are stranded construction - they are considered “cordage” in the various cabling standards. By rights limited to 10 metres in a 100 metre “channel”

Of course folks in a domestic settings, ie the readers here, won’t care and won’t be aware and 99% of the time it won’t matter. Just something to keep in mind for those reading and running quite long patch leads.

In reply to a post by Pheasant:

Long patch lead / fly lead?

If so yes unofficially should be fine. Strictly speaking as patch / fly leads are stranded construction - they are considered “cordage” in the various cabling standards. By rights limited to 10 metres in a 100 metre “channel”

Of course folks in a domestic settings, ie the readers here, won’t care and won’t be aware and 99% of the time it won’t matter. Just something to keep in mind for those reading and running quite long patch leads.

I have three of them, all 20meters long, one is from the computer room down to the router. Then I have one going from the ONT to the router and then one from the router going to the TV.

I get over 500Mb/s from my Mac, which is the max my fibre is. 20 meters is nothing, if you are running 1gb/s, you can go up to 100 metrers.
I know someone that is running 10Gb/s on a cat 5e cable, running fine and at full speed, I think the cable is 30 meters. It is under the floor boards, and they wanted to see if they could get away without lifting the boards, and it worked.

If i was redoing this place or moved, I would go for fibre.

After a lot of fiddling about (after being told in very simple terms by the computer shop it worked !
Tested straight after connecting & got 145/28 so all is well (hopefully).
Many thanks to all that helped etc.

Glad it worked well for you 👍

To be fair 150 Mbps in either direction shouldn't be a stress for any modern-ish WiFI card in a decently clear radio environment.

It's when folks really want to push their WiFi well above and beyond 1000 Mbps over the air, that things can get more 'interesting'. Still quite doable though.

Anyhow glad it was an easy swap.

In reply to a post by zyborg47:

I have three of them, all 20meters long, one is from the computer room down to the router. Then I have one going from the ONT to the router and then one from the router going to the TV.

I get over 500Mb/s from my Mac, which is the max my fibre is. 20 meters is nothing, if you are running 1gb/s, you can go up to 100 metrers.
I know someone that is running 10Gb/s on a cat 5e cable, running fine and at full speed, I think the cable is 30 meters. It is under the floor boards, and they wanted to see if they could get away without lifting the boards, and it worked.

10GbE over Cat5e is getting mildly adventurous. Officially as you're probably aware it isn't supported and shouldn't work - but in reality it does - for a finite distance anyway. I'm a little surprised it's running at 30 metres but you never know your luck (or when it will run out) but let your mate crack on👍

If i was redoing this place or moved, I would go for fibre.

It's not a universal panacea. Has its place for sure, but I wouldn't swap a decent copper network *completely* out for fibre. Its neither practical or cost effective, either at home or in an office setting.

Copper still very much has its place, and will continue to do so.

I think we are all happy you now have the speeds you need for your internet connection - enjoy!

In reply to a post by Pheasant:

In reply to a post by zyborg47:

If i was redoing this place or moved, I would go for fibre.

It's not a universal panacea. Has its place for sure, but I wouldn't swap a decent copper network *completely* out for fibre. Its neither practical or cost effective, either at home or in an office setting.

Copper still very much has its place, and will continue to do so.

For most a fibre backbone is the right way to go. Copper for most still has its place, and for many 2.5gbe is enough. Dac helps for small sfp runs but still the cost is the factor against fibre.

To have 10gbit to the desktop has its own hurdles especially on mainstream platforms.

In reply to a post by Dellwood:

After a lot of fiddling about (after being told in very simple terms by the computer shop it worked !
Tested straight after connecting & got 145/28 so all is well (hopefully).
Many thanks to all that helped etc.

Good, glad it is working.

In reply to a post by Pheasant:

10GbE over Cat5e is getting mildly adventurous. Officially as you're probably aware it isn't supported and shouldn't work - but in reality it does - for a finite distance anyway. I'm a little surprised it's running at 30 metres but you never know your luck (or when it will run out) but let your mate crack on👍

He took the chance, and it worked, if it did not, he would have had to take the floor boards up. I think his Wife had a lot to do with it to be honest, not wanting floor boards taken up and paying someone to put the carpet back down.

It's not a universal panacea. Has its place for sure, but I wouldn't swap a decent copper network *completely* out for fibre. Its neither practical or cost effective, either at home or in an office setting.

Copper still very much has its place, and will continue to do so.

Put fibre in my partner's house, she was redoing it all, so we thought we would try fibre. At least it will be nice for whoe ever moves in when she sells.