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Say we have some FTTC lines with Supplier A, who we want to leave and migrate those lines to Supplier B (where they will become SoGEA). The lines are out-of-contract. We don't need the phone numbers.
The sane and obvious way to do it is to place the migration orders today with Supplier B and get given a migration date a couple of weeks away, change the credentials on the routers, job done. Supplier A stops billing us on that date and B start billing us.
The problem is Supplier A insisting we have to give 90 days notice, even though their contracts and T&Cs are pretty woolly around this, so we'd potentially end up being double-billed for several months. We could just play their game and give 90 days notice but at what point would they place a cease order on the line, making it impossible for Supplier B to place a migration order on it?
Does anyone know the maximum time a cease order can be placed before the actual cease date?
eg. if it's 14 days, we can effectively give 90 days notice to Supplier A tomorrow meaning we stop being billed on 18th February 2026. We'd have Supplier B place migration orders before 4th February to avoid the orders being blocked.
(Waiting for the lines to cease and then restarting the lines isn't an option. Nor is getting any kind of sensible or timely answer from Supplier A).
Edited by _KP_ (Wed 19-Nov-25 19:01:06)
