New home FTTP help

Hi hoping someone can help me out here.

Moving into a new property in August and the only fibre availability is a line with a 38mbps speed. Taking a look at neighboring properties and both the house next door and opposite have a FTTP connection. OR checker says they are planning to build but seems like everyone around already has it, has anyone experienced this before and have any advice on how to get this checked?

In reply to a post by JSD_31:

... the only fibre availability is a line with a 38mbps speed ...

So how do you know this? It might save some to and fro if you tell us.

Post deleted by JSD_31

This is from the BT wholesale availability line checker!

Have you asked the neighbours? They might not have fibre from Openreach.

I haven't yet but its showing as FTTP available on the BT wholesale availability line checker for their properties. Will reach out

If they have Openreach FTTP, there should be a message like "ONT exists with active service" under the checker results.

Are they immediate neighbours, i.e. a terrace or semi detached houses, or are we talking about neighbours half smile away down the country lane?
What does the openreach site say is available for your addres

Edited by witchunt (Tue 14-Jul-26 22:07:34)