It is a large estate so am assuming it is a new cab and I know a lot of other cabs in the area are already enabled. Hopefully NGA will be able to shed some light.

Although I guess it is always possible it might come under the BDUK project - not that I am likely to get much info about that at the moment.

"IIRC, from an OR engineer post here the external NTE5s were ditched quite quickly for new installations"

Bob is right as a external NTE5 does not go well with FTTC.

As for were the NTE maybe a lot of times builders do not fit them. If OP can see BT cable on the outside wall and there a socket behind it (in the house) if so a good bet that is were the NTE should be.The BT guy who puts the line in "should" sort it out.

In reply to a post by eckiedoo:

Can you suggest any reason why the builder chose the bedroom for the Master Socket?

For example, it happens to be nearest the point where the outside line reaches the flat?
or
It is convenient to a riser in, say, a stair-well, carrying thelines to each flat, from a common distribution panel within the building?

etc.

My Son's Flat is within a High-Rise Building & the natural assumption would be that it must be due to the location of the Risers (although I don't specifically know where they are).

However, he also has TV/Satellite connections where the main sockets are in his lounge & the slaves are in the Bedroom (which would logically suggest the Riser is near the Lounge)!

In other words, I really haven't got a clue to the precise reasoning!

Another favourite on new builds, is to have the NTE in the cupboard where the fuse board is, often housing the water tank too. Worth a look if there is one.

Will have a look. I know there is a black duct at the front of the house which I think was in line with the phone socket in the living room - so that one may become the NTE5. No water tank as it has a combi boiler. But I know where the fuse board is so if I get the chance to go back in before they move I will check it out.

Thanks all for the combined wisdom of TBB.

Hi Ian,

I moved into a new build house in May. The construction company installed phone extensions, but only a back box and blanking faceplate in the proposed location for the master socket. I had to book in BT to connect the line, at which point a master socket was installed by OR.

Hopefully OR have been more on the ball with your son's new house as it took me 3 months to get my line connected as the cabling from the street hadn't been connected to the nearest cabinet.

Thanks,

Thanks, they don't yet have a moving in date and it could be in the next 2 weeks so I suspect they may have some time without phone and especially without broadband... And of course Christmas is coming and we are hitting bad weather so that will all slow BT down.

Only worrying thing about your post is it being my son... It is my brother who is older than me - and I am pretty sure I don't have any kids out there but it is possible you have info I don't

I belive it has been mentioned already, but have you checked the internal wiring? What type of cables have been used?

The builders favourite - alarm cable certainly will not support ADSL or VDSL on an extension and even if they are only used for voice the noise pickup can interfere with the data side.

Not in a position to remove sockets from the wall yet, especially as the paint was still drying when I went in.

The Openreach duct will be grey, if that helps.