In reply to a post by MC31:

There maywell be problemes in OR but it sure as hell is not with the engineers but elsewere.

I agree, Openreach engineers have been friendly and helpful in my experience.

In reply to a post by professor973:

I can tell you from experience at both our locations, 8 out of 10 Openreach engineers are total morons without a clue. They openly tell you they dont care as no one else does and that they don't want to run around for non BT customers. Before anyone disputes that, I have heard that direct from couldn't care less engineers. That is what needs to change, with a change of ownership probably the only thing that will bring that about.

What an absolute load of rubbish! There's no reason an engineer would care more about fixing a BT line than a different CP's line. I don't believe you.

Edit-Isn't it interesting how whenever someone posts something about Openreach favouring BT Retail that Openreach employees leap to its defence and insist that that isn't happening, and indeed can't happen. That says to me that in this regard things are working as they should be.

Edited by deleted (Sun 24-Jan-16 13:08:08)

What dreadful, blatant trolling.

In reply to a post by Zarjaz:

What dreadful, blatant trolling.

Nothing different there to very, very many of his posts.

I was referring to network engineers. Those that are actually responsible for design, engineering standards, technical planning and the like. That should have been blindingly obvious from the context of what I was writing.

Those you appear to be talking about in rather derogatory terms are really better described as telecommunication technicians. Unfortunately in the UK we have rather muddied the difference between engineering and technical. Both do very valuable work, but in different ways. Germany maintains a rather large distinction from the profession of engineering, and it's rather a shame that we haven't maintained that in the UK. As for OR favouring BT and openly saying so, then I think there would be an enormous amountof evidence if it was more than just the odd person. Not that it was relevant to my point, which was about the planning and engineering of networks.

I would be shocked if TalkTalk and Sky had not done secret shopper exercises to test this, since catching even just one engineer on record stating this would mean (a) probable sacking for engineer and (b) lots of ammunition in the call for a break up

The question is whether online we are seeing the unlucky few who always have things going wrong for them, rather than the silent majority who have no real problems.

Andrew, the split up of Openreach from BT will result no future of FTTC roll out and G.Fast. Not a good news sadly.

There is no need to treat me as stupid as usual. My point, that while OR have incompetent could not care less engineers, nothing will change for the better. is as valiod as yours. All the planning in the world is no good if you have an ignoramous on the ground messing up connections and repairs.

Edited by professor973 (Sun 24-Jan-16 20:08:53)

Post deleted by MrSaffron

In reply to a post by MCM:

In reply to a post by Zarjaz:

What dreadful, blatant trolling.

Nothing different there to very, very many of his posts.

And nothing very different to the biased spiteful replies I usually get when this site is faced with truths. My ISP for one will confirm the long stream of totallt incompetent OR visits - NINE in fact before one had enough sense to check joint 4 feet up the last pole. Proir to that there was a long stream of ludacrous diganoses - Just the same 400 miles north on our EE line. Total muppets, with HR symtoms totally over the head of most who just lied that they would check the exchange and line before reporting back, but simply did a runner. OR has no hope unless the engineers on the ground can be bought up to a decent standard.