People can be remarkably ignorant on how they are actually connected to t'internet.

Very true

The flat is wired for Sky. No Hub. She been using her phone connected to a 4/5 G provider to test speeds.

In reply to a post by ARD:

That site seems very elderly. I know the exchange and cabinet number and FTTC had been available for several years. It still says it is on several providers' checkers but not the BT checker.

It's an old site yes, but the info is extremely accurate, using BT Wholesale datasets.
It hasn't been updated with cabinet info since November 2020 but the FTTC rollout was as good as over by then and codelook will have 99% of FTTC cabinets listed, maybe higher.

You haven't said what codelook says? Further down the page you seemed to think broadband was coming from a communual Sky dish.

What exactly does the Wholesale checker say for your address? Can you do what has been suggested already and post a screenshot of the results. Remove the cabinet and exchange details if you have privacy concerns.

Wholesale checker says FTTC is unavailable at this cabinet. The other site you quoted states it became available in 2015.

In reply to a post by ARD:

Wholesale checker says FTTC is unavailable at this cabinet. The other site you quoted states it became available in 2015.

Is this in London, isle of dogs, by chance?

https://forums.thinkbroadband.com/general/t/4750920-...

If you are saying its 17mbps, then at adsl2+ it would likely be very close to the exchange.

In reply to a post by ARD:

Wholesale checker says FTTC is unavailable at this cabinet.

In what way does it say that? What is the exact wording?
The BT Wholesale checker has many little tid bits of information that can help those who know what they are looking for.
The wholesale checker says FTTC is unavailable to every line in the UK. It was withdrawn from sale. Does it even mention FTTC/SOGEA/VDSL Multicast?

Why is it so hard to take a screenshot of the results? Why are your answers so vague?

Why did you reply saying the codelook site I sent you to was old, if it accurately tells you the cabinet has FTTC?

You're not helping yourself by not answering the questions asked by other members.

Good luck. I'm out.

Edited by j0hn83 (Sun 21-Jan-24 15:32:32)

In reply to a post by Taras:

If you are saying its 17mbps, then at adsl2+ it would likely be very close to the exchange.

I had 16/17 mbps on ADSL2+ and I'm 1.1 miles from the exchange, and an FTTC cabinet was built around 2010 halfway down that route.

I am sorry you are frustrated my “vague” answers. The reason gels with my need for good broadband.

I have multiple physical disabilities. I’ve depended on computers and Internet since the mid-nineties.
to write anything more than a few words in a forum such as this I have to type up the message in MS Word, often moving between keyboard and voice input. It can take hours. I then have to copy/paste the text into the box. The tasks you suggest are easy for some but a day’s work or more for me.

Anyway, thank you for taking an interest.

Yes. its in the same road and slightly under 500 metres away. I usually got above 16 mbps from twice the distance until changing to FTTC.