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Standard User deleted
(deleted) Mon 25-Oct-10 14:03:23
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Compaq Laptop keeps prompting Replce the battery!


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My daughter laptop is an HP Compaq 615 installed with Win 7 Home Premium and is about 8-months old, i.e. should be still under the 12-months manufacturer warrenty period. To day it is always prompting with "Your battery needs to be replaced" and with a CROSS adjacent to the battery ICON on the Task Bar. However despite that, it appears that the laptop's battery is still accepting charge fine, i.e. with its percentage increasing with time to 100% eventually. However my gut feeling is tht laptop working time is comparately LESS now when working just on the battery. Could it be a sign of its battery degradation and needs replcaement?? Or it is something else?
Standard User deleted
(deleted) Mon 25-Oct-10 14:17:34
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Re: Compaq Laptop keeps prompting Replce the battery!


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Hmm, a lot of manufacturers make a battery calibration tool. If they don't, just leave the power on 'Always on' all night on battery and windows should recalibrate.
Standard User deleted
(deleted) Mon 25-Oct-10 15:09:56
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Re: Compaq Laptop keeps prompting Replce the battery!


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Thank you for your reply! I'll check whether HP has provided with a utility for calibrate my laptop battery.In the mean time, could you confirm I should leave my laptop on with both Battery in and AC Adapter still charging the battery, or just to leave on with battery ONLY without the AC Adapter? With only the battery power without the AC Adapter, my laptop will not last on though!
Thank you


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Standard User deleted
(deleted) Mon 25-Oct-10 15:24:00
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Re: Compaq Laptop keeps prompting Replce the battery!


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Just on the battery, no ac power, and on high power mode (in windows 7 it is under power>show additional plans>high performance). Need to stop the laptop hibernating at the end too, or at least turn it back on after it hibernates and make it switch itself off. There are quite a few guides to it;
http://www.windows7news.com/2010/01/31/battery-life-...
http://www.google.co.uk/search?q=battery+calibration...

The idea is that windows times how long it takes the battery to run out and it will use that time as an estimate the next time it's on batteries. Sometimes it can get into a state where, due to a previous glitch in the timing, it thinks the battery will run out immediately so it gives you a red x straight away.
Standard User ian72
(knowledge is power) Mon 25-Oct-10 15:24:32
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Re: Compaq Laptop keeps prompting Replce the battery!


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If I read 12eason correctly they are suggesting switching off all power saving and leaving the laptop on battery until it dies. If it is correct then this should allow windows to recognise the available power in the battery and therefore reset its settings to stop telling you the battery is running low (if it is just windows getting it wrong).

If the battery life is significantly less than it was when you first got the laptop then trying to get it replaced under warranty may be the best course of action (batteries do degrade over time but if the difference is large then it sounds like a faulty cell).
Standard User deleted
(deleted) Mon 25-Oct-10 15:34:57
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Re: Compaq Laptop keeps prompting Replce the battery!


[re: ian72] [link to this post]
 
Thanks for the hints! I will try to run with Battery power first until my laptop dies to see whether Win 7 will re-calibrate itself. If that does it and my laptop battery drain is VERY similar to before then I would say my problem is solved. However if either the Windows re-calibration isn't solved or the battery drain becoming significantly degraded, then I will raise a "warranty" return to the Supplier!
Thanks everyone.
Standard User deleted
(deleted) Tue 26-Oct-10 12:59:44
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Re: Compaq Laptop keeps prompting Replce the battery!


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This is just an update for my situations! Draining my laptop battery out without plugging in the AC Adapter did not solve my problems, i.e. it still prompted "Considering to replace the battery" plus my battery seemed to not holding its charges too well. I phoned up HP UK to ask for their "warranty repair" and they asked me to run their HP Support Assistance utility already installed in my laptop, within which there was an HP Battery Check SW which I had run it subsequently and reported my battery needing Replacement! So HP agreed that they would deliver me a direct replacement battery FREE under their warranty because my laptop is under 12-months old! They seemed to suggest that I should remove the battery from my laptop whenever I am using the AC Adapter only may be a good idea to conserve battery life,
Moderator billford
(moderator) Tue 26-Oct-10 13:06:18
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Re: Compaq Laptop keeps prompting Replce the battery!


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In reply to a post by OCdragon:
They seemed to suggest that I should remove the battery from my laptop whenever I am using the AC Adapter only may be a good idea to conserve battery life,
That's a common recommendation if the laptop is normally used on mains power.

Although the control circuitry should prevent it being overcharged, their life is markedly shortened if they routinely run at higher temperatures.

Some people suggest they are best stored in the fridge when not in use, but I'm not sure about going that far!

~~~~~~~~~~~~
Bill

[email protected]
The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Tue 26-Oct-10 13:09:16
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Re: Compaq Laptop keeps prompting Replce the battery!


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Well, that's a good result. The suggestion about removing the battery is because of 'battery memory' I'd imagine. If you repeatedly discharge and recharge by only small amounts, the battery will build up a resistance to charge (or something like that), effectively reducing the capacity. I actually thought they had fixed that problem with lithium ion batteries though.
Standard User ian72
(knowledge is power) Tue 26-Oct-10 13:12:39
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Re: Compaq Laptop keeps prompting Replce the battery!


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Still probably a problem to some extent. But for some laptops it may not be a good idea to remove the battery - mine especially as quite often when I move around on the sofa the power cable falls out the back - if there wasn't a battery my laptop would go off about twice an evening wink

Plus the battery acts as a great UPS for the machine in case of power cuts.
Standard User deleted
(deleted) Tue 26-Oct-10 13:23:48
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Re: Compaq Laptop keeps prompting Replce the battery!


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The suggestion about removing the battery is because of 'battery memory' I'd imagine.
No. Lithium-ion batteries don't suffer a "memory effect". In fact they thrive on frequent recharges.

The recommendation to remove the battery is, as Bill said, to avoid overheating it which drastically reduces its lifespan. Also avoid full discharges which can kill a Li-ion battery.
Standard User deleted
(deleted) Tue 26-Oct-10 14:01:08
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Re: Compaq Laptop keeps prompting Replce the battery!


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I said that.
Standard User deleted
(deleted) Tue 26-Oct-10 14:06:16
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Re: Compaq Laptop keeps prompting Replce the battery!


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In reply to a post by AEP:
Also avoid full discharges which can kill a Li-ion battery.
Wrong.
A lithium-ion battery provides 300-500 discharge/charge cycles. The battery prefers a partial rather than a full discharge. Frequent full discharges should be avoided when possible. Instead, charge the battery more often or use a larger battery. There is no concern of memory when applying unscheduled charges.

Although lithium-ion is memory-free in terms of performance deterioration, batteries with fuel gauges exhibit what engineers refer to as "digital memory". Here is the reason: Short discharges with subsequent recharges do not provide the periodic calibration needed to synchronize the fuel gauge with the battery's state-of-charge. A deliberate full discharge and recharge every 30 charges corrects this problem. Letting the battery run down to the cut-off point in the equipment will do this. If ignored, the fuel gauge will become increasingly less accurate. (Read more in 'Choosing the right battery for portable computing', Part Two.)
Standard User Kenneth
(legend) Tue 26-Oct-10 15:17:48
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Re: Compaq Laptop keeps prompting Replace the battery!


[re: billford] [link to this post]
 
In reply to a post by billford:
In reply to a post by OCdragon:
They seemed to suggest that I should remove the battery from my laptop whenever I am using the AC Adapter only may be a good idea to conserve battery life,
That's a common recommendation if the laptop is normally used on mains power.

I always do for my own it also has added advantage of reducing weight - if the battery gets put in more than 3 or 4 times a year I'd be surprised

In reply to a post by billford:
Some people suggest they are best stored in the fridge when not in use, but I'm not sure about going that far!

If it had been in fridge - I'd have least known where to look when going away (couldn't find it crazy when needed Friday crazy) - Though I am not sure it sounds a good idea as liable to attract moisture when put in/brought out of fridge

Ken

Nostalgia is memory with the pain removed
Standard User deleted
(deleted) Tue 26-Oct-10 17:16:29
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Re: Compaq Laptop keeps prompting Replce the battery!


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Frequent full discharges should be avoided when possible.
Standard User deleted
(deleted) Tue 26-Oct-10 17:17:17
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Re: Compaq Laptop keeps prompting Replce the battery!


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The suggestion about removing the battery is because of 'battery memory' I'd imagine.
Standard User deleted
(deleted) Tue 26-Oct-10 17:18:50
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Re: Compaq Laptop keeps prompting Replace the battery!


[re: Kenneth] [link to this post]
 
The recommendation is to keep unused Li-ion batteries in the fridge, but make sure they are enclosed in a waterproof package - sealed plastic bag, something like that.
Standard User deleted
(deleted) Tue 26-Oct-10 18:06:09
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Re: Compaq Laptop keeps prompting Replce the battery!


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In reply to a post by AEP:
Frequent full discharges should be avoided when possible.
Short discharges with subsequent recharges do not provide the periodic calibration needed to synchronize the fuel gauge with the battery's state-of-charge. A deliberate full discharge and recharge every 30 charges corrects this problem
Standard User deleted
(deleted) Tue 26-Oct-10 18:32:01
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Re: Compaq Laptop keeps prompting Replce the battery!


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I'm not going to argue. As long as people don't get incorrect advice I don't mind.
Standard User deleted
(deleted) Thu 29-Mar-12 11:43:13
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Re: Compaq Laptop keeps prompting Replce the battery! *DELETED*


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