Makes no difference now anyway, I think the laptop is dead, I reinstalled windows 7 and it is really slow, so IO thought i would stick 10 on it and it is no different, so gone back to 7 and it keeps coming up with this is not responding, that is not responding, I check the memory that is ok, done a check on the hard drive that came back ok. The lid is warped and will not close, it is as if someone been sat on top of it or the computer have got too hot when it was closed, there is also something rattling around in the device.
i will update Windows 7 on it, if I can as windows 7 update is playing up and then it can go back to the owner. Shame really as it is an I3 machine with 4Gb of ram, so not cheap when it was new.
i would rescue the memory and hard drive
Desktop machine now powered by windows 8.1 pro 64bit, no dreaded metro, laptop by Linux