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Only had it a few months although it was an ebay purchase it had zero hours on smart data when I started using it. It just disappeared from the system. Now trying a Kingspec drive which was spare, anyone else seen this. I have another sandisk but dont think I will risk it, just as well I had a backup on spinny disk.
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Can you see a date of manufacture on it? It may well be worth trying a warranty claim.
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M H C
taurus excreta cerebrum vincit
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Not that I can read even with my glasses on.
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Register (or login) on our website and you will not see this ad.
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Have scanned it and blown it up and on the back it has checkboxes marked 12/15 so have submitted RMA to Sandisk.
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I hope that means Wk 12 2015 and not 2012 Wk 15 ...
My experience of SanDisk is that they will ask you to send it back to the central operation in Eastern Europe and they then check it before sending a replacement by courier.
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M H C
taurus excreta cerebrum vincit
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The boxes are 1-12, 12 marked and 15, 16, 17, with 15 marked.
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So, December 15 ... I would normally have expected a week not a month though.
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M H C
taurus excreta cerebrum vincit
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Filled in RMA form with attached scanned pictures of the SSD and a screenshot of ebay receipt. Interesting I got a survey from Western Digital about the RMA form, apparently they now own Sandisk.
Now to wait for instructions.
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Good luck!
I've crossed swords with WD before and they will not recognise eBay as a retailer.
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WD took over SanDisk around May this year (deal completed).
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M H C
taurus excreta cerebrum vincit
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RMA rejected as its an OEM drive, Sandisk said to contact ebay seller which I did but no response.
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Interesting ...
Next move should be to raise it as an issue with ebay/paypal. How was it sold/described to you?
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M H C
taurus excreta cerebrum vincit
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Sold as unbranded with no mention of warranty, just drive specs.
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Opened a paypal dispute see what happens.
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