Desperate people

I ordered a bunch of Crucial 4 TB M.2 SSD's from Amazon on Monday. The parcel arrived yesterday and I collected it from the local Amazon Locker on my way home.

Tonight I open the individual SSD boxes to reveal.....precisely nothing!

All the SSDs have been taken out of their packaging and the boxes carefully re-sealed. It was until I looked more closely that it's clear the seal on the 'other' edge of each little box has been broken.

So someone (presumably at the Amazon distribution centre or the product distributor) has helped themselves to almost a grands worth of SSDs. No doubt they'll be on eBay or Faceache Market any time now....

Amazon sending replacements out for tomorrow.

It give us all something to think about when doing distance trading.

I'll keep schtum till the replacements arrive, suffice to say that Amazon didn't quibble, didn't ask for photos or further details other than what I typed in the little box online and explained over the phone.

Makes me wonder if it was all a little test 😂 Precisely of what I don't know!

In reply to a post by Pheasant:

I'll keep schtum till the replacements arrive, suffice to say that Amazon didn't quibble, didn't ask for photos or further details other than what I typed in the little box online and explained over the phone.

Makes me wonder if it was all a little test 😂 Precisely of what I don't know!

You may have not been the first too complain about it, if its an inside job the replacements may be no better.

Remonds me of an order I placed for an underfloor heating controller.

It arrived, but the case was shrink wrapped! Videoed opening the wrap and case - empty! Control board missing.

Called the supplier who could not believe it - but believed me. Arranged for a new one to be shipped.

New one arrived in a large Jiffy-bag - but it felt light, so I videoed opening the Jiffy-bag, then shrink wrap, then the box - yes, empty.

They investigated and found 40 more on their shelf with no control board fitted!

In reply to a post by MHC:

Videoed opening the wrap and case - empty!

Do you normally take videos when opening stuff you've ordered online or was there something about this particular thing that made you do it?

In reply to a post by dect:

In reply to a post by Pheasant:

I'll keep schtum till the replacements arrive, suffice to say that Amazon didn't quibble, didn't ask for photos or further details other than what I typed in the little box online and explained over the phone.

Makes me wonder if it was all a little test 😂 Precisely of what I don't know!

You may have not been the first too complain about it, if its an inside job the replacements may be no better.

Theres a good chance that is the case. I don't want to jinx this situation any more than necessary through!

These units were pretty cheap/heavily discounted...so I started having suspicious thoughts; were they too good to be true and all that, but its Amazon UK and not some random dude off eBay...

A plastic box - 300x200x50 with the original makers shrink wrap and feeling light made me suspicious. Occasionally when receiving a high value item, or something that might be attractive to the light-fingered in the delivery chain, I will video it. It protects me and the sender.

Fair enough indeed.

The last time something like this happened to me, was about 2.5 years ago. I'd ordered a nice set of Apple AirPods Max (the over-ear variety) as a gift and also personalised with an engraving.

Anyhow after a long wait, two months later they finally arrived. They were delivered by a nice UPS delivery lady, but as soon as she handed it to me I could tell there was something totally wrong - there was almost no weight to the parcel!

I quickly opened it and sure enough - empty box inside the nondescript outer box. I ran down the street and chased her down. She grudgingly accepted it back after showed her. It was literally seconds after she'd stepped away back to the truck.

Apple however took a lot of convincing and it took around 3 weeks before they fully refunded me.

I've seen a fair number of reports like this in the last few months, usually (but not always) involving attractive or high value items.

But whether it's the usual degree of pilfering that any business is likely to encounter and the press taking the opportunity to indulge in a bit of Amazon-bashing, or signs of something more organised is something only Amazon know


(edited for clarity)

Edited by billford (Thu 27-Jul-23 10:49:27)