😃

In reply to a post by dect:

In reply to a post by Pheasant:

Take your iPad and test it on another connection, ideally faster than your own domestic connection snd it should pinpoint whether it’s your iPad or broadband that’s at the limit / issue.

It may give him an indication but not a cast iron guarantee. So many variables with this OP

Got there in the end. Wow. So many posts and time devoted to this. I’m staggered.

There is no point in contacting Vodafone as they don't read what is sent to them and still insist BTPL-law are responsible for poor Openreach installation!

Customer service is not about the product supplied, it is about the way a company deals with complaints.

I'm still waiting for the apology from Apple that their product does not come anywhere near the 144Mbps wifi speed advertised.

Edited by hk11 (Thu 10-Aug-23 02:12:11)

In reply to a post by hk11:

I'm still waiting for the apology from Apple that their product does not come anywhere near the 144Mbps wifi speed advertised.

You’ll have to do a speed test with a server on your network before you can conclude that. All you can say so far is that there may be a problem with the combination of your iPad, your Internet connection and the particular speed test you are using.

Good luck having Apple admit a fault in your “old” iPad, which is presumably way past its warranty period. And you keep going on about 144Mbs when you have only tested a 9Mbs connection.

But if the device can't handle 9Mbps what chance is there that it could handle say 100Mbps?

I "keep" using the 144Mbps figure as I have yet to find an answer to the question I posted as to what dl speed the iPad could handle.

The wired service is fine - according to your own speed testing.

The issue is the wireless. As before wireless relies on radio, a shared medium - you are competing with your neighbours (up to 100m away), microwave ovens (when on - the magnetron/klystron emits milliwatt levels of interference in the same area of the spectrum), Bluetooth etc.

You want your wireless to work up to the spec - you need to move somewhere radio quiet like an isolated croft in Durness, not a terraced street in Sheerness.

You don't know that the device can't handle 9Mbs. You only know that (possibly) the combination of device, router and Internet connection is running slowly (in one direction). There are a host of factors that can affect that; the client device is just one of them. Your Internet connection, the router, the version of the firmware running on the router, the version of iOS running on the iPad, and the age of the iPad are all relevant factors, amongst others.

The comparison with the MacBook is meaningless unless you have ensured that both connections used the same frequency and the same channel. Even then it is not conclusive. There could be an incompatibility between the chipsets in your router and your iPad. You would need to do a lot more tests before you could conclude that the fault lies with the iPad - doing a speed test on your local network is the first as this would eliminate the Internet connection leaving the iPad/router combination as the important factor.

Bottom line - is the upload speed causing you problems? If not, don't obsess about it.

Please please don't repeat your errors of the last 9 months, everyone is trying to tell you the same thing but your continued pushing back is really not helping you.

Advice: Get yourself some better devices rather than keep using the dinosaurs stuff you currently have.

Strange that the wireless signals are only affected on the one (type) of device, as per the subject.

All fair comments. but it would be nice to have some answers.