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Standard User Pheasant
(eat-sleep-adslguide) Fri 06-Dec-24 14:57:38
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Synology - Unable to upload data. Please check the Internet


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Just checking to see if any other Synology users have been getting the following push notifications / email from their Synology box:

“Xxxx Unable to upload data. Please check the Internet connectivity.“

I think this may be DNS related but not dug into it fully yet. That or an issue centrally. Box was upgraded to DSM 7.1.1-42962 Update 7 a couple of days ago, which may or may not also be coincidental.

Cheers
Standard User TinyMongomery
(legend) Fri 06-Dec-24 15:38:20
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Re: Synology - Unable to upload data. Please check the Inter


[re: Pheasant] [link to this post] 		 
Active Insight is reporting a “partial outage” on the Synology status web page. That could be the problem.

Edit: Just checked again and now it’s “Operational”, so if the messages persist that was it it.

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Obsession is the single most wasteful human activity
Norman Mailer

Edited by TinyMongomery (Fri 06-Dec-24 15:41:57)
Standard User Pheasant
(eat-sleep-adslguide) Fri 06-Dec-24 16:36:25
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Re: Synology - Unable to upload data. Please check the Inter


[re: TinyMongomery] [link to this post] 		 
Thanks I'll take a look. Sequence of these notifications here...

28/11 @ 09:05
03/12 @ 06:51
Today @ 05:01
Today @ 13:12

So started just over a week ago, and intermittently since then


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Standard User TinyMongomery
(legend) Fri 06-Dec-24 18:00:40
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Re: Synology - Unable to upload data. Please check the Inter


[re: Pheasant] [link to this post] 		 
There weren’t any reported outages on those other two dates, so it must be some other cause.

--------------------------------------------------------------
Obsession is the single most wasteful human activity
Norman Mailer
Standard User Pheasant
(eat-sleep-adslguide) Fri 06-Dec-24 18:40:35
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Re: Synology - Unable to upload data. Please check the Inter


[re: TinyMongomery] [link to this post] 		 
Hmmm, having a browse through the logs can't see anything else obvious at the time the notifications / emails were generated.

Looking at when this all started, think it may be the latest '- update 7" to DSM, as the first report coincides almost exactly with the update being complete.
Standard User Pheasant
(eat-sleep-adslguide) Fri 06-Dec-24 19:03:59
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Re: Synology - Unable to upload data. Please check the Inter


[re: Pheasant] [link to this post] 		 
OK so have kicked off the process of updating (manually) from 7.1.1-42962 Update 7 to the latest 7.2.2-72806 Update 2.

See if that resolves matters. 🤞
Standard User Pheasant
(eat-sleep-adslguide) Sat 07-Dec-24 11:25:26
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Re: Synology - Unable to upload data. Please check the Inter


[re: Pheasant] [link to this post] 		 
Box is now running the very latest 7.2.2-72806 Update 2.

So will see if that alleviates the issue.
Standard User rwbarrett
(newbie) Sat 07-Dec-24 11:26:31
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Re: Synology - Unable to upload data. Please check the Inter


[re: Pheasant] [link to this post] 		 
Ive been getting these as well on my 216play - started after last upgrade
Standard User Pheasant
(eat-sleep-adslguide) Sat 07-Dec-24 11:28:12
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Re: Synology - Unable to upload data. Please check the Inter


[re: rwbarrett] [link to this post] 		 
What version did you upgrade from and to?
Standard User Pheasant
(eat-sleep-adslguide) Sat 07-Dec-24 18:46:12
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Re: Synology - Unable to upload data. Please check the Inter


[re: Pheasant] [link to this post] 		 
….9 posts in almost 20 years on TBB, I should daren’t hope for a (swift) reply. 😂
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