Speeds on Hyperoptic

I've been with Hyperoptic for about 3 weeks now, I'm pretty happy with it (a massive difference from the 1.3Mb I previously had with ADSL).

However, I'm on the 1Gb service, and I haven't seen any evidence of the speed getting near to it. I've seen some speedtests results form other people with numbers around 900mb, but the best I've got is this:
http://www.speedtest.net/result/3619131694.png

What could be the issue?

Hi alesarco,

Are you wired or on wireless? If you are on wireless you won't get any speeds faster than that really and that's a restriction of the current wifi technology, rather than Hyperoptic. I'm plugged in directly to the router and can confirm I'm getting proper speeds with Hyperoptic.

If you are wired, try speedtest on a different browser (for some reason Firefox doesn't quite like it some times), on a faster computer, or with your antivirus turned off while running the speedtest. Also try a few different servers? You will rarely get full speed outside the UK, unless it's a really major hub, not far from where Hyperoptic's connections terminate. But still better than average, IMHO.

Thanks,
Anthony

You can also connect your PC to the Hyperoptic WAN connection, and test that way, to make sure it's not the router.

I'm happy with my results this morning: http://www.speedtest.net/my-result/3619766725

Edited by locutus (Sat 12-Jul-14 07:24:50)

Thanks for the answers.
Yes, it is wired, to one of the ports in the Hyperoptic router.

I just made a few more tests, this time plugging my fastest laptop (a Lenovo T520, i5 @2.50Ghz) straight into the Hyperoptic faceplate, tried all the London servers, and I got better results (with the Vodafone server).
http://www.speedtest.net/my-result/3619957729

Then the same laptop, but connected to one of the router ports:
http://www.speedtest.net/my-result/3619977321

So the router seems to be fine. I'm quite happy with these speeds, but I wonder why other people (like Locutus) get even better speeds.

Maybe speedtester congestion?
Or you need upgraded network ports, or drivers, or your cables are low quality.

That's better - and an indication that this might be part of the problem. An i5 @2.50Ghz is OK, but if you're running an antivirus scanning all traffic, that will definitely slow you down. Also as BatBoy mentioned drivers/cables can sometimes make a difference.

As an alternative testing method, see if you can find a very active/good torrent and use that to see if you're getting better speeds, as it won't rely on a single server. Popular Linux distributions are normally good for testing.

The Flash Speed testers do get very CPU heavy once you get closer to the Gigabit speeds, a lot of them also don't seem to be able to make use of multiple cores either.

The Torrent Idea isn't a bad shout, however if it's a Standard PC/Laptop the you might find the Harddrive has trouble keeping up depending on what else is going on.

Most Mechanical drives can write at over 100MB/s if it's a continuous write but as soon as they need to seek to read other data or it's several small files that's going to plummet like a Lemming diving off a cliff.

Of course if you have an SSD that's not likely to be a problem as most of them can write data faster than Gigabit Ethernet can deliver it (There are some that can't, E.g the Intel 320 40GB's only write at 45MB/s)

Our flash http://www.thinkbroadband.com/speedtest.html and mobile http://labs.thinkbroadband.com/ispa are both more than Gig capable

Another advantage is the graph data can help to spot issues

It does depend on the client device quite a lot.

I've managed to crash Flash in I.e on the think broadband tester, but that might have just been my flash player, also that was on an i3 ULV (i3-3227U) so not exactly a high end cpu.

Gigabit is pushing what flash can do and the variations in browser and sand boxes does have a large effect.
Alas the number of people with Gigabit connections makes it hard to get decent data to learn a lot.