Hello CJT,

Thank you for your feedback.

We do our best at maintaining a competitive price for all of our services. Line rental fee of £16 is not mandatory, as we also provide our customers with an option of opting for broadband only packages.

Current broadband only promotion allows you to have 20Mbit package with no landline at £11pm for the first six months, and £22pm for the second six months. For other packages and further details, you may refer to: https://hyperoptic.com/residential-package/?broadban...

Best regards,
Hyperoptic