packet loss, getting irritated with it.

i keep getting bad packet loss, especially on csgo servers, not something id expect from 1 gigabit connection. anyone else having this issue? making me want to go back to fftc.

I went through the same thing last year, and then I simply left them. It usually occurs at night during peak hours and returns to normal after a few hours. I suspect it's a capacity issue in their network or they're doing something weird with UDP or DDoS.

Edited by Otuuu (Sat 04-Mar-23 01:26:54)

I’m going to give them a call today, what’s strange is my Tbb ping monitor is showing loads of little red packet loss dots but they’re about a 1% loss. But In csgo it’s severe, my packet loss isn’t even just in the evenings it’s showing loss all the way through and stops for maybe a hour or two at most. When I get bad loss in csgo and I do a “ping bbc.go.uk -n 500” prompt In cmd it shows no loss.

They’re the only full fibre provider I can get, maybe il have to sacrifice the download speed and go back to Vodafone fttc.

Hi,

I just logged into my SamKnows Whitebox to check my own connection and it's reporting my average packet loss @ 0.02% on my Hyperoptic 1G connection so your packet loss issues are not typical on the whole network



Hope this helps . Craig

Sig Updated

In reply to a post by djfunkdup:

Sig Updated

take a look at this graph mate, i get packet loss on my monitor pretty much all day, have you got a tbb monitor? mines gone red as ive put isp provided router back on.

https://www.thinkbroadband.com/broadband/monitoring/...

Edited by arronlowley (Mon 06-Mar-23 21:47:41)

Hey all, I've also been experiencing terrible packet loss on cs go servers lately with hyperoptic. I've gone crazy trying to fix this issue but the game is basically unplayable...

I'll also call hyperoptic to flag the issue. Please let us know if anyone has success in resolving this.

In reply to a post by elendrill:

Hey all, I've also been experiencing terrible packet loss on cs go servers lately with hyperoptic. I've gone crazy trying to fix this issue but the game is basically unplayable...

I'll also call hyperoptic to flag the issue. Please let us know if anyone has success in resolving this.

I have spoken with them and they’re telling me there is nothing wrong on their end. There must be some sort of routing issue between Hyperoptic and the csgo servers because when I play faceit I get no problems at all. Last night in one of my official server games I was getting 30-40% packet loss but my ping monitor showed no issue. 100% an issue between the isp and servers. My latency stayed the same and usually when you get loss you get high ping.

What do you see if you do a traceroute to the server that you're connecting to?

Thanks for your opinion arron. I think that makes sense.

The discussion about hyperoptic packet loss is also getting revived here:
https://forums.overclockers.co.uk/threads/official-h...

So it seems like this is a real widespread issue lately.