Did ask this week and upgrades to capacity are on the way

In reply to a post by MrSaffron:

Did ask this week and upgrades to capacity are on the way

They trot that line out every time but they don't plan far enough ahead so the congestion re-appears within a week or two.

If I could commit to a 12 month contract I would honestly dump them and switch to a service delivered over Openreach FTTP because it would be far better than this. We moved here in August and the congestion has been present for almost the entire time.

I love the way Hyperoptic aren't replying to my posts on here! I guess what can they say?

Edited by Olly_ (Sun 11-Jan-15 21:30:52)

Same here. I'm in E14 and my speeds have gone from 900Mbps to sub 80Mbps now

Was ok for a few months, now really slow again at peak times in E20? Anyone else seeing the same?

In reply to a post by Olly_:

Yep, exactly the same here. Nobody at Hyperoptic is even listening. I emailed AGAIN over a week ago and they replied saying they would look in to it, but nothing since.

http://www.thinkbroadband.com/speedtest/results.html...

Then this morning... http://www.thinkbroadband.com/speedtest/results.html...

It's embarrassing how they continue to deny there is an issue.

Either way I would be in heaven with a connection like that even at full whack!

In reply to a post by Olly_:

In reply to a post by MrSaffron:

Did ask this week and upgrades to capacity are on the way

I guess what can they say?

Have 12 months service at a reduced price? even if your a new customer?

http://www.thinkbroadband.com/news/6977-12-months-of...