New Launch: Up-to-24 Mbps ADSL2+ Broadband

Hi All

We are pleased to announce the launch of our new up-to-24Mbps ADSL2+ broadband services, offering more bandwidth and extra low latency at no extra monthly charge* to our standard ADSL Max services. All of the following packages offer potential downstream connections of up-to-24Mbps and upstream speeds of up-to-1.4Mbps - dependent upon the quality and length of your telephone line and whether your local exchange has been upgraded to support ADSL2+. Home SuperPro (the upgrade to SuperMax) traffic also benefits from Elevated Priority QoS (Quality of Service) tagging which is standard on our Business-grade services.

Home Starter
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Peak: 2GB (Off-peak: 10GB)
£14.67/mth

Home Plus
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Peak: 10GB (Off-peak: 30GB)
£17.61/mth

Home Pro
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Peak: 30GB (Off-peak: 60GB)
£24.46/mth

Home SuperPro
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Peak: 40GB (Off-peak: 140GB)
£34.25/mth


Peak Hours: 9am to 12am
Off-peak:  12am to  9am

All prices include VAT.

Our testing to-date has established that some makes of router are not compatible with some makes of BT's Exchange equipment. In most cases updating the router firmware should remedy the problem but some manufacturers have yet to release stable firmware. So far we have identified that Draytek, and Cisco routers may need to be updated. Zyxel routers do not yet appear to have an adequate firmware update. To be clear, even these routers will work correctly on some BT equipment. However, BT will not tell us exactly which make of equipment a particular line will be connected to.

To view all the new packages and find out if your local exchange has been upgraded to support ADSL2+ please login to the customer portal using the username and password provided for your broadband account, or call us free on 0800 701 2000. Even if your line is too long to benefit from a speed boost you can still take advantage of the extra bandwidth allowance that comes with the new packages.

*Upgrades incur a small one-off fee from BT of £12.65 (including VAT) which we pass on at cost, though we will waive this fee, as well as give you a month free, if you choose to pay annually (this does not lock you into a 12 month contract - if you choose to leave IDNet during the year then we will refund you for any fully-unused months).

Simon
IDNet
www.idnet.com/24mbps

Somewhat to my surprise I find my out-in-the-sticks exchange has been enabled

some makes of router are not compatible with some makes of BT's Exchange equipment

Any info about 3Com routers, specifically 3CRWDR101A-75?

Perhaps the 'out in the sticks' ones without LLU get favourable dates because of the lack of LLU? That's what I'm hoping with mine which has a planned date of 03/10.

Been with Idnet for two weeks now on Supermax and it's brilliant!

It's actually a Market 3 exchange with 6 LLU operators (5 of whom I wouldn't touch with a bargepole), but I'm just surprised that the enabling date of 31-3-09 seems to have been met rather than being delayed yet again

Out of interest, how do you know what 'market' your exchange is and what does this mean for the likes of me on an exchange without LLU or WBC until 2010? The exchange in question is Woburn Sands.

Go to Samknows at http://www.samknows.com/broadband/ and use the Exchange search. And have a general poke about, it's a useful site

Woburn Sands is Market 1.

It's worth noting that IDNet has a new phone number, 0800 701 2000. This replaces 0800 0267237, although the latter is still in service for the moment.

Looking at the new product lineup especially with the off peak allowances it looks like I could move back to Idnet and save money.

My concern at present is if my router/firmware doesn't play ball with the equipment at the exchange.

Router = Thomson TG585v7 and Firmware 7-4-4-7

We've had one member at Netters experiencing this problem with a Speedtouch and various firmwares.

In reply to a post by rikbean:

We've had one member at Netters experiencing this problem with a Speedtouch and various firmwares.

Good job I didn't press "Continue" on the Idnet Online form!