Joined on the 18th Used over 7GB Peak already!???

Joined iDnet on the 18th April and was pretty happy. I know there's a 10Gb peak time usage limit and have made sure any large downloads are made between midnight and 9am. I received an automated email today warning me that I would exceed my peak usage quota and would then start paying per gb. I checked the stats on the account page and it says I have used 7.63Gb peak allowance!!

I have the TB bandwidth monitor running and it shows in total I have downloaded 3.82Gb and most of that is off peak so how do iDnet come up with such a high figure for peak usage?

I'm thinking it was a mistake to move to iDnet. I hadn't thought it through properly. We have an Internet enabled tv with BBCiPlayer and Lovefilm streaming (not used since we joined idnet by the way) so if I were to use one of these services during peak allowance time I'm pretty sure we would be into extra payments very quickly

So, iDnet, yeah great for reliability, consistency of speed etc but pants for peak time allowance.

Can you be completely sure the TV hasn't been used for internet? It won't show on tbbmeter.

Otherwise, it seems a bit of a coincidence that the status page usage seems to be exactly twice the tbbmeter figure... wouldn't hurt to send CS an email with your concerns in detail, and give them a call when they open again (Tuesday?) if they don't ring you first.

I've never had a problem with their usage figures, but there's always a first time for a glitch!

Thanks for the reply.

Just checked with my wife and she has watched three programs on iPlayer via the tv. Obviously that adds to the count but does it really add that much? If so, fair enough but obviously iDnet are not for us if that's the case. Pretty pointless having an internet enabled tv if you can't use the features for fear of exceeding your bandwidth limit.

Have emailed customer services but will have to look around for another provider with a higher peak usage limit.

In reply to a post by pcmaczone:

Just checked with my wife and she has watched three programs on iPlayer via the tv. Obviously that adds to the count but does it really add that much?

Impossible to say without a lot more detail, but it's certainly not impossible. Especially if the programmes were in HD.

If so, fair enough but obviously iDnet are not for us if that's the case. Pretty pointless having an internet enabled tv if you can't use the features for fear of exceeding your bandwidth limit.

Yes, I'd agree. If you don't want to move up to a package with a bigger allowance (and I'll admit IDNet aren't the cheapest around) I'd strongly recommend you try to make some estimate of how much you are likely to use before deciding who to go with. Watching TV over the internet can be a real bandwidth-eater

Yeah, i REALLY didn't think this through. looking at our usage of iPlayer, Lovefilm, youtube, online gaming and downloads I reckon 60gb peak is a low estimate!! It's that internet tv that is making up the majority of it.

We were with Talk Talk Business before and paid less but had an unlimited allowance so didn't matter what we watched or when we watched it. Of course the connection wasn't as reliable and download speeds would often crawl to a halt. Hence why we switched but It was a spur of the moment decision and considering we have only been with iDnet 6 days, a costly one

We had gotten so used to watching iPlayer on the tv that I completely forgot about the bandwidth issue!

So, if anyone is looking for a new isp, there's absolutely nothing wrong with iDnet but do really look at your usage before you make a decision.

The best thing to do is move to an ISP that offers *unlimited* usage. Sky, O2 or VM. That way you don't have to worry, until next time they change their traffic management or implement (more) restrictions.

In reply to a post by 5km:

The best thing to do is move to an ISP that offers *unlimited* usage. Sky, O2 or VM.

Yes, any of those, provided they've got their LLU products available at the exchange.

The BT-based versions don't bear thinking about

So what exchange are you on, as so far as I can tell you are on Home Lite ADSL, not even ADSL2+?

O2 does not offer unlimited usage. 40GB allowance, or 100/250GB FUP, and vicious TM apart from the 250GB FUP package.

This is the main problem. We have no choice here. There are no LLU providers at our exchange nor even CN21. We are stuck with ADSL MAX and there are no plans to upgrade the exchange at any time in the future

Looking at PlusNet at the moment and their 60Gb peak time package. I know they are owned by BT but like I say, not much choice here.

D'oh I forgot about that again, what with still being on O2's older unlimited service.

There's always Be* which is the same network and still unlimited.

Which exchange are you on?

Offley and there is definitely no other options. BT don't even have a date when it will be upgraded if ever and certainly no LLU operators would install their kit. Our parish only has a max of 1200 people and the vast majority only use the net for email and web browsing so they don't see any reason to get interested in pushing for an upgrade.

We tried to get people to sign up for the BT Infinity thing but only 380 signed as interested.

380 is impressive for such a small exchange!

Offley exchange only has:-
589 residential premises
31 non-residential premises.

I watched exchanges with ~2000 struggle to get 30 votes for infinity!

A Wireless ISP would be interested in that amount of interest.

Before my exchange was LLU'd by TalkTalk, i was with a premium ISP called Goscomb Technologies whom i was paying £45 pm for a 8128/832kbps ip-stream connection with 120gb data allowance per month. Their service is as good as Zen, AAISP, IDNET etc (ie plenty of capacity) but without the hefty price tag eg IDNET charge £70 pm for a business ip-stream connection with 120gb data per month. 120gb data should be plenty for you, i watch at least 2 HD movies on my Boxee Box everyday, yet i barely hit 100gb on my talktalk connection. Give Goscomb a try, you might be pleasantly surprised
http://www.goscomb.net/connectivity/broadband/consumer

Edited by deleted (Fri 22-Apr-11 16:02:18)

By no means am I touting Andrews & Arnold here (the ISP I am with), but here me out. There's basically 3 things an ISP can do to manage an end user's usage:

1) Straight forward caps. Zen do this (I was with them for a while). Problem is, you can be going along and then... BANG, you get directed to a top up page where you have to pay more. So, this effectively breaks your internet connection.

2) Traffic shaping. This can annoy some people immensely, but it works. Just means that you have to put up with varying speeds of your connection from time to time during the day. Example: PlusNet

3) Metering. This is what A&A do. Actually (and someone correct me if I'm wrong), I know of know other ISP that does this. They use units, and bill you at a higher unit rate during peak than off peak (for 21CN, any downloaded traffic is 50 times more expensive than off peak). If I go over my base of 2 units per month, they just bill me extra (no different than if I went over my allocated base minutes per month on my mobile contract).

Since I'm at work most of the day, this suits me down to the ground. I've even done some more customization on my Linux router that automatically limits my download speed to 1Mbit during peak hours. This is enough for me to 'work from home' when I need to, but other things like torrenting, video playing become completely unworkable - because my router is enforcing its speed restriction. I could even setup my router to disconnect during peak hours as well, meaning I would then not be billed at all during these times.

Yes, I think you need to hunt around. With A&A, I can only do 4Gb peak time usage per month on their base package of 2 units, but like I said, this doesn't bother me in the slightest as I have things in place to enforce limitations during peak time, and I'm at work during these hours. But if you need to use peak time, go with PlusNet (who I was with many many years ago), they'll just traffic shape you instead.

Weigh up your options. There are many, it's just a case of which method works for you. And you get what you pay for, so if you're after reliability, don't opt for the cheapest option. I would have recommended BE, but you've advised of no LLU where you are - which is a shame.

I should clarify, that 380 who registered an interest in BT Infinity was for the whole parish, not just our exchange. there is another exchange, Kimpton, which covers part of our area.

Right now, given my expected usage it looks like either Plusnet or we'll have to go back to Talk Talk, not something I really wanted to do.

I'd go for Plusnet.

if for no other reason than it's a monthly contract. (Don't worry about the annual bit. Unless things have changed recently, you sign up for annual, then if you want to leave early all you have to do is pay the upfront costs that you would have had if you had signed for monthly).

In reply to a post by pcmaczone:

Just checked with my wife and she has watched three programs on iPlayer via the tv.

How about a digital PVR?

We have Sky+HD and also the tv has a pvr function but I prefer to be able to watch what I want when I want not find work-arounds. If I have iPlayer on the TV I want to be able to use it and the pvr thing doesn't get around the streaming of films from LoveFilm, nor does it save us any bandwidth using YouTube which be both use a lot.

Another thing. We just discovered my wife can't vpn into work! It must be iDnet causing the problem because she could do it last weekend when we were still with Talk Talk and she can just about do it using her Vodaphone dongle...the signal is not great out here though and of course we can't contact anyone at iDnet because they are off until Tuesday! Which in itself is completely ridiculous. If your going to set up as an isp you need to have support in place 24/7 even if part of that is via a ticket system. Yeah I know you can put a ticket into iDnet but that's of absolutely no use if it's not even going to be looked at for 5 days. Also I can't request my mac until they get back in the office either.

Damn I wish I had thought this all through before signing up. I knew it was not going to be great when they forgot to acknowledge my order or send me the log in details. Had to call them a couple of days before we were due to go live. That is not good. iDnet may not be as large as Talk Talk or PlusNet but this is the reason we went with them, for a more personal service and reliability all be it at an increased cost.

I understand most of you are very happy with iDnet and my personal experience is just that. Most of it is my own fault for not researching our needs properly but things like forgetting my order, not being able to contact anyone for five days and now my wife not being able to log into the office, which she needs to do as she's on 24 hr call at the moment are all things that should not be happening.

In reply to a post by pcmaczone:

We have Sky+HD and also the tv has a pvr function but I prefer to be able to watch what I want when I want not find work-arounds. If I have iPlayer on the TV I want to be able to use it and the pvr thing doesn't get around the streaming of films from LoveFilm, nor does it save us any bandwidth using YouTube which be both use a lot.

OK! Just a thought

In reply to a post by Andrew_W:

In reply to a post by pcmaczone:

We have Sky+HD and also the tv has a pvr function but I prefer to be able to watch what I want when I want not find work-arounds. If I have iPlayer on the TV I want to be able to use it and the pvr thing doesn't get around the streaming of films from LoveFilm, nor does it save us any bandwidth using YouTube which be both use a lot.

OK! Just a thought

I do appreciate the suggestion though Andrew

Roger that!!

In reply to a post by pcmaczone:

Thanks for the reply.

Just checked with my wife and she has watched three programs on iPlayer via the tv. Obviously that adds to the count but does it really add that much?

I my experience BBCi Player via a TV can consume up to 700 MB/hr, that's for SD programming. I'm told an HD programme can be 1.5 to 2 GB/hr.

In reply to a post by broadbandjockey:

In reply to a post by pcmaczone:

Thanks for the reply.

Just checked with my wife and she has watched three programs on iPlayer via the tv. Obviously that adds to the count but does it really add that much?

I my experience BBCi Player via a TV can consume up to 700 MB/hr, that's for SD programming. I'm told an HD programme can be 1.5 to 2 GB/hr.

Which kinda make's capped broadband a bit archaic. We have all these net enabled tv's on the market and people streaming from their computer to tv and yet we are expected to be able to do that within the limits set by our outdated broadband infrastructure?

Might be ok if you live in a town or city where you have masses of LLU providers to choose from and so bandwidth isn't a problem but we are penalized for living in the countryside by being crippled with ipstream only and we have to pay a premium even for that!

Really we should be paying a lot less for our connection than people on LLU connections since we are not getting anything extra. Our connection comes courtesy of an aging copper line and our speeds are on average 1-2mb. Why should we be paying the same price as someone who get's 20-40mb downloads and 1.2 mb upload on an unlimited package?

Anyway, not really here to stand on my soap box shouting into the wind about the broadband divide. That's not iDnet's fault and the thread is really about the suitability of their products/pricing for someone like me.

When I can eventually get hold of someone at iDnet to get my mac code I'll let you know how we get on with PlusNet.

In reply to a post by pcmaczone:

In reply to a post by broadbandjockey:

In reply to a post by pcmaczone:

Thanks for the reply.

Just checked with my wife and she has watched three programs on iPlayer via the tv. Obviously that adds to the count but does it really add that much?

I my experience BBCi Player via a TV can consume up to 700 MB/hr, that's for SD programming. I'm told an HD programme can be 1.5 to 2 GB/hr.

Which kinda make's capped broadband a bit archaic. We have all these net enabled tv's on the market and people streaming from their computer to tv and yet we are expected to be able to do that within the limits set by our outdated broadband infrastructure?

Well, I've got FTTC with IDNet, but it's rather like having a nice fast car, and being told you can't take it out of 2nd gear, or drive it all day long. I have to restrict BBCi Player use (which I do by router blocking at selected times) or else we'd go over our limit. My lads don't really understand, and who can blame them !

I agree, there's now a huge gulf between what should be possible, and what the reality is.

Such is the dead hand of Beeeee Teeeeeee

Nonsense., BT Infinity and adsl punters can watch BBC Iplayer on their computers or on their TVs via BT Vision with assured rates without needing to worry about the hard caps of other providers.

The problem is that this forum has fans of some providers who recommend their favoured provider to punters despite their favoured provider being hard capped, more expensive and totally unsuitable for regular Iplayer use.

Edited by deleted (Sat 23-Apr-11 23:40:49)

In reply to a post by RandomJointer:

The problem is that this forum has fans of some providers who recommend their favoured provider to punters

How true that is... we get fanboys from all over in here

Edited by billford (Sat 23-Apr-11 23:45:05)

Glad we agree, Bill.

Out of interest, who would you recommend to regular iplayer users looking for assured rates and no hard caps?

In reply to a post by RandomJointer:

Out of interest, who would you recommend to regular iplayer users looking for assured rates and no hard caps?

Depends on the price... how much do BT charge for an unlimited assured rate service?

£25.60

In reply to a post by RandomJointer:

£25.60

BT Infinity? That's not an assured rate service.

BBC iplayer is being rolled out on BT Vision subscription free. BT Vision is an assured rate service.

Out of interest, who would you recommend to regular iplayer users looking for assured rates and no hard caps?

Certainly not BT... they may be the cheapest (have to see what TalkTalk come up with) but I would never recommend a company that over-charges other ISPs for their bandwidth rental in order to subsidise their own offerings.

I'd probably suggest VM or Sky... I'd rather Murdoch got the money than BT.

Your principles may be different of course, after all- BT pay your salary.

True; but if we "fanboys" didn't recommend our favourites you'd never get any recommendations at all - what are you talking about?
I would recommend Post Office on the grounds that they are cheaper, uncapped, go straight on to the BT backbone, have a UK help desk (not that I've needed it more than once in three years) and their service WORKS BRILLIANTLY (for me where I am); but then you would accuse me of being a fanboy.....
Eric.

>>Certainly not BT... they may be the cheapest

The joy of the free market means that punters are free to choose. Some may choose to pay well over the odds for less usage and be unable to freely watch BBC iplayer and need to block their routers from accessing the service. That is their free choice.

>>I would never recommend a company that over-charges other ISPs for their bandwidth rental in order to subsidise their own offerings

Now that is a serious charge. One that could result in hefty fines for BT.

I would suggest that you make clear if this is a view of ThinkBroadband or just a personal view.

I would also suggest that you offer up any evidence of this to the forum and indeed the regulator. You owe it to the entire industry to offer up this evidence., You do have this evidence?

Edited by deleted (Sun 24-Apr-11 00:33:17)

In reply to a post by eric_the_viking:

but then you would accuse me of being a fanboy.....

Not necessarily. Only if you pushed the Post Office as the panacea for all problems regardless, as RJ does for BT.

He has tacitly admitted a hatred for all smaller ISPs using the BT network/exchange equipment... "referral agents" is a common term of endearment of his.

Nor am I an IDNet fanboy, despite what RJ would like to think.

I do like them, but if you look earlier in this thread you'll see that I've suggested that IDNet is not the best ISP for the OP. I didn't make a specific recommendation for another ISP because a good ISP for high usage isn't something I've looked in to. RobertoS would give better advice.

Elsewhere in this forum I've indicated that, because IDNet relies on the extremely poor service provided by BT, when my FTTC contract expires I will look vary carefully at other ISPs.

Hardly fanboy comments.

Edited by billford (Sun 24-Apr-11 00:37:26)

In reply to a post by RandomJointer:

Now that is a serious charge. One that could result in hefty fines for BT.

No.

From the legal point of view, BT can sell their facilities to whoever they like at whatever prices they can get away with.

Morally it's a different matter... but that's of minimal concern to some.

>>From the legal point of view, BT can sell their facilities to whoever they like at whatever prices they can get away with.

Oh no they can't. The regulator is very clear on this.

>>I would never recommend a company that over-charges other ISPs for their bandwidth rental in order to subsidise their own offerings

This is a very serious charge. You really need to substantiate this as a personal view or provide evidence and/or make clear whether this view is one of ThinkBroadband.

I am a charitable kinda guy and would venture that this is simply a case of you don't know what you are talking about. Rather than an official post discrediting the whole site and management team.

Edited by deleted (Sun 24-Apr-11 00:53:50)

In reply to a post by RandomJointer:

BBC iplayer is being rolled out on BT Vision subscription free.

Forgot to include- where's the money coming from for that?

Edited by billford (Sun 24-Apr-11 01:14:32)

In reply to a post by RandomJointer:

>>From the legal point of view, BT can sell their facilities to whoever they like at whatever prices they can get away with.

Oh no they can't. The regulator is very clear on this.

So you're saying that if an ISP wanted to buy sufficient bandwidth from BT to allow them to provide an unlimited, assured rate FTTC service, BT would charge them a rate that would allow them to at least cover their costs for £25.60 a month... yeah, right.

As far as the regulator is concerned, you're confusing this with cross-subsidies between departments, which I'll agree is not allowed. But broadband is broadband, no cross-subsidy is involved.

>>I would never recommend a company that over-charges other ISPs for their bandwidth rental in order to subsidise their own offerings

I am saying that this is a completely false statement and one that discredits ThinkBroadband, You should make clear this is a personal statement or come up with the evidence. This is a big industry and you owe it to it to provide the evidence.

I am also saying that BT Retail is by far the best option for punters wishing to use BBC iplayer without any fear of busting hard caps imposed by higher priced providers because BT Vision offers assured rates.

However, I am also saying that some punters may wish to pay far higher prices for hard capped services and this is the joy of the free market.

>>I would never recommend a company that over-charges other ISPs for their bandwidth rental in order to subsidise their own offerings

Now back to this allegation. This is the ideal time to admit you were making things up.

In reply to a post by RandomJointer:

without any fear of busting hard caps imposed by higher priced providers

This is the ideal time to admit you were making things up.

Talking of making things up... what's the hard cap on IDNet products?

>>Talking of making things up... what's the hard cap on IDNet products?

Hi Bill, It's shocking that a ThinkBroadband Mod is so out of touch with the market.

A hard capped provider offers X amount of bandwidth for Y amount of money and additional bandwidth is Z amount of extra money.

>>I would never recommend a company that over-charges other ISPs for their bandwidth rental in order to subsidise their own offerings

I'll take it that despite the serious allegations we are not going to get to the bottom of this and while the whole industry awaits with baited breath, we'll sadly have to file it as an official ThinkBroadband statement that is entirley untrue and unsubstantiated. .

In reply to a post by RandomJointer:

A hard capped provider offers X amount of bandwidth for Y amount of money and additional bandwidth is Z amount of extra money.

You really are struggling now, RJ

A hard cap is when you pay X amount of money for Y amount of bandwidth, and if you exceed that then (at least) your speed is drastically restricted.

Just like BT before they installed extra capacity and relied on other services and ISPs to cover the cost so they wouldn't have to pass it on to their own customers.

IDNet (and most other decent ISPs) don't have a cap... if I use more than is included in my monthly allowance then I simply pay for the extra. Isn't this a joy of the free market rather than relying on the socialist ideal that it's someone else's responsibility to pay for what I want to do?

Edited by billford (Sun 24-Apr-11 02:12:20)

In reply to a post by RandomJointer:

>>I would never recommend a company that over-charges other ISPs for their bandwidth rental in order to subsidise their own offerings

I'll take it that despite the serious allegations we are not going to get to the bottom of this and while the whole industry awaits with baited breath, we'll sadly have to file it as an official ThinkBroadband statement that is entirley untrue and unsubstantiated. .

I might be wrong but perhaps this is an example that BT Wholesale overcharge ISPs for bandwidth?

Goscomb charge £26 pm for a BE network based broadband service with 200GB data per month
Goscomb charge £26 pm for a BTW based broadband service with 60GB data per month.
http://www.goscomb.net/connectivity/broadband/consumer

Edited by deleted (Sun 24-Apr-11 08:40:58)

I was going to call you a nutter but thinking about it you have a point.

BT infinity is unlimited at what is a low price, they scrapped their FUP as well recently. In addition BT offer this 'assured rates' tv service which I assume means congestion will never be apparent.

If we analyse the wholesale prices to use BT's 21CN network then the BT infinity numbers simply dont add up. So it is clear infinity is been subsidised from somewhere, the question is where? we will never know, it could be from 21CN but it could be from anything.

Edited by Chrysalis (Tue 26-Apr-11 21:29:00)

In reply to a post by Chrysalis:

I was going to call you a nutter but thinking about it you have a point.

BT infinity is unlimited at what is a low price, they scrapped their FUP as well recently. In addition BT offer this 'assured rates' tv service which I assume means congestion will never be apparent.

If we analyse the wholesale prices to use BT's 21CN network then the BT infinity numbers simply dont add up. So it is clear infinity is been subsidised from somewhere, the question is where? we will never know, it could be from 21CN but it could be from anything.

Yep, but they can use their vast size as an excuse to make constant "economy of scale" arguments to escape any questions.

I will be interested to see in 1 year whether the service is slow, or whether they expand the network and keep the same service levels.

If they can, then I'd want to know where the funds are coming from. Moreover I'd like to know how the usage patterns of their customer base somehow allows them to provide very fast broadband, with unlimited bandwidth at a low price, given high transit costs - yet still afford network upgrades.

I realise BTW and BTO are supposed to be separate entities, but I would imagine there are legitimate ways to stay at the forefront of the market, as ultimately it is just one hand giving to the other.

Incidentally RandomJointer, this whole "is this your opinion or TBB's", just look at the bottom of the moderator's post. The disclaimer is there for your perusal already .

I'm somewhat surprised you respond to his baiting Billford!

Edit: Improve grammar

Edited by deleted (Mon 23-May-11 17:54:42)

>>Incidentally RandomJointer, this whole "is this your opinion or TBB's", just look at the bottom of the moderator's post. The disclaimer is there for your perusal already smile.

Indeed. However Billford's allegations are so serious that it is worth reinforcing whether this is a personal view or one of ThinkBroadband,

I am of the opinion that Billford simply doesn't know what he is talking about and will not be taking his serious allegations to Ofcom. Probably as they have no factual foundation.

However many punters may mistakenly take the moderators status as meaning that these allegations have some credibility. This is a great shame as it simply discredits the reputation of the site within the industry.

Edited by deleted (Mon 23-May-11 21:18:49)

In reply to a post by RandomJointer:

However many punters may mistakenly take the moderators status as meaning that these allegations have some credibility.

No need to take my word for it- a reply to this post would go a long way to dispel the impression that you don't like answering difficult questions.

Always happy to make things clear, Bill

Whats the question?

BT Wholeasale offer services to 5500 exchanges and IDNET offer services to 5500 exchanges

Whereas Telefonica offer LLU services to 1254 exchanges and IDNET chose not to use Telefonica's services.

It isn't difficult and easily verifiable. That's that sorted.

Perhaps you could also make a clear clarification of your allegations in this thread?

Edited by deleted (Mon 23-May-11 21:34:09)

Still avoiding answering awkward questions I see...

>>Still avoiding answering awkward questions I see...

Yes, I'd noticed that. When are you going to back up your allegations with something the industry can go to the regulator with? .

Q.E.D.

In reply to a post by RandomJointer:

BBC iplayer is being rolled out on BT Vision subscription free. BT Vision is an assured rate service.

Out of interest, who would you recommend to regular iplayer users looking for assured rates and no hard caps?

Aren't some of the problems that the BT Vision assured rate service creates that other internet traffic of all customers is subject to P2P restriction, other unspecified traffic management, and frequent apparent slowdowns for many?

A smaller, niche player may not provide the cheap goodies of BT, but al least some can provide consistent speeds and latency to enhance the customer's overall experience.

BT does not make its huge profits from efficiency and superb products. It makes it from the historic trust imbued in a large proportion of the population by the very reliable phone service, and brilliant marketing building on that trust.

How about the deception in the frequent statement that BT Total Broadband always provides the fastest speeds possible on customers' lines? This is self-evidently untrue in many thousands of cases, specifically (but not solely) those on non-WBC exchanges but with LLU available and having an attenuation of 31dB or below.

Hi Roberto

In the last quarter 1 in 2 punters chose BT Broadband yet I don't see 1 in 2 punters in the isp unhappiness forum complaining about BT.

In other words BT like TalkTalk and Sky are under-represented in the isp unhappiness forum simply because their prices are competitive and they give punters what they want at compelling prices. And the punters keep coming.

It is clear to me that small, high price niche providers are the wrong choice for punters such as the OP wishing to use BBC Iplayer services because it eats into their allowance and the rates are not assured. It's an expensive double whammy.

It is clear to me that BBC Iplayer users are far better off using BT Retail Vision services for BBC Iplayer rather than hard capped, low allowance services such as IDNET as the rates are metered, expensice and unassured.

However, there may be other providers that offer better services for BBC Iplayer than BT depending on where the punter lives. But I am sure that IDNET are always going to be the wrong choice for unlimited and assured Iplayer usage such as is the OPs requirements.

The truth is that this is a marketing reality, mass market versus high price niche, rather than some deeply unfair conspiracy theory that Bill has stumbled on yet forgot to tell the regulator about.

Of course, Bill knows this as much as anyone hence he trolls me rather than addressing the issue or tipping off the regulator.

Edited by deleted (Mon 23-May-11 22:29:15)

In reply to a post by RandomJointer:

You ignored a highly relevant part of my post.

How about the deception in the frequent statement that BT Total Broadband always provides the fastest speeds possible on customers' lines? This is self-evidently untrue in many thousands of cases, specifically (but not solely) those on non-WBC exchanges but with LLU available and having an attenuation of 31dB or below.

In reply to a post by RandomJointer:

Of course, Bill knows this as much as anyone hence he trolls me rather than addressing the issue or tipping off the regulator.

David versus Goliath much? Even if there seems to be external evidence, there is no way an individual with any sanity is going to try and take on an entrenched telecoms behemoth.

Not even the rest of the industry would, unless they fancy going bankrupt and just enriching some lawyers!

Anyway, I think you're taking this a tad too seriously. You are a rather partisan voice on BT, as I see from your previous postings. Anyway, people are entitled to voice their concerns on the matter without being roped into a mire of regulatory bodies; especially when they have no opportunity of being able to collect enough evidence to make a credible legal case.

Let's all just let it go.