Forum Index | Search | Register (New User) | Login (Existing User) | Who's Online | FAQ | Main Site

User comments on ISPs
  >> IDNet Previous thread View all threads Next thread


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | 3 | 4 | (show all)   Print Thread
Standard User Croftie2
(newbie) Mon 04-Aug-25 13:39:31
Print Post

What are your upload speeds like?


[link to this post] 		 
I just migrated from aquiss to IDNet on a cityfibre line and am regretting it. Straight away single threaded speeds were poor, they have somewhat resolved the download speed but the upload is still low. Package is 2500Mbps and single threaded on aquiss was about 1Gbps.

aquiss hours before the migration
https://www.thinkbroadband.com/speedtest/17533108983...

IDNet just afer migration, single thread download looks fine but by morning it's low they have since resolved that after pointing out they guarantee 900Mbps
https://www.thinkbroadband.com/speedtest/17533181936...

IDNet just now, single threaded download better but uploads still low
https://www.thinkbroadband.com/speedtest/17543090702...

I've been running automated iperf upload test ever 5 mins for the last 3 days and it's always around 300 Mbps average with lower speed during peak time. sometimes the first second it's high like bellow but then instantly falls.

iperf just now
Text
1
23
45
67
89
1011
1213
1415
1617
1819
20
iperf3  -c speedtest.idnet.net
Connecting to host speedtest.idnet.net, port 5201[  5] local 192.168.1.6 port 58804 connected to 212.69.36.111 port 5201
[ ID] Interval           Transfer     Bitrate[  5]   0.00-1.00   sec   147 MBytes  1.23 Gbits/sec
[  5]   1.00-2.00   sec  59.2 MBytes   497 Mbits/sec[  5]   2.00-3.00   sec  18.0 MBytes   150 Mbits/sec
[  5]   3.00-4.00   sec  17.9 MBytes   150 Mbits/sec[  5]   4.00-5.00   sec  18.2 MBytes   154 Mbits/sec
[  5]   5.00-6.00   sec  17.9 MBytes   149 Mbits/sec[  5]   6.00-7.00   sec  8.00 MBytes  67.1 Mbits/sec
[  5]   7.00-8.00   sec  16.2 MBytes   137 Mbits/sec[  5]   8.00-9.00   sec  14.5 MBytes   122 Mbits/sec
[  5]   9.00-10.00  sec  17.6 MBytes   148 Mbits/sec- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bitrate[  5]   0.00-10.00  sec   334 MBytes   280 Mbits/sec                  sender
[  5]   0.00-10.01  sec   330 MBytes   277 Mbits/sec                  receiver 
iperf Done.

Multithreaded ipfer test mostly fills the upload
Text
1
2
[SUM]   0.00-10.00  sec  2.56 GBytes  2.20 Gbits/sec                  sender
[SUM]   0.00-10.01  sec  2.56 GBytes  2.19 Gbits/sec                  receiver



Single threaded download looks ok
Text
1
23
45
67
89
1011
1213
1415
1617
1819
2021

iperf3 -R -c speedtest.idnet.net
Connecting to host speedtest.idnet.net, port 5201Reverse mode, remote host speedtest.idnet.net is sending
[  5] local 192.168.1.6 port 59243 connected to 212.69.36.111 port 5201[ ID] Interval           Transfer     Bitrate
[  5]   0.00-1.00   sec   162 MBytes  1.36 Gbits/sec[  5]   1.00-2.00   sec   147 MBytes  1.24 Gbits/sec
[  5]   2.00-3.00   sec   140 MBytes  1.18 Gbits/sec[  5]   3.00-4.00   sec   160 MBytes  1.34 Gbits/sec
[  5]   4.00-5.00   sec   165 MBytes  1.38 Gbits/sec[  5]   5.00-6.00   sec   151 MBytes  1.26 Gbits/sec
[  5]   6.00-7.00   sec   150 MBytes  1.26 Gbits/sec[  5]   7.00-8.00   sec   150 MBytes  1.26 Gbits/sec
[  5]   8.00-9.00   sec   155 MBytes  1.30 Gbits/sec[  5]   9.00-10.00  sec   147 MBytes  1.23 Gbits/sec
- - - - - - - - - - - - - - - - - - - - - - - - -[ ID] Interval           Transfer     Bitrate         Retr
[  5]   0.00-10.01  sec  1.53 GBytes  1.31 Gbits/sec  154948             sender[  5]   0.00-10.00  sec  1.49 GBytes  1.28 Gbits/sec                  receiver
 iperf Done.



After a lot of back and forth to prove this issue is not on my end they said this

The fact that single stream upload speeds are so low is worrying but it could be due too much data being sent to the network which is getting rejected or your computer isn't generating data fast enough.

I would suggest the following iperf3 tests

iperf3 -c speedtest.idnet.net -R (to test download speed)
iperf3 -c speedtest.idnet.net -b 2500M (to test upload speed with 2500Mbit/s cap)
iperf3 -c speedtest.idnet.net -b 2000M (to test upload speed with 2000Mbit/s cap)
iperf3 -c speedtest.idnet.net -b 1500M (to test upload speed with 1500Mbit/s cap)
iperf3 -c speedtest.idnet.net -b 1000M (to test upload speed with 1000Mbit/s cap)

If the capped upload speed is still low then it would indicate an issue with CityFibres National Network or the local node is congested.

We can eliminate the CityFibre National Network by switching you to CityFibre via Zen, as unfortunately we can't fix a local node congestion problem.

Those test are also low but if I run a multithreaded iperf test speed is good. If feels like single threaded upload speeds are being capped/throttled. What do I do? agree to be put on zen backhaul? What about the issues I've seen with routing up and down the country, I don't want that. It looks like they are saying it might not resolve the issue as well if the problem is "local node congestion" what doesn that mean?

If I'm stuck with this for 12 months I'm not going to be happy, wish I'd gone for the monthly initially but didn't envisage this poor performance from someone so highly regarded. Thanks for reading.
Standard User gordonsuk
(newbie) Mon 04-Aug-25 20:44:48
Print Post

Re: What are your upload speeds like?


[re: Croftie2] [link to this post] 		 
I left Idnet for the problem you've described here. They were unwilling to try and resolve and claimed it was within the guarantee for the speed they would offer.

Turns out later when I've moved to Aquiss they've advised of other people having issues with anything in some cases above the 900mb/1gb mark on the cityfibre network.

Looks more like a capacity issue on cityfibres network than anything else.
Standard User jalzoo
(learned) Tue 05-Aug-25 00:28:15
Print Post

Re: What are your upload speeds like?


[re: Croftie2] [link to this post] 		 
My area has just been upgraded to 2.5gb XGS-PON. Had new ONT installed the other day. Upload feels throttled to me at certain times, not very happy with it tbh. If it doesnt get sorted out ill deffinatly be leaving when my contract ends.


Register (or login) on our website and you will not see this ad.

Standard User Chrysalis
(legend) Tue 05-Aug-25 07:51:58
Print Post

Re: What are your upload speeds like?


[re: Croftie2] [link to this post] 		 
The old rule is if you happy dont swap ISP, people keep chasing pennies to move.

I found a post when I was investigating packet reordering, it was on a different community, where people diagnosed/accused idnet or one of their supplier were reordering packets, but bear in mind that conclusion was reached by diagnosing traffic and that the issue started when the person moved to idnet. It was never confirmed officially.

I think in your situation, I would simply move back to aquiss with tail in between your legs and consider it lesson learned. 


					
Edited by Chrysalis (Tue 05-Aug-25 07:53:42)

				

			
						
			

			
			

				
					

						

							
			
				Standard User Croftie2
(newbie)
				Tue 05-Aug-25 13:56:29
					
						
			

			

				
					Print Post
			
						
					

				

					
			
				

					

						
							 
							
Re: What are your upload speeds like?
 

			 [re: gordonsuk] [link to this post]
					
			
			 
							
						

					

						
			

			

			
				

					
In reply to a post by gordonsuk:
I left Idnet for the problem you've described here. They were unwilling to try and resolve and claimed it was within the guarantee for the speed they would offer.


Was it he upload you were having issues with as well or just the download?




In reply to a post by gordonsuk:
Turns out later when I've moved to Aquiss they've advised of other people having issues with anything in some cases above the 900mb/1gb mark on the cityfibre network.


I mentioned in passing to them speeds seem reluctant to go above 1Gbps in single threaded, they didn't comment though. It's one of the reasons I switched but as it turns out speed is even worse on idnet.




In reply to a post by gordonsuk:
Looks more like a capacity issue on cityfibres network than anything else.


I'd agree with that if it wasn't for the fact the speed was better on aquiss or are there other differences at play?
					
					
				

			
						
			

			
			

				
					

						

							
			
				Standard User Croftie2
(newbie)
				Tue 05-Aug-25 13:58:23
					
						
			

			

				
					Print Post
			
						
					

				

					
			
				

					

						
							 
							
Re: What are your upload speeds like?
 

			 [re: jalzoo] [link to this post]
					
			
			 
							
						

					

						
			

			

			
				

					
In reply to a post by jalzoo:
My area has just been upgraded to 2.5gb XGS-PON. Had new ONT installed the other day. Upload feels throttled to me at certain times, not very happy with it tbh. If it doesnt get sorted out ill deffinatly be leaving when my contract ends.


What results do you get from iperf?




Text
1

iperf3  -c speedtest.idnet.net

					
					
				

			
						
			

			
			

				
					

						

							
			
				Standard User jalzoo
(learned)
				Tue 05-Aug-25 14:04:59
					
						
			

			

				
					Print Post
			
						
					

				

					
			
				

					

						
							 
							
Re: What are your upload speeds like?
 

			 [re: Croftie2] [link to this post]
					
			
			 
							
						

					

						
			

			

			
				

					[  5] local 192.168.1.63 port 50651 connected to 212.69.36.111 port 5201

[ ID] Interval           Transfer     Bitrate

[  5]   0.00-1.01   sec   148 MBytes  1.24 Gbits/sec

[  5]   1.01-2.01   sec  69.8 MBytes   581 Mbits/sec

[  5]   2.01-3.00   sec  55.0 MBytes   466 Mbits/sec

[  5]   3.00-4.01   sec   142 MBytes  1.18 Gbits/sec

[  5]   4.01-5.01   sec   117 MBytes   979 Mbits/sec

[  5]   5.01-6.01   sec  78.9 MBytes   667 Mbits/sec

[  5]   6.01-7.01   sec   145 MBytes  1.21 Gbits/sec

[  5]   7.01-8.00   sec  77.6 MBytes   658 Mbits/sec

[  5]   8.00-9.01   sec   151 MBytes  1.26 Gbits/sec

[  5]   9.01-10.01  sec   165 MBytes  1.37 Gbits/sec

- - - - - - - - - - - - - - - - - - - - - - - - -

[ ID] Interval           Transfer     Bitrate

[  5]   0.00-10.01  sec  1.12 GBytes   964 Mbits/sec                  sender

[  5]   0.00-10.02  sec  1.12 GBytes   957 Mbits/sec                  receiver
					
					
				

			
						
			

			
			

				
					

						

							
			
				Standard User Croftie2
(newbie)
				Tue 05-Aug-25 14:07:03
					
						
			

			

				
					Print Post
			
						
					

				

					
			
				

					

						
							 
							
Re: What are your upload speeds like?
 

			 [re: Chrysalis] [link to this post]
					
			
			 
							
						

					

						
			

			

			
				

					
In reply to a post by Chrysalis:
The old rule is if you happy dont swap ISP, people keep chasing pennies to move.


Indeed, money wasn't the motivating factor in this case though, idnet costs more.


In reply to a post by Chrysalis:
I found a post when I was investigating packet reordering, it was on a different community, where people diagnosed/accused idnet or one of their supplier were reordering packets, but bear in mind that conclusion was reached by diagnosing traffic and that the issue started when the person moved to idnet.  It was never confirmed officially.


Interesting can you link it?




In reply to a post by Chrysalis:
I think in your situation, I would simply move back to aquiss with tail in between your legs and consider it lesson learned.


I may go back to aquiss but I might try A&A next if idnet can't improve it.. might as well try them all now. The lesson I'll take is to go for the 30 day term option initially if available regardless of rep. Certainly no need to have my tail in between my legs!



It would be good if a 24 hour trial for a small fee is offered when migrations are just a software update. At the end you can choose to go ahead and switch or stay put.
					
					
				

			
						
			

			
			

				
					

						

							
			
				Standard User Croftie2
(newbie)
				Tue 05-Aug-25 14:09:18
					
						
			

			

				
					Print Post
			
						
					

				

					
			
				

					

						
							 
							
Re: What are your upload speeds like?
 

			 [re: jalzoo] [link to this post]
					
			
			 
							
						

					

						
			

			

			
				

					
In reply to a post by jalzoo:
Text
1
23
45
67
89
1011
1213
1415
16
[  5] local 192.168.1.63 port 50651 connected to 212.69.36.111 port 5201
[ ID] Interval           Transfer     Bitrate[  5]   0.00-1.01   sec   148 MBytes  1.24 Gbits/sec
[  5]   1.01-2.01   sec  69.8 MBytes   581 Mbits/sec[  5]   2.01-3.00   sec  55.0 MBytes   466 Mbits/sec
[  5]   3.00-4.01   sec   142 MBytes  1.18 Gbits/sec[  5]   4.01-5.01   sec   117 MBytes   979 Mbits/sec
[  5]   5.01-6.01   sec  78.9 MBytes   667 Mbits/sec[  5]   6.01-7.01   sec   145 MBytes  1.21 Gbits/sec
[  5]   7.01-8.00   sec  77.6 MBytes   658 Mbits/sec[  5]   8.00-9.01   sec   151 MBytes  1.26 Gbits/sec
[  5]   9.01-10.01  sec   165 MBytes  1.37 Gbits/sec- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bitrate[  5]   0.00-10.01  sec  1.12 GBytes   964 Mbits/sec                  sender
[  5]   0.00-10.02  sec  1.12 GBytes   957 Mbits/sec                  receiver


Thanks, that looks a lot better than mine, That gives me hope it can be improved somehow. I'd be currious how it looks in the evening. Do you know if your backhaul is cityfibre or zen?



For comparison




Text
1
23
45
67
89
1011
1213
1415
1617
1819
20
iperf3  -c speedtest.idnet.net
Connecting to host speedtest.idnet.net, port 5201[  5] local 192.168.1.6 port 50127 connected to 212.69.36.111 port 5201
[ ID] Interval           Transfer     Bitrate[  5]   0.00-1.00   sec   111 MBytes   927 Mbits/sec
[  5]   1.00-2.00   sec  19.6 MBytes   165 Mbits/sec[  5]   2.00-3.00   sec  32.1 MBytes   270 Mbits/sec
[  5]   3.00-4.00   sec  36.1 MBytes   303 Mbits/sec[  5]   4.00-5.00   sec  51.6 MBytes   433 Mbits/sec
[  5]   5.00-6.00   sec  29.9 MBytes   251 Mbits/sec[  5]   6.00-7.00   sec  33.9 MBytes   284 Mbits/sec
[  5]   7.00-8.00   sec  46.2 MBytes   388 Mbits/sec[  5]   8.00-9.00   sec  19.0 MBytes   159 Mbits/sec
[  5]   9.00-10.00  sec  23.6 MBytes   198 Mbits/sec- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bitrate[  5]   0.00-10.00  sec   403 MBytes   338 Mbits/sec                  sender
[  5]   0.00-10.01  sec   399 MBytes   335 Mbits/sec                  receiver 
iperf Done.

					
					
Edited by Croftie2 (Tue 05-Aug-25 14:12:51)

				

			
						
			

			
			

				
					

						

							
			
				Standard User jalzoo
(learned)
				Tue 05-Aug-25 14:12:03
					
						
			

			

				
					Print Post
			
						
					

				

					
			
				

					

						
							 
							
Re: What are your upload speeds like?
 

			 [re: Croftie2] [link to this post]
					
			
			 
							
						

					

						
			

			

			
				

					
In reply to a post by Croftie2:
Thanks, that looks a lot better than mine, That gives me hope it can be improved somehow. I'd be currious how it looks in the evening. Do you know if your backhaul is cityfibre or zen?




Im on cityfibre backhaul that goes to Telecity. I believe zen backhaul shows redbus in traceroutes



Ill do some more perfs later during peak hours.
					
					
				

			
						
			

			
			

					
		

	

	
	

		

			
				 Pages in this thread: 1 | 2 | 3 | 4 | (show all)  
			
			
	 Print Thread
		
		

	

	

	
			

				

					
						

			
	

		
			

				

					
	 Previous thread  View all threads  Next thread 
		

	

	

	

		

			
	
			

				Jump to