Virtual Assessment Centre Interview

Hi Guys! So after over 4 months wait I got an E-mail to say there offered me a Virtual Assessment Interview in March 2021.

Im just wondering what to expect in the interview ect? And what pointers to look out for?

Any help would very much appreciated

I Just had my virtual assessment day and it consisted of a presentation ( some chaps talking about what to expect with the role etc.)

Then I had my suitability interview which was focused around health and safety and talking about openreach itself.

Finally there was the capability interview which focused on customer service and problem solving. Have some examples at the ready .

Hope this helps.

What sort of questions are there?

The questions are pretty standard, who are openreach? What do they do? Etc

They ask you to give examples of times where you have problem solved, what the
Outcome was and what you would do differently. The same goes with the customer service side of things.

Also there will probably health and safety questions so have a good think about that beforehand.

Like i said make sure you have some examples at the ready and you’ll be fine.

Hey any update at all? I'm still struggling to find what type of health questions there would be?

I was asked four questions by two different interviewers ☺️
Regarding health and safety, the question I got was:

- If you were working outside with another colleague who is very experienced and been in the role for 30+ years , and they were to climb up a pole without the relevant safety equipment (harness etc.), what would you do?

I basically said that I’d stop them from what they were doing and refresh them on the health and safety rules as it may be a possibility that the safety training they had 30 years ago was different from now and they may not be aware.

I can’t remember if I had any other questions in that category, but I hope this helps!

Aww thankyou so much! I'm so excited for the interview 😁x

Good luck! Hope it all goes well for you ☺️

Heyy! I have my assessment day next week and im wondering if they do a maths and english test?? On glassdoor they said that when they actually went to the assessment centre its self before they did them over the Teams, they did a maths and english test .

Hey how do it go? Apprantly they don't do Maths and English questions