Force an upgrade at the end of min-term just to stay with them? Sounds like a way of behaving similar to Virgin Media.
If the lacklustre level of performance from their over-subscribed 4G service and none existent customer service isn't enough to put people off even stopping with them, increasing the monthly price to stay with them certainly will.
Who do they expect WILL stay with them exactly?
Those whom like paying rock bottom prices, e.g. a friend of mine is on SIM only 8GB of data for £8 with unlimited talk, text and WiFi calling. None of the others majors compete at this very low price.
All networks go through pain points, O2 has had quite a few, and it seems this year is Three’s turn.
There are reports the Samsung hardware that makes up the bulk of the 4G network has not worked out, not performed, and Three’s plan was to replace with Huawei 4G, so they could add Huawei 5G.
The UK Government’s decision recently has hurt that plan in a big way.
20 years of broadband connectivity since 1999 trial - Live BQM