I'd like to understand what the cause as to why I cannot connect to:
- Santander website
- premium bonds website (nsandi.com)
- my company VPN
Hardware: Huawei B535 router
Details.
When I use IDMobile SIM in the router, I get connected using 4G+ (LTE) with speeds ~50Mbs. However, I cannot reliably connect to the above sites The NS&I and Santander sites tell me that I've been logged out for security reasons. When I try my company VPN, I cannot get to the 2nd stage of authentication, my connection is just dropped
However, if I swap the SIM to be a Three SIM (Same underlying network??) - everything works just fine. (but it rarely connects using LTE speeds- just plain 4g (10Mb/s)). When it does connect using LTE, it works.
If I swap the SIM to Vodafone, then I get 4G, and it works just fine.
What's likely to be going on? Helpdesk man from Santander said that my "IP address was changing too frequently when using the website from my desktop, and so I'm dropped". He suggested I use the mobile phone app (via my phone - also on IDMobile) - and that works fine.
(I went to mobile connection, and disconnected my landline, as I was only getting 8Mb/s from BT or Sky in our area )
Can anyone explain to me what is going on here?



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