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>> Mobile Broadband (3G, 4G, 5G etc)

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adslmax
(eat-sleep-adslguide) Tue 12-Jul-22 20:20:21

1p Mobile Confused

[link to this post]

I thought topped up 10GB data boost will last for 1 month but can see £10 credit on account but I get very confused because I thought topped up £10 will be taken out of credit for 10GB data to use for 1 month but why it showed 1p on it? Does this mean every time I use data will it charged 1p every 1MB/s of data but I don't understand - I thought 10GB data should cover that? Why I got no data left - You have 0 MB of your active data Boost remaining?

https://i.ibb.co/5LkPQLZ/Screenshot-1.png

I am all new to 1p mobile. Am I correct once 10GB data is ran out then it will start use my credit £10.00 or what?

Edited by adslmax (Tue 12-Jul-22 20:23:59)

adslmax
(eat-sleep-adslguide) Wed 13-Jul-22 21:53:35

Re: 1p Mobile Confused

[re: adslmax] [link to this post]

1p mobile 5G seem lots better than my smarty 5G in my front garden as smarty got no chance of 5G

https://www.speedtest.net/result/a/8524811158

pluralist
(fountain of knowledge) Wed 13-Jul-22 22:35:14

Re: 1p Mobile Confused

[re: adslmax] [link to this post]

But when it's raining or darn cold, what use is that?

The thing about mobile broadband, max, is that it is highly variable depending on location, provider, weather and mast deployment. It isn't anything like even ADSLx or FTTC coming over fixed links.

It's more like comparing a helicopter to a fixed-wing plane. Different tools for different purposes.

Nobody can help you, nobody can advise. Because nobody is where you are with your equipment.

Connections: OnePlus 8 Pro on Three 4+ (LTE)/5G and at home Three Mobile, with (Three)ZTE MF286D router giving about 113/20Mbps.
===========================================================================
“I have hardly ever known a mathematician who was capable of reasoning.” (Plato)

jaba
(member) Thu 14-Jul-22 00:25:48

Re: 1p Mobile Confused

[re: adslmax] [link to this post]

Thats looks odd Max. When you buy a data boost you are no longer charged 1p/MB and the charge is taken from your credit. Did you have £20 credit before you bought the data boost.
Also you seem to have used up all the 10gb quickly but it is not showing in your data usage, which it should be but showing 0p per MB, i.e at no charge.

adslmax
(eat-sleep-adslguide) Fri 15-Jul-22 16:36:03

Re: 1p Mobile Confused

[re: jaba] [link to this post]

In reply to a post by jaba:
Thats looks odd Max. When you buy a data boost you are no longer charged 1p/MB and the charge is taken from your credit. Did you have £20 credit before you bought the data boost.
Also you seem to have used up all the 10gb quickly but it is not showing in your data usage, which it should be but showing 0p per MB, i.e at no charge.

I have contact customer service they apology and now added credit of £10 as a goodwill gesture

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