In reply to a post by john2007:

I suggest you beg, borrow, or steal some other makes and models of modems and see how they fare.

Thanks, I think that may be the next option!



Sky have so far sent me 4...yes 4 netgears, but no sagem.........

They feel it is the modem.

As they try and get their equipment working well, it seems that some new problems are appearing.

I know many would love the speeds I am getting, but having seen better, it is difficult to accept second best!

As BatBoy says, what is the problem? Who says it is not achieving what it should? If the SNR margin is 7 dB then there is nothing much there to change.

Why not tell us what you think is wrong or what the problem is.

You claim the line is in good condition - how do you know? Have you crawled through the ducts to inspect you pair all the way back to the exchange?

In reply to a post by MHC:

You claim the line is in good condition - how do you know? Have you crawled through the ducts to inspect you pair all the way back to the exchange?

I shall ignore your sarcasm for the moment.

I'd suggest you re-read what I had written.

I was expecting possibly some informed comment, as it is obvious both Sky and BT thought there were problems.

It is not purely my expectations!

Since I started this thread over the last two weeks BT Openreach have pinned down an intermittent line fault causing the target SNR, set at 7db,to drop due to intermittent bursts of noise causing the line to drop and re-sync lower than it should.

Work is in hand to check for the faulty splice (or whatever) and I will let anyone interested know the outcome.

So, turn off sarcasm mode next time and you may learn something

You have just proved yourself wrong - you stated there line is in good condition and then say there is a "splice fault" which means totally the opposite.

And it was not sarcasm, it was a legitimate question. You failed to explain why you thought there is a problem.

I can point to very short lines with a lot less than 20dB of attenuation and SNRs of 6dB and nothing that can be done.

No, I said BT said the line was clean.

Try reading my original post if you can...

"After many weeks and much line checking and some new splices we now have Broadband, but despite the line being "clean" ( B.T comment) my stats are as follows:-"

BT have now said this is not the case.

Anyway, I can't waste any more time playing semantics.

I suggest you read the dictionary definition of sarcasm.

I won't rise to the bait, but I will let anyone genuinely interested know the outcome, because it may help them with a similar problem, which is the whole point of this excellent forum!

Or do you think it's all about jibes and irony??