I got one of these back when it was a Vodafone Access Gateway.

They used to state 24 + hours but when you call, they give the idea it'll happen way before this - it usually does not.

We get many calls from our customer with these devices saying they've only just connected it up, it does not work and Vodafone support have said call us as we must be blocking the traffic - we're not.

Give it a day to sit there and do it's thing. It'll just start working and you might not even notice it but if you've got that poorer signal, you'll probably notice the signal bars increase.

Matt

Setup guide suggests may take up to an hour, but too from Wed afternoon till this morning.

Now working seems very good, but oh so frustrating to setup and no suggestion in the paperwork of all the problems people are seeing, i.e. top 10 tips

Could anyone help me set this up on a netgear DGN2200?
I've opened all the ports needed, Enabled WAN IP Ping, Nat is enabled. Still no luck only got the power light on. The SS has been registered. Not sure excatly what to do next....

Just swapped my suresignal from one ADSL line to my other - got two here.

This other line has a DGN2200 running on it, and no configuration changes were needed. In the attached devices make sure the SureSignal has been given an IP address, you can use the MAC address written on the box to identify which device it is in the Attached Devices list. Some people have suggested port forwarding is needed, but I don't have any setup on that router, just UPnP enabled.

IMPORTANT: In switching it from one network to the other, the device did not re-acquire the new IP address I had to do the following:

1. Press reset counted to 10
2. Pulled out the power plug, counted to 10
3. Plugged back in power, counted to 10 and only then released the reset button.

Have you had the SMS/email back saying the SS is actually registered?

Not sure if you have tried the forum, but it may have additional ideas.

In reply to a post by MrSaffron:

Have you had the SMS/email back saying the SS is actually registered?

I never had this for either my first box during the beta phase or a second SS box added a few months ago to my mum's house.

Matt

In reply to a post by MrSaffron:

.... so hopefully no need to run up three flights of stairs to maintain signal when talking on the phone now.

Will have to find some other activity to keep fit.

Already sorted that out....

Trust me I had tried, and had looked for specific information on my phone too - but had tried all that, when I relented and phoned support

In reply to a post by NuttyMucker:

Hi, I must have been one of the few lucky ones. Signal at home is rubbish no bars downstairs and one or two upstairs so changed to Voda when got new HTC Desire.

Same here. Does your HTC Desire indicate 3G reception with the SureSignal?