Need help with Linksys WRT120N

Currently with sky, but migrating to Vivaciti, I bought a Linksys WRT120N router to use on Vivaciti, but I have an issue, when I plug in the rj45 cable for WAN, it disconnects the phone (normal phone, not voip), it should be impossible but it does it, wether plugged in or not, its rather bizzare.

Anyone had or even heard of an issue like this

I maybe out of date with my information but If memory serves me correctly, Vivaciti primarily deal with DSL. What are you plugging this router into as the WRT120N doesn't have a DSL modem built into it, so in theory you would have to have a seperate dsl modem that your plugging it into right?

its a modem router, during setup it asks what type of connection you have dsl, cable etc, and what type ppoe, dhcp, static etc, and asks for login details for your isp, and was used in UK reviews on some isp's so definitely has modem built in.

In reply to a post by Geordie_UK:

definitely has modem built in.

It doesn't - you're connecting an ethernet port to a phone line - the fact that it's RJ45 instead of RJ11 should really be a clue.

Linksys part numbers including WAG are modem routers....

jon

LoL sorry it is the rj11 cable that disconnects the phone when plugged in, (I've had quite a stressful day)

There is a seperate yellow socket for the rj11 marked internet, and 4 blue sockets for rj45 marked as ethernet.

Thing is, I can have the router with no other cables attached, plug in the rj11 and the phone goes off, so its not a power feedback, but it should never knock the phone off at all, there is nothing running on the router, unplugged, no cables, nothing transmitting, no electricity.

plug in Rj11 and phone goes off.

I promise you it's not a modem router!

Well it was sold as a modem router, asks for isp username and password, asks which type of connection as in PPoE DHCP etc, why would it have those options if it wasn't a modem router

In reply to a post by Geordie_UK:

Well it was sold as a modem router, asks for isp username and password, asks which type of connection as in PPoE DHCP etc, why would it have those options if it wasn't a modem router

Because it's a router. Some routers connect to cable modems or FTTC modems and establish a PPPOE session.

There are two different versions which look the same,

This is a WAG120N which has a built in DSL modem, the port that connects to the phone line is GREY!
http://extranet.widget.co.uk/resources/images/Linksy...

This is a picture of a WRT120N, which is what you have got which does not have a built in modem. this plugs into a seperate modem and the port is yellow.
http://www.technosid.com/wp-content/uploads/2011/05/...

You've bought the wrong version.

In reply to a post by Geordie_UK:

There is a separate yellow socket for the rj11 marked Internet, and 4 blue sockets for rj45 marked as ethernet.

The modem version would have it marked "DSL". The clue is that the yellow socket is same size/shape as the Ethernet sockets. Therefore is fit for RJ45 not RJ11.

Afraid you bought wrong router

I had this problem at a friend's house a couple of weeks ago. He'd bought an "ADSL wireless router" from eBay and failed to get it to work. The router was crammed tight into the corner of the desk so I couldn't get at the back of it and as he usually knows what he's doing, I eventually put it down to wrongly flashed firmware.
It was only when I fitted one of my spare routers that I saw he'd been sold a Netgear WNR2000. I suppose if like my mate, you're used to where the cables go, you're in a rush and the light is bad, it's easy to miss the fact that all ports are RJ45's.

It doesn't help that we all call them "Routers" regardless of their flavour.

In reply to a post by XRaySpeX:

It doesn't help that we all call them "Routers" regardless of their flavour.

Isn't that because that is what they are? One routes DSL to Ethernet the other routes Ethernet to Ethernet. They are still performing a routing function from one logical network to the other no matter what the physical connection is.