Any experts on Devolo Homeplugs want to riddle me this

I wish to connect a Devolo dLAN® 500 AV Wireless+ (01832) single plug (not from a starter kit) directly to my router. I then wish to take a Devolo dLAN® 500 AVtriple+ Starter kit (01721) & put one plug in my bedroom & one in the living room to connect to the computers in each of those rooms.

UK Devolo has said it will not work because the router must be connected to a specific plug from a starter kit. Tech support in Germany has said that it will work & that I can connect the single wireless plug to the router, & use the 2 starter kit plugs in the other rooms to connect to the computers.

Any devolo Homeplug experts on here want to take a stab at who is correct.

Devolo Single Wireless Plug
http://www.amazon.co.uk/gp/product/B00A67I5FY/ref=ox...

Devolo Starter Kit (Non Wireless)
http://www.amazon.co.uk/gp/product/B0065V32DU/ref=ox...

The reasons for the weird setup are thus. The wireless starter kit is designed upside down with the wires coming out of the top. This will not work with the plug sockets in my living & bedroom. The only socket which will take the upside down wireless plug without a problem is the one next to the router in the hallway.

P.S For all the pedants who want to interrogate & mock my desired setup & demand a schematic of my wiring & photos of each socket. Or offer 'helpful' alternatives & generally derail the thread. Please don't!!!!!!!!!
I will not enter into a debate on my plug socket positions requests for photos or 'why don't you get an electrician/builder in etc'. I'll simply ignore you.

Of course it will work

Edited by deleted (Thu 16-May-13 18:08:10)

In reply to a post by BatBoy:

Of course it will work http://www.avforums.com/forums/networking-nas/157890...

Ah Batboy, I knew you'd pay me a visit. That thread is completely unconnected to the question being asked. It is about old non wifi models that were completely interchangeable, I know, I currently own the models being discussed in it.

Yeap will work, you just need to set the security key as suggested in the avforums

In reply to a post by annie96:

In reply to a post by BatBoy:

Of course it will work

Ah Batboy, I knew you'd pay me a visit. That thread is completely unconnected to the question being asked. It is about old non wifi models that were completely interchangeable, I know, I currently own the models being discussed in it.

Fine, good luck with getting it to work

In reply to a post by MrSaffron:

Yeap will work, you just need to set the security key as suggested in the avforums

Definitely 100% guaranteed? It is going to cost me nearly 200 quid to get this setup. The UK Devolo bloke swore blind it wouldn't work, something about a wifi button. The German Devolo tech support said it would work.
And thank you by the way.

Edited by deleted (Thu 16-May-13 18:18:07)

Consider this, why would they sell the AV Wireless + in a box of one, if it did not operate with other AV 500 units?

So as long as you are using it conjunction with 500 AVplus units there should be no problems. Should even pair with the slower 200 Mbps units ("To set up a dLAN network, you need at least two dLAN devices (200 Mbps or 500 Mbps)."

Two ways to pair the 500 AV units
1. the dLAN encryption button Page 19
or
2. The dLAN Cockpit App on Page 23

http://www.devolo.co.uk/consumer/dlan-500-av-wireles...

In reply to a post by MrSaffron:

Consider this, why would they sell the AV Wireless + in a box of one, if it did not operate with other AV 500 units?

So as long as you are using it conjunction with 500 AVplus units there should be no problems. Should even pair with the slower 200 Mbps units ("To set up a dLAN network, you need at least two dLAN devices (200 Mbps or 500 Mbps)."

Two ways to pair the 500 AV units
1. the dLAN encryption button Page 19
or
2. The dLAN Cockpit App on Page 23

http://www.devolo.co.uk/consumer/dlan-500-av-wireles...

The UK Devolo bloke wasn't saying they wouldn't work together. Just that unlike my old blue 85Mbs Devolos where every plug could act as the Router plug in the 500's the router plug has to be from the starter kit in the wifi setups. I saw the cockpit thing on their website earlier it looks like an updated version of the Devolo configuration wizard we have for the old 85Mbs ones.

It's £184 worth of kit. If it doesn't work I may have to sell the cat into sex slavery.

Thanks again for your input, appreciated.

Urm Devolo home plug devices DO NOT work as a router.
The Triple is just a switch NOT A ROUTER.

Page 35 of their manual shows a situation that is NOT sold in any starter kit.
The Wireless+ is just a 500 AV with the addition of a wireless access point.

I've used various models of Devolo kit over the years so do have some idea, and have the triple+ kit sat unused behind me

In reply to a post by MrSaffron:

Urm Devolo home plug devices DO NOT work as a router.
The Triple is just a switch NOT A ROUTER.

Page 35 of their manual shows a situation that is NOT sold in any starter kit.
The Wireless+ is just a 500 AV with the addition of a wireless access point.

I've used various models of Devolo kit over the years so do have some idea, and have the triple+ kit sat unused behind me

Noooooooooo I never said it is a router! I said the 'router plug' i.e the plug that the router connects to rather than the plugs I have in the other rooms that connect to the PC's.

What don't you like about the triple+ kit?

In reference to www.devolo.com/consumer/faq-s-general-dlan-faqs.html#45:

Can I combine dLAN® products in any way I choose?

Within a product family (dLAN® 200/500 AV or dLAN® 14/85 HS), you can combine devices in a network in any way you choose. However, you cannot mix the dLAN® 200/500 AV and dLAN® 14/85 HS product families. To help keep them separate, both families are colour-coded. All blue adapters of the 14/85 series work with each other and all white adapters of the 200/500 series also work with each other. You can use blue and white adapters in one mains supply network, but the white adapters will communicate with the white adapters only, and the blue adapters will communicate with other blue adapters only.

Edited by deleted (Thu 16-May-13 19:21:59)

Who said I don't like it, just no use for it at this time.

Ok so the use of the word router is a red herring, I've flipped around AV units had used them in situations where none of them are connected directly to a router, so still not following the concern.

The two products you have listed should work together and see no reason why they would not.

I pretty much buy from Amazon (Direct) exclusively these days because of their great returns process (And the fact they have hooked me in with their Prime service )

If things don't work out you will just need to pay for the postage to return them.

In reply to a post by annie96:

The UK Devolo bloke wasn't saying they wouldn't work together. Just that unlike my old blue 85Mbs Devolos where every plug could act as the Router plug in the 500's the router plug has to be from the starter kit in the wifi setups. I saw the cockpit thing on their website earlier it looks like an updated version of the Devolo configuration wizard we have for the old 85Mbs ones.

It's £184 worth of kit. If it doesn't work I may have to sell the cat into sex slavery.

Thanks again for your input, appreciated.

You should be able to use the old 85Mbs ones with the new ones simply by connecting one to one of the new ones with an ethernet cable.

HTH

Eh?

The old ones can still be used.

Its the connecting 'one to one using ethernet cable' bit I don't get, because surely if compatible they will chat happily over the power line?

NOTE: Mixing and matching HomePlug speeds is not the way to get the best performance from them though.

They're not compatible with each other, hence the need to be connected by ethernet. But they can co-exist on the same ring mains.

annie

if you struggling to get them to work together

get a multi socket power strip, put your home plugs on there and plug the specific one into the router, now test internet connectivity by individually connecting an Ethernet cable to each homeplug, once you have successfully accomplished this then log into the control panel of the homeplug by giving your computer the relevant ip address and subnet mask and configure the wireless network, once completed remove the ip address settings from your computer and test the wireless connectivity to the internet

I have seen people give up on the 500av range due to the fact they get confused with the inability to get them working and the fact they go into standby mode after a period of inactivity, do not confuse the two !

secret is to get them functioning on a power strip then slowly move them further apart until you understand what is going on, interference from other electrical devices such not be ignored

and I agree with devolo germany in that it will work as the 500 range are the same chipsets, just some modifications for the wireless network adaptor

Edited by Stanman_24 (Sat 18-May-13 08:20:09)

In reply to a post by BatBoy:

In reply to a post by annie96:

The UK Devolo bloke wasn't saying they wouldn't work together. Just that unlike my old blue 85Mbs Devolos where every plug could act as the Router plug in the 500's the router plug has to be from the starter kit in the wifi setups. I saw the cockpit thing on their website earlier it looks like an updated version of the Devolo configuration wizard we have for the old 85Mbs ones.

It's £184 worth of kit. If it doesn't work I may have to sell the cat into sex slavery.

Thanks again for your input, appreciated.

You should be able to use the old 85Mbs ones with the new ones simply by connecting one to one of the new ones with an ethernet cable.

HTH

I am begging you please stop trolling my threads. I do not believe for one second that you believe you are helping. No where have I asked to get the 500's & 85's working together. Please ignore me. Please pretend any thread by me doesn't exist. All you do is post offtopic sidetracking irrelevant stuff that has nothing to do with what is being asked iany time you see me. I actually considered not posting this on this forum because of you. I have further questions on this subject but as you are already doing your best to confuse the issue I doubt there is any point asking in here. You are the reason I have PM's switched off. I forgave you last time you trolled me & said you were sorry. More fool me.

I'm not sure what you mean about PM's. I don't think I have ever PM'd you (unless in reply to a PM from you).

Ooo no, tell a lie - back in 2009

Re: ignore
Sent to: annie96
Sent: Sun 26-Jul-09 01:24:02

In reply to a post by annie96:

In reply to a post by BatBoy:
Not you, you're not a him, and anyway he did answer

Thank you, it is just he posted it in response to a post you made to me. So I thought him calling me a he was him being really annoyed.
Sorry thanks for letting me know.

No probs, and she's not a him either

TBH that's not the end of the world, is it.

Edited by deleted (Sat 18-May-13 10:07:24)

The wireless starter kit is designed upside down with the wires coming out of the top

Squinting at the photo on the Amazon site I can't figure out what you mean - the 13A power socket is the other way up to the plug ??

On the Single (wireless) device the RJ45 sockets are on the top of the unit** when plugged in to a normal socket. On the Triple set they are on the bottom.

The 13A socket, in both cases is the same way up as the plug.


** Bad design as it will stress the connectors (in general)

In reply to a post by Stanman_24:

annie

if you struggling to get them to work together

I haven't bought them yet.

In reply to a post by Stanman_24:

get a multi socket power strip, put your home plugs on there and plug the specific one into the router, now test internet connectivity by individually connecting an Ethernet cable to each homeplug, once you have successfully accomplished this then log into the control panel of the homeplug by giving your computer the relevant ip address and subnet mask and configure the wireless network, once completed remove the ip address settings from your computer and test the wireless connectivity to the internet

No. I'm not getting it unless I know it works. And with the 85's I'm currently using I'm only getting 11-13Mbs down (according to Devolo in Germany they should be giving me about 40Mbs (the Plusnet router itself is receiving between 30-85 down it varies). So I have a secondary concern & that is what if the 500's do the same as the 85's & give me a quarter of what they're meant too. The Devolo Germany man said that either one or more of the 85's is faulty (I've had them since 2010) or the Plusnet router could be seeing them as a 'switch'. So he said get a crossed ethernet cable to put between the Plusnet router & the homeplug instead of the normal ethernet cable. I tried that & got no internet, so that wasn't it

In reply to a post by Stanman_24:

and I agree with devolo germany in that it will work as the 500 range are the same chipsets, just some modifications for the wireless network adaptor

I'm not sure I understand. Sorry are you saying that I will have to modify something to get the wireless homeplug working?

In reply to a post by MHC:

On the Single (wireless) device the RJ45 sockets are on the top of the unit** when plugged in to a normal socket. On the Triple set they are on the bottom.

The 13A socket, in both cases is the same way up as the plug.


** Bad design as it will stress the connectors (in general)

Yep, It is only on the Devolo dLAN® 500 AV Wireless+ (01832 & 1833) that they have them upside down. According to Devolo UK it is because newer homes have plug sockets so close to the ground that the normal devolo's (wires coming out of the bottom) won't fit. He said all the other models are still wires out the bottom at present.

thanks, someone was asking me about extending their coverage. Need to find out where sockets are as it's an ancient house with few sockets.

In reply to a post by yarwell:

thanks, someone was asking me about extending their coverage. Need to find out where sockets are as it's an ancient house with few sockets.

To be clear it is the starter set as well as the single that all have wires coming out of the top.

So
Devolo dLAN® 500 AV Wireless+ (01832) Single
&
Devolo dLAN® 500 AV Wireless+ (01833) Starter Set

Both have wires coming out of the top according to Devolo

It will all work you can�t do better than Devolo for homeplug powerline adapters, watch the videos�

http://www.devolo.com/consumer/dlan-mains-supply-net...

http://www.devolo.com/consumer/dlan-cockpit-most-sim...

In reply to a post by annie96:

In reply to a post by MHC:

On the Single (wireless) device the RJ45 sockets are on the top of the unit** when plugged in to a normal socket. On the Triple set they are on the bottom.

The 13A socket, in both cases is the same way up as the plug.


** Bad design as it will stress the connectors (in general)

Yep, It is only on the Devolo dLAN® 500 AV Wireless+ (01832 & 1833) that they have them upside down. According to Devolo UK it is because newer homes have plug sockets so close to the ground that the normal devolo's (wires coming out of the bottom) won't fit. He said all the other models are still wires out the bottom at present.

That shows how good their UK support team are! New houses which must conform to building regs will have sockets between 450 and 1200 mm from floor level!

sure, thanks.

01832 is bundled into 01833 by adding a non-wireless unit 01648, the wireless end is the same.

It was the 01832 picture that made me think the 13A was upside down, as it has the RJ45s in the foreground.

Article number: 09078 doesn't pass through the 13A and maybe is only 802.11g but should be enough for an iTard on ADSL. RJ45 on the bottom.

http://www.thinkbroadband.com/hardware/reviews/8-dev...

We found we only got 20 Mbps from the old units, the switch comment almost had me on the floor laughing. Routers should have no problems linked to a switch or a simple device. Sounds like the Devolo support could do with some better training

Modify as in make sure the encryption keys match, so that the devices from the different boxes can talk to each other.

In reply to a post by MrSaffron:

http://www.thinkbroadband.com/hardware/reviews/8-dev...

We found we only got 20 Mbps from the old units, the switch comment almost had me on the floor laughing. Routers should have no problems linked to a switch or a simple device. Sounds like the Devolo support could do with some better training

Ahh that is heartening. So do you think me only getting 11-13Mbs out of my current blue 85's is not anything to worry about then? Because my other concern is will any of the 500 series give me a decent throughput. Devolo said yesterday it could be my wiring causing the 85Mps to only give me 11-13Mps. In which case upgrading to the 500's would be a waste of money.

In reply to a post by MrSaffron:

Modify as in make sure the encryption keys match, so that the devices from the different boxes can talk to each other.

Oh, via the cockpit thing? Like I do now with the Devolo Wizard thing? Oh if that is all, even I can handle that.

In reply to a post by MrSaffron:

Urm Devolo home plug devices DO NOT work as a router.
The Triple is just a switch NOT A ROUTER.

Is it a real switch which will route traffic from one port to another without it going back to the router? Or does it just effectively multiplex everything back to the router?

Believe they are a switch, given an hour or so could fiddle around and check.

http://www.thinkbroadband.com/hardware/reviews/70-de...

Scroll down to performance and you can see what I got from the AV500 units

As you can see the distance involved is a big factor, on top of the quality of the wiring. Until you try the new units you will not really know.

reasons why homeplugs really never took off as well as wireless technology was due to varying factors such as line length and wiring quality as saffron stated

the answer annie is impossible as no one is aware of the state of your wiring or implicating electrical appliances

Actually I find them better than 2.4GHz and 5GHz wireless in terms of range, just that as time goes by I am adding Ethernet cabling to reach different areas.

In reply to a post by Stanman_24:

reasons why homeplugs really never took off as well as wireless technology was due to varying factors such as line length and wiring quality as saffron stated

the answer annie is impossible as no one is aware of the state of your wiring or implicating electrical appliances

For example - I've just installed 3 of the Devolo 500AVs; #1 to my gigabit switch, #2 to a PVR (via another switch), #3 to my laptop. The intention is to better the 50Mbps average throughput I get from my 300Mbps wireless network to a wired NAS drive (as the benchmark). So far it's been disappointing - laptop to NAS is averaging only 25Mbps through the Devolos; although the Devolo Dashboard reports a 90Mbps connection. House is smallish and 30 years old, so the wiring runs should not be too long, certainly not the sort of lengths in Mr Saffron's review

I'm hoping some tinkering will improve things, but options are limited

I get average 15MB/s with my solwise 500av units

I use cat5 cable when I dont want to deal with variable problems concerning connectivity, ie my sat receiver