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Standard User deleted
(deleted) Tue 27-Aug-13 18:41:23
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Homeplugs was working on back of house


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Hi.

I have tplink adapters. They have worked ok for a few months now, but not something odd is happening. My house has 3 major sockets circuits.

Front House (Circuit A)
Back House (Circuit B)
Kitchen. (Circuit C)

My router is in the study at the front of the house (Circuit A). I have TP Link PA411's. I have 2 of them plugged in. One obviously in the study next to the router and the other at the back of the house upstairs to extend the wireless network via a 2nd router. Everything worked ok until a couple of weeks ago. If I plug them both into circuit A then all is well, but if i connect one to circuit A and one to B, it does not work. If I connect to C, it does work. I have also purchased another Tp Link AV200 to lose the additional router and this does the same.

Now it used to work ok. The house is brand new and I have tried unplugging everything in Circuit B, but it does not work.

Can anyone give me an suggestions?!

Thanks in advance for your help.
regards


Scott
Standard User iand
(fountain of knowledge) Tue 27-Aug-13 22:05:12
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Re: Homeplugs was working on back of house


[re: deleted] [link to this post]
 
reset the electrical trips on the house (main power breaker)?

IanD
Standard User deleted
(deleted) Wed 28-Aug-13 11:21:52
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Re: Homeplugs was working on back of house


[re: iand] [link to this post]
 
In reply to a post by iand:
reset the electrical trips on the house (main power breaker)?

Thanks for that.

I will try later. Why would this solve the problem? I really dont understand how the adapters work. smile


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Standard User deleted
(deleted) Wed 28-Aug-13 12:51:22
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Re: Homeplugs was working on back of house


[re: deleted] [link to this post]
 
If you've tried all the sockets on Circuit B then it would tend to suggest a fault in the circuit breaker.(filtering)

Edited by deleted (Wed 28-Aug-13 13:17:11)

Standard User iand
(fountain of knowledge) Wed 28-Aug-13 19:27:18
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Re: Homeplugs was working on back of house


[re: deleted] [link to this post]
 
something on the electrical side had gone wrong. this may be reset if you turn off the power on the main breaker. It could be you need to replace the breakers in the electricity board (well get someone else to do it).

IanD
Standard User deleted
(deleted) Wed 28-Aug-13 20:01:42
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Re: Homeplugs was working on back of house


[re: deleted] [link to this post]
 
Thanks for all the help so far. I had planned to try it tonight, but the Mrs is recording Masterchef,so will have to try another time!
Standard User deleted
(deleted) Thu 29-Aug-13 12:54:28
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Re: Homeplugs was working on back of house


[re: deleted] [link to this post]
 
tried that and it is still the same. I hit every fuse and reset the lot, with no joy.

I will check the resistance on the circuit, as stated by someone on another forum.

Thank you for your help.
Standard User MHC
(sensei) Thu 29-Aug-13 14:52:25
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Re: Homeplugs was working on back of house


[re: deleted] [link to this post]
 
Your suggestion really worries me.

How are you going to check the circuit? Do it wrong and it will be the last thing you ever do.

Turning circuits on and off, tripping breakers &c - all because your home plugs are not working. You really are being given some ridiculous and stupid advice.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User deleted
(deleted) Thu 29-Aug-13 14:55:06
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Re: Homeplugs was working on back of house *DELETED*


[re: MHC] [link to this post]
 
Post deleted by MrSaffron
Standard User deleted
(deleted) Thu 29-Aug-13 15:05:14
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Re: Homeplugs was working on back of house


[re: MHC] [link to this post]
 
In reply to a post by MHC:
You really are being given some ridiculous and stupid advice.


Ignoring the DIY "advice", and given the stated problem, what is your suggestion as to where the fault lies? Gravity, homeplugs don't work going upstairs?
Administrator MrSaffron
(staff) Thu 29-Aug-13 16:39:10
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Re: Homeplugs was working on back of house


[re: MHC] [link to this post]
 
To a great extent I must agree.

If the home plugs function over a shorter range, then it may simply be that something is interfering with their signal. The same problems that some claim make HomePlugs a pain, i.e. radiated RF also mean they can be subject to external interference.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator MrSaffron
(staff) Thu 29-Aug-13 16:43:39
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Re: Homeplugs was working on back of house *DELETED*


[re: deleted] [link to this post]
 
I've removed that description of diagnostic mains wiring testing because I was not comfortable with it being on here, given the state that I've seen people get into even when dealing with just low voltage telephone wiring.

I do not want to encourage people to go messing with their mains wiring on the back of what someone posted on our forum.

I suspect the RF environment may just have changed to the point where what was a marginal situation for the home plugs means they do not work now. They are known to not work well on longer circuit lengths and only takes a bit of noise from VDSL2 or electrically noisy kit to cause problems, in the same way that the HomePlugs can cause issues for some RF applications.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User ukhardy07
(fountain of knowledge) Thu 29-Aug-13 16:53:28
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Re: Homeplugs was working on back of house


[re: deleted] [link to this post]
 
I think the best thing to do is accept that some external interference has caused an issue.

I would sell the equipment and either 1) Run ethernet to where it's needed (this will not fail in the same way) or 2) If the speeds are not too fast on your home broadband get some wireless repeaters.
Standard User deleted
(deleted) Thu 29-Aug-13 16:59:53
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Re: Homeplugs was working on back of house *DELETED*


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
I suspect the RF environment may just have changed to the point where what was a marginal situation for the home plugs means they do not work now. They are known to not work well on longer circuit lengths and only takes a bit of noise from VDSL2 or electrically noisy kit to cause problems, in the same way that the HomePlugs can cause issues for some RF applications.


But how does one explain:-

In reply to a post by PCBasher:
If I plug them both into circuit A then all is well, but if i connect one to circuit A and one to B, it does not work. If I connect to C, it does work.


I would have thought the RF environment would be worse in the kitchen than upstairs, (with everything disconnected), and the length differences would be minimal.

I do support your removal of the potentially dangerous post.

Edited by deleted (Thu 29-Aug-13 17:02:16)

Standard User MHC
(sensei) Thu 29-Aug-13 17:02:51
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Re: Homeplugs was working on back of house *DELETED*


[re: deleted] [link to this post]
 
Mr S has taken the correct steps in removing the post. There were plenty of flaw and holes in the description and even if you had readings - you would not be able to interpret them correctly.

It problem is almost certainly with the plugs, or the local environment. Something has failed or something has changed and your mains wiring is not one of them - unless you have had some rework done.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User MHC
(sensei) Thu 29-Aug-13 17:04:48
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Re: Homeplugs was working on back of house *DELETED*


[re: deleted] [link to this post]
 
Who is to say the source of the problem is located in the house?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User TheManStan
(regular) Thu 29-Aug-13 17:09:20
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Re: Homeplugs was working on back of house


[re: deleted] [link to this post]
 
Are the homeplugs in a strip or direct into the sockets...

This needs to be always asked as most modern strips will have surge protection and will reduce your connection to zilch.

Do they work if they are both in B? Clearly you have no issues between A and C.

Thanks,

Stan
Administrator MrSaffron
(staff) Thu 29-Aug-13 17:10:31
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Re: Homeplugs was working on back of house *DELETED*


[re: MHC] [link to this post]
 
A good point, it might simply be that on circuit B the wiring length is such that it is now picking up a local radio ham signal who may have only recently moved in.

RF fault finding which is what is really needed is a lengthy process with a suitable tuned HF radio and switching on/off kit in source house and potentially neighbours for some distance.

If this is a modern townhouse there is a chance that it might be crosstalk from a neighbours HomePlugs running in the walls that adjoin this property.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Thu 29-Aug-13 18:19:52
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Re: Homeplugs was working on back of house


[re: TheManStan] [link to this post]
 
In reply to a post by TheManStan:
Do they work if they are both in B? Clearly you have no issues between A and C.


Excellent question!
Standard User deleted
(deleted) Thu 29-Aug-13 19:33:31
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Re: Homeplugs was working on back of house


[re: deleted] [link to this post]
 
Particularly being a new house, could it be that you or a near neighbour has invested in a plasma TV?
Standard User deleted
(deleted) Thu 29-Aug-13 20:11:09
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Re: Homeplugs was working on back of house *DELETED*


[re: MHC] [link to this post]
 
No problem about deleting the post. I undestand why.
I will check the wiring at the weekend and report back. I am a competent person, so should be alive next week to report back!

Neighbour has not invested in Plasma and the other house next door is completely empty. As said before the house is a new build. What i might do though, is when i test the circuit is also turn all of the other circuits off and turn them on 1 by 1, it maybe something in the house that is causing it.

If not, as a last resort, i could buy this? http://www.ebay.co.uk/itm/140999059696?ssPageName=ST...

Would this be any good instead?
Standard User TheManStan
(member) Fri 30-Aug-13 20:55:00
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Re: Homeplugs was working on back of house *DELETED*


[re: deleted] [link to this post]
 
Checking both homeplugs on B will answer a lot of questions and it is quick to do.

If they work fine then it may be possible your RCD is on it's way out.

If they don't then, as has been alluded, there is RF interference from somewhere...

New DECT phones in the house?
Standard User MHC
(sensei) Fri 30-Aug-13 21:27:17
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Re: Homeplugs was working on back of house *DELETED*


[re: TheManStan] [link to this post]
 
In reply to a post by TheManStan:
If they work fine then it may be possible your RCD is on it's way out.


And how would a failing RCD be the cause?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User TheManStan
(member) Fri 30-Aug-13 22:42:44
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Re: Homeplugs was working on back of house *DELETED*


[re: MHC] [link to this post]
 
By using amateur airy fairy electrics knowledge.

If the RCD is faulty such that the unit is unable to trip (circuitry deterioration) and if there is a earth leakage somewhere you'll have an imbalance in live and neutral. Then you'll get signal loss and no trip.

Irrespective of my wishful thoughts. Isolating the issue of does it work on B, would eliminate external RF source in the case of them working.
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