Technical Discussion
  >> Home Networking, Internet Connection Sharing, etc.


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | 3 | >> (show all)   Print Thread
Standard User sora
(member) Thu 04-Jun-15 15:00:37
Print Post

Problem with tp-link powerline adapter.


[link to this post]
 
Hello, hopefully i have poster this in the right section and sorry for it being quite a long post.

I have been having problems with slow download speeds over wifi when downloading files on my PS4. I am with sky fibre and have a download speed of 36-38mbps which i can get on any device in my house wirelessly other than my ps4 which i need it most for (only getting 8-10mbps wifi but i can get full speed through ethernet but the router and ps4 are in different rooms) so i borrowed a set of TP link av500 mini powerline adapters from a friend so i could connect my ps4 through ethernet in a different room.

It all works fine and the ps4 is downloading 3gb files in a few minutes over ethernet where as before over wifi it would take around 10 hours but i am having two problems with it.

1. when the ps4/ps3/pc is plugged into the adapter in a different room via ethernet wifi signal on every other device drops to around 2-3 mbps while the plugged in device stays at full speed. is this normal? to get the wfi speed to go back up to normal i need to unplug the cable from what ever device it is attached to.

2. like i said while the ps4 is plugged into the adapter in a different room the speed is fine and things download in minutes but if i am playing a shooter game online on the ps4 when its plugged in there seems to be some kind of lag and my bullets dont hit its target ( there is no visible lag or stutter in the game but its just like no bullets are hitting the target) even though the download and upload are fine and so is my signal to the game. where as this doesnt happen on the slower wifi speed.

Does anyone have experience with using one of these adapters and could possibly help me?

Thank you.
Standard User sora
(member) Thu 04-Jun-15 23:37:17
Print Post

Re: Problem with tp-link powerline adapter.


[re: sora] [link to this post]
 
Also i have tryed re pairing the adapters and also used a different sky router and no luck
Standard User ukhardy07
(knowledge is power) Fri 05-Jun-15 00:07:41
Print Post

Re: Problem with tp-link powerline adapter.


[re: sora] [link to this post]
 
1. when the ps4/ps3/pc is plugged into the adapter in a different room via ethernet wifi signal on every other device drops to around 2-3 mbps while the plugged in device stays at full speed. is this normal? to get the wfi speed to go back up to normal i need to unplug the cable from what ever device it is attached to.


If the device connected via ethernet and is downloading, then it will take the bandwidth away from the devices over Wireless yes.

IE you have 40Mbps speed, if the ethernet device is downloading at 40Mbps, it is using all the available speed... So yes I would expect a slowdown.

2 - 3Mbps is quite substantial though - but it depends what is being downloaded and how it is being downloaded.

2. like i said while the ps4 is plugged into the adapter in a different room the speed is fine and things download in minutes but if i am playing a shooter game online on the ps4 when its plugged in there seems to be some kind of lag and my bullets dont hit its target ( there is no visible lag or stutter in the game but its just like no bullets are hitting the target) even though the download and upload are fine and so is my signal to the game. where as this doesnt happen on the slower wifi speed.

The homeplugs may have a higher latency. Speed and latency are two different things. Virgin media can often be 150Mbps but perform worse in an online game than somebody with a 3Mbps connection due to latency. Homeplugs are probably not the best device to use for gaming.


Register (or login) on our website and you will not see this ad.

Standard User sora
(member) Fri 05-Jun-15 09:49:33
Print Post

Re: Problem with tp-link powerline adapter.


[re: ukhardy07] [link to this post]
 
In reply to a post by ukhardy07:
1. when the ps4/ps3/pc is plugged into the adapter in a different room via ethernet wifi signal on every other device drops to around 2-3 mbps while the plugged in device stays at full speed. is this normal? to get the wfi speed to go back up to normal i need to unplug the cable from what ever device it is attached to.


If the device connected via ethernet and is downloading, then it will take the bandwidth away from the devices over Wireless yes.

IE you have 40Mbps speed, if the ethernet device is downloading at 40Mbps, it is using all the available speed... So yes I would expect a slowdown.

2 - 3Mbps is quite substantial though - but it depends what is being downloaded and how it is being downloaded.

2. like i said while the ps4 is plugged into the adapter in a different room the speed is fine and things download in minutes but if i am playing a shooter game online on the ps4 when its plugged in there seems to be some kind of lag and my bullets dont hit its target ( there is no visible lag or stutter in the game but its just like no bullets are hitting the target) even though the download and upload are fine and so is my signal to the game. where as this doesnt happen on the slower wifi speed.

The homeplugs may have a higher latency. Speed and latency are two different things. Virgin media can often be 150Mbps but perform worse in an online game than somebody with a 3Mbps connection due to latency. Homeplugs are probably not the best device to use for gaming.



Thank you for the reply.

Even when there playstation isn't downloading anything but still connected with an ethernet cable the wireless on all devices drop really low.

I have had it for a few days now and the only way to get the wireless to go back to normal is to pull out the ethernet cable from the adapter and that works like 75% of the time but when it doesn't work the only think i can do is to remove all the plugs and reset the router. like now for example, it was fine until i put the plugs in and my wifi speed was fast but when i plug them all in and use ethernet about 10 mins later my wifi drops to 2mbps this time and the only way i could fix it this time was remove the plugs and reset the router.

I'm not sure why its going so slow even when the ps4 isn't downloading anything big.
Administrator MrSaffron
(staff) Fri 05-Jun-15 09:51:29
Print Post

Re: Problem with tp-link powerline adapter.


[re: sora] [link to this post]
 
Are you sure the ps4 is not uploading anything?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User sora
(member) Fri 05-Jun-15 10:26:03
Print Post

Re: Problem with tp-link powerline adapter.


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Are you sure the ps4 is not uploading anything?


Yeah it's not uploading anything.

Just used the powerline adapter utility on my computer and it says the rate is 11mbps on wifi and 160mbps wired.

Sometimes if i unplug it goes up to 150+ but most of the time it is only in double digits. is thats whats causing the slowdown and if so why has it at 11mbps in the utility?

Thanks
Administrator MrSaffron
(staff) Fri 05-Jun-15 10:40:32
Print Post

Re: Problem with tp-link powerline adapter.


[re: sora] [link to this post]
 
A little confused as to what is connecting via what but 11 Mbps sounds very like something is only using 802.11g or a lot of Wi-Fi interference present.

Games consoles over Wi-Fi is always a bad idea as you can get latency glitches and more likely to get drop outs.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User sora
(member) Fri 05-Jun-15 11:31:16
Print Post

Re: Problem with tp-link powerline adapter.


[re: MrSaffron] [link to this post]
 
thanks for the help, i am also a little confused as i have never used these adapters before but when i get home later i will try and explain a little better.

thanks.
Administrator MrSaffron
(staff) Fri 05-Jun-15 11:55:05
Print Post

Re: Problem with tp-link powerline adapter.


[re: sora] [link to this post]
 
Standard HomePlug/Powerline devices that are just really a way of carrying an Ethernet signal over the mains should not IMPACT Wi-Fi speeds. If they are then something is wrong.

of course if you have HomePlug devices that also have built in Wi-Fi it may be that this is not working very well.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User sora
(member) Fri 05-Jun-15 12:47:07
Print Post

Re: Problem with tp-link powerline adapter.


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
A little confused as to what is connecting via what but 11 Mbps sounds very like something is only using 802.11g or a lot of Wi-Fi interference present.

Games consoles over Wi-Fi is always a bad idea as you can get latency glitches and more likely to get drop outs.


OK, so when i dont have the adapters plugged in at all my speed on all wireless devices other than the ps4 which is upstairs are a constant speed and here i have provided a link of the speed.

http://www.speedtest.net/my-result/4410837528

Which is great but i need a wired connection on the ps4 for it to download fast so this is where i use the adapters so i can connect my ps4 through ethernet because it is not in the room with the router. so i connect one adapter to the router downstairs via ethernet and the other adapter is connected in a room upstairs with the ps4 connected to it via ethernet.

When the ps4 is connected via ethernet the speed on the ps4 download is great but on all my wireless devices it drops significantly even if i am not playing online on the ps4. here are some results.

http://www.speedtest.net/my-result/4410914031
http://www.speedtest.net/my-result/4410911385
http://www.speedtest.net/my-result/4410901101
http://www.speedtest.net/my-result/4410898222
http://www.speedtest.net/my-result/4410874876
http://www.speedtest.net/my-result/4410869705


on the odd occasion where the wireless speed is fine on the speed test it stays really low at around 1mbps but as soon as the speed test gets to about 80-90% done it shoots up.
http://www.speedtest.net/my-result/4410864463

I hope this helps a bit more.
Administrator MrSaffron
(staff) Fri 05-Jun-15 14:37:34
Print Post

Re: Problem with tp-link powerline adapter.


[re: sora] [link to this post]
 
Using http://www.thinkbroadband.com/speedtest.html will let others see the graph of speeds which will help understand what you are seeing

What model is your broadband router and powerline plugs?

It is rare but using a different port on the router may help

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User mikejp
(member) Fri 05-Jun-15 16:06:30
Print Post

Re: Problem with tp-link powerline adapter.


[re: sora] [link to this post]
 
Sora - as ukhardy says, I suspect the problem lies with your broadband bandwidth and not the Homeplugs.

To check, try and borrow a long-enough Cat5 cable to reach to where the HP is and see what happens to wifi speeds whe you connect that.
Standard User sora
(member) Fri 05-Jun-15 16:16:09
Print Post

Re: Problem with tp-link powerline adapter.


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Using http://www.thinkbroadband.com/speedtest.html will let others see the graph of speeds which will help understand what you are seeing

What model is your broadband router and powerline plugs?

It is rare but using a different port on the router may help



my router is the newest one from sky and the model number is SR102.
My powerlinee is tp-link av500 and the model is pa4030kut.

i have tested my speed on this site and it comes up fine and says im getting 30+mbps but on speedtest.net its still saying its really slow and when trying to download something it is also slow. i tried to download a 50mb test file which should take around 14 seconds but its taking 7 minutes.

i have also tried different routers of the same model and its the same.

thanks
Standard User BatBoy
(sensei) Fri 05-Jun-15 16:19:38
Print Post

Re: Problem with tp-link powerline adapter.


[re: sora] [link to this post]
 
In reply to a post by sora:
i have tested my speed on this site and it comes up fine and says im getting 30+mbps but on speedtest.net its still saying its really slow
Can you post the results of the speedtest on this site as mentioned before please?
Standard User sora
(member) Fri 05-Jun-15 17:35:08
Print Post

Re: Problem with tp-link powerline adapter.


[re: BatBoy] [link to this post]
 
http://www.thinkbroadband.com/speedtest/button/14335...
Administrator MrSaffron
(staff) Fri 05-Jun-15 17:48:45
Print Post

Re: Problem with tp-link powerline adapter.


[re: sora] [link to this post]
 
That looks reasonable and no sign of a major problem

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User sora
(member) Fri 05-Jun-15 17:52:35
Print Post

Re: Problem with tp-link powerline adapter.


[re: MrSaffron] [link to this post]
 
Thats what i thought but if i try it on another speed test website it drops to under 5 and downloads are taking forever even though it says it fine on the think broadband website.
Standard User sora
(member) Fri 05-Jun-15 20:32:38
Print Post

Re: Problem with tp-link powerline adapter.


[re: sora] [link to this post]
 
Here is another two when it actually showed a drop on this websites speed test. It's like this and lower more often than not on other speed tests.
http://www.thinkbroadband.com/speedtest/button/14335...
http://www.thinkbroadband.com/speedtest/button/14335...
Administrator MrSaffron
(staff) Sat 06-Jun-15 00:31:42
Print Post

Re: Problem with tp-link powerline adapter.


[re: sora] [link to this post]
 
Which look like something else is using the connection or there is something else going on like a faulty switch/cable

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User ukhardy07
(knowledge is power) Sat 06-Jun-15 00:48:15
Print Post

Re: Problem with tp-link powerline adapter.


[re: sora] [link to this post]
 
In reply to a post by sora:
Thats what i thought but if i try it on another speed test website it drops to under 5 and downloads are taking forever even though it says it fine on the think broadband website.

Can you take the ps4 to the router, connect direct with ethernet cable and not homeplugs. Turn it on as you do when it slows things down... Is it still slowing down the WiFi?

Edited by ukhardy07 (Sat 06-Jun-15 00:49:16)

Standard User sora
(member) Mon 08-Jun-15 13:47:03
Print Post

Re: Problem with tp-link powerline adapter.


[re: ukhardy07] [link to this post]
 
In reply to a post by ukhardy07:
In reply to a post by sora:
Thats what i thought but if i try it on another speed test website it drops to under 5 and downloads are taking forever even though it says it fine on the think broadband website.

Can you take the ps4 to the router, connect direct with ethernet cable and not homeplugs. Turn it on as you do when it slows things down... Is it still slowing down the WiFi?



Sorry, i was only able to do this today.

It does slow down other devices but not as slow as using the homeplugs. it drops to around 7-15 after doing a few tests on speedtest.net. still all fine on this websites speed test.
Standard User sora
(member) Mon 08-Jun-15 21:57:59
Print Post

Re: Problem with tp-link powerline adapter.


[re: sora] [link to this post]
 
In reply to a post by sora:
In reply to a post by ukhardy07:
In reply to a post by sora:
Thats what i thought but if i try it on another speed test website it drops to under 5 and downloads are taking forever even though it says it fine on the think broadband website.

Can you take the ps4 to the router, connect direct with ethernet cable and not homeplugs. Turn it on as you do when it slows things down... Is it still slowing down the WiFi?



Sorry, i was only able to do this today.

It does slow down other devices but not as slow as using the homeplugs. it drops to around 7-15 after doing a few tests on speedtest.net. still all fine on this websites speed test.



Does that look ok?
What should i be getting on other devices on wireless if the playstation is playing online through wired and also when its on wireless?
Administrator MrSaffron
(staff) Mon 08-Jun-15 22:17:43
Print Post

Re: Problem with tp-link powerline adapter.


[re: sora] [link to this post]
 
If the console is doing anything then bets are off unless you know how much data it is using

Consoles if not playing or streaming should be using pretty much nothing

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User sora
(member) Thu 11-Jun-15 19:33:49
Print Post

Re: Problem with tp-link powerline adapter.


[re: sora] [link to this post]
 
OK so i removed the homeplugs on tuesday because i couldnt get no joy and ever since my wifi speed has dropped to the same low speeds as when i first used the homeplugs. wired t the router i am getting 38mbps and wireless on all devices with full signal i am getting mostly around 1-3mbps but sometimes it might go up to 10mbps and on the very odd occasion i get the real speed but that has hardly ever happened in the last few days.

So it looks like its a problem with the actual router or internet.

Sky sent an open reach guy out today and he confirmed that he was getting 40mbps download on his equipment and he got me to connect wired with my laptop and it was fine.

He then done a speed test wirelessly on his phone and he was getting between 3mbps - 7mbps.

I'm not sure what it could be but according to sky broadband i should never be using wifi anyway because it's supposed to be be that low on wifi.
Pages in this thread: 1 | 2 | 3 | >> (show all)   Print Thread

Jump to