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Standard User TBUser2012
(newbie) Fri 26-Jun-20 01:40:09
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Newbuild Wiring


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I've just purchased a newbuild flat (haven't yet completed) which has ethernet sockets seemingly built-in, situated right next to TV/Radio/SAT wallplates (they're definitely RJ45, telephone sockets are located elsewhere). This setup is present in the living room as well as the master bedroom.

How are these ethernet sockets wired and how do I make use of them? There's an active Hyperoptic socket in the storage cupboard (the property is also eligible for BT Full Fibre), but I prefer wired connections for my computers for speed/stability/security, and I don't like the prospect of running cables under doors and across the floor.

Unfortunately the sales representative didn't know anything about this. Is there a standard method of wiring newbuilds that facilitates wired connections from storage/utility cupboards?
Standard User Zarjaz
(eat-sleep-adslguide) Fri 26-Jun-20 06:14:22
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Re: Newbuild Wiring


[re: TBUser2012] [link to this post]
 
The ethernet cables should be going back to a central point. Probably the storage cupboard you mention ... if not obvious in there, are there maybe blanking plates on the wall hiding coiled up ethernet cables ?

Standard User DanielCoffey67
(member) Fri 26-Jun-20 07:16:08
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Re: Newbuild Wiring


[re: TBUser2012] [link to this post]
 
When our home was built for us, all the ethernet points terminated in a cupboard in a big bunch and it was up to us to purchase an ethernet switch.

I know you are likely to be FTTP but for FTTC customers, the main router plugged into the switch and all other wired devices went into it too rather than the (usually 4) sockets on the back of the router. I would assume that your FTTP box will have a similar LAN socket.

I initially started with a dumb (unmanaged) 16-port switch by Netgear (they come in 4,8,16 and 32-port versions) but recently have changed it for one which also supplies PoE (power over ethernet) since I have an outdoor 4G router which needs a power supply. Although PoE is often optional and can be supplied to a single device by a PoE Injector it is often tidier to make it part of the switch.


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Standard User NJSS
(member) Fri 26-Jun-20 08:16:50
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Re: Newbuild Wiring


[re: TBUser2012] [link to this post]
 
If you can't get a decent answer get your solicitor to raise the issue with the developer's solicitors well before completion.

The information should be "on-file" but getting it may be difficult unless you really press.

NJSS

Standard User Woolwich
(committed) Fri 26-Jun-20 10:19:18
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Re: Newbuild Wiring


[re: TBUser2012] [link to this post]
 
In reply to a post by TBUser2012:
Unfortunately the sales representative didn't know anything about this.


Find the Site Manager and ask them. Or find the electrician and ask.

If this is a new-build you should be provided with a manual for the house which should include plans. Also, the sales office should have a copy of the drawings including the electrical layout. Go see that.

If the sales person really doesn't know (I find that difficult to understand!) maybe this was an addition provided for a previous buyer who pulled out? Either way there are plans showing all the cables and where they run. Otherwise the electrician wouldn't know what to do!
Standard User TBUser2012
(newbie) Fri 26-Jun-20 10:49:17
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Re: Newbuild Wiring


[re: Woolwich] [link to this post]
 
In reply to a post by Woolwich:
In reply to a post by TBUser2012:
Unfortunately the sales representative didn't know anything about this.

Find the Site Manager and ask them. Or find the electrician and ask.

If this is a new-build you should be provided with a manual for the house which should include plans. Also, the sales office should have a copy of the drawings including the electrical layout. Go see that.

If the sales person really doesn't know (I find that difficult to understand!) maybe this was an addition provided for a previous buyer who pulled out? Either way there are plans showing all the cables and where they run. Otherwise the electrician wouldn't know what to do!

I know Hyperoptic was built-in as standard for the development, and I'll be provided with a full property information manual upon completion, but I thought perhaps I could figure out a setup in the interim. I did manage to take a couple of pictures if that helps.

The brochure/specification just states that the living room and master bedroom are wired to receive digital television, Sky+ HD and Virgin, which based on my understanding are oddly specific services to list when I all see are standard sockets.

The sales representative was more traditional in terms of property features and less technically inclined, which seems to be the norm. I previously rented a newbuild property that also seemingly had pre-wired ethernet, and when I had Sky services installed, the Openreach engineer said none of the sockets were actually live/working because of something in the storage cupboard not being connected (where the master socket was), and neither the managing agent nor the landlord nor the developer cared to figure it out and fix it because the vast majority of people are satisfied with WiFi. There seems to be a trend of placing master sockets in out-of-sight storage/utility areas for newbuilds.

Edited by TBUser2012 (Fri 26-Jun-20 11:00:00)

Standard User Woolwich
(committed) Fri 26-Jun-20 10:56:57
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Re: Newbuild Wiring


[re: TBUser2012] [link to this post]
 
In reply to a post by TBUser2012:
The sales representative was more traditional in terms of property features and less technically inclined, which seems to be the norm.


I've met them!

I bought a property off-plan and the developer has a number of 'optional' extras to offer. That included kitchen upgrades, extra sockets, radiators moved, whatever you liked other than the walls moved! So the sales office had a full set of plans inside and out so I could see where everything would be and if I wanted - for a fee - to move a socket.

Maybe your property is beyond that but the office will still have a plan. My plan would be to see that plan!
Standard User TBUser2012
(newbie) Fri 26-Jun-20 11:04:41
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Re: Newbuild Wiring


[re: Woolwich] [link to this post]
 
In reply to a post by Woolwich:
In reply to a post by TBUser2012:
The sales representative was more traditional in terms of property features and less technically inclined, which seems to be the norm.

I bought a property off-plan and the developer has a number of 'optional' extras to offer. That included kitchen upgrades, extra sockets, radiators moved, whatever you liked other than the walls moved! So the sales office had a full set of plans inside and out so I could see where everything would be and if I wanted - for a fee - to move a socket.

Maybe your property is beyond that but the office will still have a plan. My plan would be to see that plan!

The development was completed last year and I'm one of the last buyers, due to move in within the next couple of weeks. The sales office was closed even before the lockdown.

I would have definitely paid to move/add sockets. Instead I now have three (!) telephone sockets where I would much prefer ethernet.

Edited by TBUser2012 (Fri 26-Jun-20 11:07:03)

Standard User Woolwich
(committed) Fri 26-Jun-20 11:10:50
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Re: Newbuild Wiring


[re: TBUser2012] [link to this post]
 
In reply to a post by TBUser2012:
The development was completed last year and I'm one of the last buyers, due to move in within the next couple of weeks. The sales office was closed even before the lockdown.

I would have definitely paid to move/add sockets. Instead I now three (!) telephone sockets where I would much prefer ethernet.


That makes me even more likely to think someone else ordered them and pulled out.

What's nice about new builds is they're mostly plasterboard and its dramatic but easy to cut into, run cable and seal up again. I had some electrical work done that required the ceiling opened up (a 20 cms hole every meter, about 7 or 8) and once patched up and refinished you wouldn't know.
Standard User TBUser2012
(newbie) Fri 26-Jun-20 11:30:56
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Re: Newbuild Wiring


[re: Woolwich] [link to this post]
 
In reply to a post by Woolwich:
In reply to a post by TBUser2012:
The development was completed last year and I'm one of the last buyers, due to move in within the next couple of weeks. The sales office was closed even before the lockdown.

I would have definitely paid to move/add sockets. Instead I now three (!) telephone sockets where I would much prefer ethernet.

That makes me even more likely to think someone else ordered them and pulled out.

What's nice about new builds is they're mostly plasterboard and its dramatic but easy to cut into, run cable and seal up again. I had some electrical work done that required the ceiling opened up (a 20 cms hole every meter, about 7 or 8) and once patched up and refinished you wouldn't know.

Someone did pull out, but the standard brochure/specification states that the living room and master bedroom are wired to receive digital television, Sky+ HD and Virgin. It obviously doesn't specify how exactly that works.

I'll definitely think about rewiring in the future, instead of just running long cables through trunking.
Standard User Nick_W789
(newbie) Fri 26-Jun-20 12:43:39
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Re: Newbuild Wiring


[re: DanielCoffey67] [link to this post]
 
You may find that there is somewhere central where all those ethernet cables emerge, including one from the fibre termination or hyperoptic socket. Openreach make the point in their developer guide that whilst the usual location for the ONT is in a cupboard and/or under the stairs, putting the router with inbuilt WiFi access point there will give poor coverage. So they suggest ethernet from ONT to router in a central location, then from the router to anything cabled.
Standard User dect
(fountain of knowledge) Fri 26-Jun-20 13:06:31
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Re: Newbuild Wiring


[re: TBUser2012] [link to this post]
 
In reply to a post by TBUser2012:
the standard brochure/specification states that the living room and master bedroom are wired to receive digital television, Sky+ HD and Virgin. It obviously doesn't specify how exactly that works.
Be mindful that those triplex\quadplex sockets (SAT,TV and Radio) will go back to an amp and its highly likely they won't be compatible with Sky Q as Sky+ HD and Sky Q LNB's are not forward and backward compatible.

Edited by dect (Fri 26-Jun-20 13:33:40)

Standard User eded2000
(regular) Fri 26-Jun-20 13:36:34
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Re: Newbuild Wiring


[re: Woolwich] [link to this post]
 
It could be worth looking at the cable type that has been used for those phone extensions. I've seen cat5 used for phone extension wiring, which just need the faceplates changing/rewiring and RJ45 connectors adding on the other ends where the cables go back to the master. That may mean there are more options there than you think. If they haven't used cat5 though, that won't help! Just a thought
Standard User Woolwich
(committed) Fri 26-Jun-20 13:42:11
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Re: Newbuild Wiring


[re: eded2000] [link to this post]
 
In reply to a post by eded2000:
I've seen cat5 used for phone extension wiring, which just need the faceplates changing/rewiring and RJ45 connectors adding on the other ends where the cables go back to the master.


Exactly what happened to me. I asked the developer to run some Ethernet cables to various rooms. They did that and left phone sockets on the wall. I just swooped those for proper ethernet sockets.
Standard User dect
(fountain of knowledge) Fri 26-Jun-20 14:28:31
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Re: Newbuild Wiring


[re: TBUser2012] [link to this post]
 
In reply to a post by TBUser2012:
pictures
Would be good to know whats behind those 2 blanking plates.
Standard User MHC
(sensei) Fri 26-Jun-20 14:35:29
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Re: Newbuild Wiring


[re: Woolwich] [link to this post]
 
or as builders and some electricians do, use alarm cable for phone and data - because it is much cheaper and there are 8 wires.

And given the close proximity of the 13A sockets - wait until someone tries to use the upper left, does not inspire confidence. That who set-up is a mess and I would love to see the birds nest behind.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit

Edited by MHC (Fri 26-Jun-20 14:41:50)

Standard User Zarjaz
(eat-sleep-adslguide) Fri 26-Jun-20 16:52:11
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Re: Newbuild Wiring


[re: dect] [link to this post]
 
In reply to a post by dect:
In reply to a post by TBUser2012:
pictures
Would be good to know whats behind those 2 blanking plates.


Yep.

ISP Representative Hyperoptic_CS
(isp) Sat 27-Jun-20 11:19:18
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Re: Newbuild Wiring


[re: TBUser2012] [link to this post]
 
Good morning! When it comes to the New-Build developments and the setups, here's what we can advise you on.

We'd like to confirm something. Do you have a patch panel (with different sockets/ports) and ethernet (LAN) ports connected to it around the flat that could transmit the signal? If that is the case, you can plug the WAN/ethernet cable into the Hyperoptic socket and instead of plugging the other end into the router, you can plug it into one of the ports on the patch panel. Which port on the patch panel you'll choose will be up to you, depending on where the broadband signal from it would be transferred to. For example, Port 1 can be connected to the LAN port in the living room. To have a better signal you can relocate the router from the cupboard and then connect it to that living room port. This is just an example of how you could go about this.

Please note that we weren't the ones installing the internal wiring and that you may need to speak to your concierge/building management about the connection of the patch panel to the ports around the flat.

We hope this information helps. If you have more questions, feel free to send us a private message and we'll gladly advise further.

We wish you a pleasant rest of the day and stay safe!

Customer Support
www.hyperoptic.com

Prefer to talk to the team? Call Customer Support on 0333 332 1111 or email to [email protected]
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
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