VM Latency Issue

So I switch from VM200M to 1G recently. Download speed is a huge leap. But the latency issue is driving me crazy.
Any idea? Or maybe I should only use the internet during the morning. "Morning" I mean 2 AM to 6 AM
My Broadband Ping

C'est la vie unfortunately if your local VM franchise area has over-subscription on the network.

ah, that's unfortunate. Then I don't see a way to improve that from my end then. Do you reckon I should contact VM for compensation or a solution :/

I doubt very much they give an SLA on latency - if they did then loads of people would be getting compensation from them.

RIP my online game experiences. Thanks for the help tho

Unfortunately there are fairly regular posts here about latency on Virgin and some people that move from Virgin back to a much "slower" FTTC because of the latency. You can try talking to Virgin but my guess is little will happen (unless they already plan to change something in your area).

I'm hugely lucky I've never had a issue with over subscribing

Edited by BuckleZ (Wed 24-Feb-21 16:50:21)

Post deleted by jchamier

VM's problem stem from the fact the cable networks were built by around 25 different companies, to different technical standards. So these effects are regional. Its why it is important to put your approx location on any post/complaint about VM.

I'm on the Surrey/Hants area (I think on the Guildford head end) and whilst I'm not a gamer, the BQM isn't as clean as an Openreach user, I don't get issues. (Live BQM link in sig).

Post deleted by steve195527