Technical Discussion
  >> Home Networking, Internet Connection Sharing, etc.


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Standard User Spicemuseum
(newbie) Fri 02-Feb-24 10:51:55
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No internet from PC with static IP BT/EE Smart Hub SH20A


[link to this post]
 
My PC has a static IP assigned since it acts as a server on my home network.
This arrangement working satisfactorily for past decade with multiple routers and ISPs.

Recently changed to BT/EE.

With new Smart Hub it an be accessed from other devices on my internal network (all good so far), but it cannot access external web addresses from its web browser.

Confirmed on same subnet, tried static IP addresses both within and outside DHCP range.

Any guidance appreciated.
Standard User Michael_Chare
(knowledge is power) Fri 02-Feb-24 11:21:30
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Re: No internet from PC with static IP BT/EE Smart Hub SH20A


[re: Spicemuseum] [link to this post]
 
Are the DNS server and default gateway settings on your PC correct?

Michael Chare
Standard User jpm
(fountain of knowledge) Fri 02-Feb-24 11:24:44
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Re: No internet from PC with static IP BT/EE Smart Hub SH20A


[re: Spicemuseum] [link to this post]
 
The BT hubs use .254 as the gateway, have you updated the settings?


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Standard User Spicemuseum
(newbie) Fri 02-Feb-24 11:36:49
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Re: No internet from PC with static IP BT/EE Smart Hub SH20A


[re: Michael_Chare] [link to this post]
 
Michael, JPM,

You're both right about the gateway address (thank you, good tip), so I've updated that.

...still not resolving web addresses.

Regarding DNS, I'm using an open DNS server @ 208.67.222.222
Might that be an issue?

EDIT
All resolved. After fiddling about with the router earlier I'd left it with a DCHP range which included the server, updated that as well and it's working. DNS not relevant and not an issue.

To be clear; the substantive issue I was having was owing to the incorrect gateway address, as you both correctly diagnosed.

Edited by Spicemuseum (Fri 02-Feb-24 11:45:08)

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