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Standard User Seansmit17
(eat-sleep-adslguide) Sat 03-Aug-24 01:43:51
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Network connection dropping to 1gbps


[link to this post]
 
Sometime in the past month, The connection to my 2.5gb switch keeps getting stuck at 1gbps.

I have to go and unplug the network cable from the switch or my PC and plug it back in again to get a 2.5gb link back. Sometimes it takes multiple tries.

I have no idea why this is happening. I have tried updating the NIC drivers in Windows as it was using a old M$ driver from the dark ages.

I have tried setting the NIC to use 2.5Gb full duplex but that's not got it either. Just disabling the NIC in windows and enabling it again does not work. I have to physicly remove the cable.

Once it is back to a 2.5gb link the connection seems perfectly stable.

Any ideas what the issue might be?

The other devices connected to my switch all stay at 2.5gb.. but then again they dont get turned off at the end of my day, My PC does.

Connection Speed: DL: 2Gpbs UL: 1Gpbs
Speed test: DL 2Gbps UL: 945Mbps
Yayzi
https://www.speedtest.net/result/16366643752
Standard User DFScale
(member) Sat 03-Aug-24 09:01:07
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Re: Network connection dropping to 1gbps


[re: Seansmit17] [link to this post]
 
Looks to me like the behaviour I would expect if your cable arrangement was a bit marginal for 2.5Gb/s, although that might not be the cause.
Standard User prlzx
(experienced) Sat 03-Aug-24 11:26:27
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Re: Network connection dropping to 1gbps


[re: Seansmit17] [link to this post]
 
You've probably tried this but here's a couple of elimination steps.

Step 1 is to swap the cable with another device but keep using the same switch port for this PC.
Then wait and see if the problem stays with the PC or now affects the device with that cable.

Step 2 step is to swap the switch port used by the PC with another device.
Then wait see whether the problem stays on the same switch port and affects another device, or remains with the PC.

If the problem remains with the PC then it is not the cable nor port, and It's possible that the NIC/driver does not properly handle the sleep / wake up cycles. After a reboot of the PC does it always come up at 2.5G without exception?



prlzx on Zen: FTTC (VDSL) at ~40Mbps / 10Mbps
with IP4/6 (no v6? - not true Internet)


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Standard User JonRennie
(knowledge is power) Sat 03-Aug-24 11:34:01
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Re: Network connection dropping to 1gbps


[re: Seansmit17] [link to this post]
 
Rule 2 of comms applies : it's always the cable

wink Comms is hard wink
Standard User Seansmit17
(eat-sleep-adslguide) Sat 03-Aug-24 13:44:55
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Re: Network connection dropping to 1gbps


[re: prlzx] [link to this post]
 
In reply to a post by prlzx:
After a reboot of the PC does it always come up at 2.5G without exception?


No, It will not come back with a reboot or when the PC has been off. I HAVE to re-plug the cable every time.

I cant swap the cable right now as the rest of the cables I use are only short ones and the one to my PC is 3 meters long.

Cables are not expensive so come payday I think Ill just have to grab a new CAT6e

Connection Speed: DL: 2Gpbs UL: 1Gpbs
Speed test: DL 2Gbps UL: 945Mbps
Yayzi
https://www.speedtest.net/result/16366643752
Standard User Adduxi
(member) Sat 03-Aug-24 15:31:41
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Re: Network connection dropping to 1gbps


[re: Seansmit17] [link to this post]
 
Has something enabled EEE on the switch? This was a big issue on the VM Hub 5 and dropped it's 2.5Gb port to 1Gb. The solution was to switch off EEE on the managed switch.
Standard User candlerb
(knowledge is power) Sun 04-Aug-24 11:23:43
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Re: Network connection dropping to 1gbps


[re: Seansmit17] [link to this post]
 
Cat 6E isn't a thing. Cat 5e, Cat 6 or Cat 6A are all fine for 2.5G
Standard User PCJM40
(committed) Sun 04-Aug-24 11:39:05
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Re: Network connection dropping to 1gbps


[re: Seansmit17] [link to this post]
 
Out of interest does it matter what end of the cable you re-plug to get it back to 2.5G?
Standard User Seansmit17
(eat-sleep-adslguide) Sun 04-Aug-24 23:39:07
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Re: Network connection dropping to 1gbps


[re: candlerb] [link to this post]
 
Thats true, The cable says it is tho laugh

Connection Speed: DL: 2Gpbs UL: 1Gpbs
Speed test: DL 2Gbps UL: 945Mbps
Yayzi
https://www.speedtest.net/result/16366643752
Standard User Seansmit17
(eat-sleep-adslguide) Sun 04-Aug-24 23:40:40
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Re: Network connection dropping to 1gbps


[re: PCJM40] [link to this post]
 
Yes.

I have to unplug it from the switch and connect it to another port and it will go back to 2.5gb

If i then plug it back into the port it was in at 1gb it will now be 2.5gb.

If I unplug it from the PC end it makes no difference.

Connection Speed: DL: 2Gpbs UL: 1Gpbs
Speed test: DL 2Gbps UL: 945Mbps
Yayzi
https://www.speedtest.net/result/16366643752
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