Technical Discussion
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Standard User bobrey
(regular) Thu 12-Mar-26 09:32:48
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Port Forwading on BT Smart Hub 2


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I am having issues trying to set a port forwarding rule for my Plex Media Server on a NAS connected to BT SH2. When I open management page for router it shows a port forwading rule already set for my NAS ( WD Home Cloud) . This showing as 'greyed' out boxes set to use ports other than 32400 recommended by Plex. I am unable to delete or alter these settings and have tried factory rest on BT hub all without success. Any suggestions how to change these old settings welcome.
Standard User ian72
(eat-sleep-adslguide) Thu 12-Mar-26 11:05:11
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Re: Port Forwading on BT Smart Hub 2


[re: bobrey] [link to this post]
 
I am wondering if you have UPNP turned on and it has automatically created a rule?
Standard User bobrey
(regular) Thu 12-Mar-26 12:25:27
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Re: Port Forwading on BT Smart Hub 2


[re: ian72] [link to this post]
 
I do have uPNP enabled . This is a requested setting by NAS supplier but even after turning off I still cannot delete the Port Forwarding rule I need to change.


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Standard User bobrey
(regular) Fri 13-Mar-26 08:40:42
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Re: Port Forwading on BT Smart Hub 2


[re: ian72] [link to this post]
 
Thanks I persevered and your suggestion was indeed correct. Many thanks problem now solved.
Standard User ian72
(eat-sleep-adslguide) Fri 13-Mar-26 11:44:17
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Re: Port Forwading on BT Smart Hub 2


[re: bobrey] [link to this post]
 
Great news.
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