General Discussion
  >> Other Broadband Technologies


Register (or login) on our website and you will not see this ad.


These posts have been archived and can no longer be replied to or modified.
  Print Thread
Standard User Brunel
(experienced) Sun 10-Jan-10 16:57:31
Print Post

Reporting damaged Virgin street cabinet.


[link to this post]
 
A street cab. on the footpath outside my residence, has been severely damaged.

It looks as if it might fall over if disturbed.

With whom do I report it?

I know Virgin are responsible but I can't find the correct 'phone No. or department.

Any ideas???
Standard User deleted
(deleted) Sun 10-Jan-10 17:10:20
Print Post

Re: Reporting damaged Virgin street cabinet.


[re: Brunel] [link to this post]
 
Customer Services - they have a number to report maintenance issues to.

If you don't have any luck with that, you could try and find the number for your local VM office - if they have one.

Matt
Standard User deleted
(deleted) Sun 10-Jan-10 17:15:41
Print Post

Re: Reporting damaged Virgin street cabinet.


[re: deleted] [link to this post]
 
http://www.virginmedia.com/customers/contact/custome...
Call 150 from your Virgin Media Phone. It's absolutely free.
Or call 0845 454 1111 from any other phone line.
Or use the web form http://allyours.virginmedia.com/forms/cabinet.html

Edited by deleted (Sun 10-Jan-10 17:16:50)


Register (or login) on our website and you will not see this ad.

Standard User Brunel
(experienced) Sun 10-Jan-10 18:40:07
Print Post

Re: Reporting damaged Virgin street cabinet.


[re: deleted] [link to this post]
 
Thanks for the info.

If I call any of the service numbers, the auto answer asks for my Virgin 'phone No. to proceed.

The link from Rogan looks promising.

Believe it or not, there is a large Virgin Cable maint. depot not far away, very close to my BT exchange.
Standard User Brunel
(experienced) Mon 11-Jan-10 14:33:26
Print Post

Re: Reporting damaged Virgin street cabinet.


[re: Brunel] [link to this post]
 
I contacted Virgin via the webform.

Their contractors called this morning and placed barriers around the damaged cab.

http://www.flickr.com/photos/ikbrunels/4265078881/

http://www.flickr.com/photos/ikbrunels/4265477957/
Standard User Brunel
(experienced) Tue 12-Jan-10 17:02:33
Print Post

Re: Reporting damaged Virgin street cabinet.


[re: Brunel] [link to this post]
 
All completed, new cabinet installed today.

"Job done"
  Print Thread

Jump to