Forum Index | Search | Register (New User) | Login (Existing User) | Who's Online | FAQ | Main Site

User comments on ISPs
  >> Other Providers (without dedicated forums) Previous thread View all threads Next thread


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | 3 | (show all)   Print Thread
Standard User deleted
(deleted) Mon 22-Feb-10 18:41:02
Print Post

ADSL24 Murphx - peak and off-peak seperation


[link to this post] 		 
Hi,

Has anyone's ADSL24 Murphx account started breaking down off-peak vs peak? Their customer services appear to think my usage is all inclusive, when clearly in the session logs the majority of it is off-peak!

Apparently they're getting a fix in according to their forums, but there's nothing been communicated, which is making tracking usage a little tricky.

Thanks

Edited by deleted (Mon 22-Feb-10 18:41:26)
Standard User deleted
(deleted) Tue 23-Feb-10 00:23:54
Print Post

Re: ADSL24 Murphx - peak and off-peak seperation


[re: deleted] [link to this post] 		 
Why not post in the thread on their forums and ask for an update or send a ticket? James has said that people won't get charged for going over the peak usage (as long as it's not overly excessive)
Standard User deleted
(deleted) Tue 23-Feb-10 01:56:11
Print Post

Re: ADSL24 Murphx - peak and off-peak seperation


[re: deleted] [link to this post] 		 
Good luick with the ticket. I sent one on Thursday and still no reply.


Register (or login) on our website and you will not see this ad.

Standard User deleted
(deleted) Tue 23-Feb-10 12:38:08
Print Post

Re: ADSL24 Murphx - peak and off-peak seperation


[re: deleted] [link to this post] 		 
Tried registering, but cannot post hence posted here. Where did you see the comment about not being charged for slight overusage of peak? Thanks
Standard User deleted
(deleted) Tue 23-Feb-10 14:38:25
Print Post

Re: ADSL24 Murphx - peak and off-peak seperation


[re: deleted] [link to this post] 		 
Same here I can't register on the forum either, tried since last week with no joy. I can sign in but can't post which is a bit of a pain if you need an help
Standard User deleted
(deleted) Tue 23-Feb-10 15:16:21
Print Post

Re: ADSL24 Murphx - peak and off-peak seperation


[re: deleted] [link to this post] 		 
The usage thing has been fixed now and usage reset (including mine and several others who have reported on the adsl24 forums)

new registrations are moderated, i had the same problem when i signed up, perhaps send him a pm on this forum or post in the adsl24 threads in enta forum
Standard User deleted
(deleted) Tue 23-Feb-10 16:35:12
Print Post

Re: ADSL24 Murphx - peak and off-peak seperation


[re: deleted] [link to this post] 		 
They certainly have, so all is sorted. Nice gesture that, just gotta hope they can sustain a reasonable quality of service now.
Standard User deleted
(deleted) Tue 23-Feb-10 22:23:04
Print Post

Re: ADSL24 Murphx - peak and off-peak seperation


[re: deleted] [link to this post] 		 
Thanks for that I'll give it a go
Standard User deleted
(deleted) Wed 24-Feb-10 17:39:06
Print Post

Re: ADSL24 Murphx - peak and off-peak seperation


[re: deleted] [link to this post] 		 
Not actually fixed! I'll drop them a ticket.
Standard User deleted
(deleted) Thu 25-Feb-10 10:19:07
Print Post

Re: ADSL24 Murphx - peak and off-peak seperation


[re: deleted] [link to this post] 		 
No not fixed for me either still no separation
Pages in this thread: 1 | 2 | 3 | (show all)   Print Thread

Previous thread View all threads Next thread
Jump to