Vivaciti: LLU Unlimited ?

LLU unlimited is an upto 24mb service with up to 1.2mb upload. This service is fully unlimited with no traffic management or traffic shaping, ideal for people who want a no thrills no fuss service away from BT profiling.

http://www.vivaciti.net/product/1/home-internet/25/l...

Sounds suspicious to me for the price

Anyone got experience with this package?

I believe the claims are valid. There have certainly been many people reporting their happiness in the past, but obviously also a few less satisfied.

They also have LLU 75 packages that compete with these unlimited ones on many exchanges. These are expected to give more consistent performance in terms of speed and stable latency, at the cost of the higher price and 75GB cap. If you think about the claim you quote and the one for LLU 75 I think it is reasonably clear.

We need to know your exchange to see which network you can get. It could be neither, one or both.

I'm on the NSDEN exchange

http://www.samknows.com/broadband/exchange/NSDEN

It supports c&w so should be able to get that package.

I enquired about this recently and apparently they are not taking new sign ups on the LLU Unlimted package(?)

Edited by deleted (Tue 24-May-11 13:42:01)

In reply to a post by epyon:

LLU unlimited is an upto 24mb service with up to 1.2mb upload. This service is fully unlimited with no traffic management or traffic shaping, ideal for people who want a no thrills no fuss service away from BT profiling.

http://www.vivaciti.net/product/1/home-internet/25/l...

Sounds suspicious to me for the price

Anyone got experience with this package?

Don't trust it, Vivaciti are lied as I used to be with them before, they lied and never be trusted with their support, billing etc. Awful.

Damn thats dissapointing i was hoping i may have found something great.

Have you checked out Sky Unlimited?

Yeah sky i have thought about but i hear the customer service is terrible plus they have no gaming/fastpath profiles which would not be great for me.

We have opened this package back up for new sign ups, we closed the ordering due to a few issues some of our customers were seeing, but these issues have since been resolved.

Ok

a few questions

Do you support fastpath?
SNR profiles? if not whats the default?

thanks.

On the CW service default SNR is 9dB, interleaving can be lowered but not off.
On our LLU Home package (with free migrations) we can do a 6dB profile and have the line on fast path.

Just to comment on madadslmax. He was a total laughing stock on these forums for a year or so when he changed ISP monthly on the basis of the first poor speed test result he got. He migrated in and out of the various Entanet resellers during that spell, vivaciti being one of the unfortunate sufferers, at a time when Entanet connections as a whole were having severe problems. (Vivaciti Family and Office products are Entanet, and not in the frame here).

I don't think he has ever tried one of their non-Entanet connections, though I could be wrong.

Just ignore his rubbish.

He often does talk utter nonsense, however, on this occasion I agree with him.

Xilo do an unlimited C&W LLU service.

In reply to a post by wolvesmad:

Xilo do an unlimited C&W LLU service.

I would still be on it too, if Sky hadn't unbundled our exchange.

We only moved to save some money, and I have to say that the customer service, along with the connection at Xilo was truly excellent

I'm confused

Uno

Pro 16 Home £17.99
Pro 16 Office £19.99

whats the difference? i can't see any.

Edited by epyon (Tue 24-May-11 20:21:32)

Contention... (and price)

50:1 on the Home version and 20:1 on the Office. Also, the Home price includes VAT whereas the Office one does not.

Matt

Awesome

thanks.

In case you hadn't realised, Xilo = Uno

I totally agree, adslmax was/is full of [censored]. Many, many hours spent laughing at his posts back in the Enta days!

As for the Viv LLU package, I was on this up until recently and I am happy to confirm it was a great package that really is unlimited. Would still be with Vivaciti now if it wasn't for Digital Region lighting up my cabinet with Fibre optic goodness

I haven't got a bad thing to say about Vivaciti, excellent, friendly support, had one hiccup with billing but that was sorted quickly and professionally. Sign up !

In reply to a post by gribz:

I haven't got a bad thing to say about Vivaciti, excellent, friendly support, had one hiccup with billing but that was sorted quickly and professionally. Sign up !

Can't agree at all I'm afraid. Non stop hiccups, lies and god awful customer service was my experience. Avoid them like the plague.

So allot of mixed views then.

Indeed it seems so, but I challenge you to find a genuine complaint about Xilo/Uno

No complaints from me and I have been with them 18 months now.

Tickets answered within an hour. Great telephone support. Great internet service. Good value.

Top of the ISP Review league.....

In reply to a post by wolvesmad:

No complaints from me and I have been with them 18 months now.

Tickets answered within an hour. Great telephone support. Great internet service. Good value.

Top of the ISP Review league.....

An ambiguous post? What you say means vivaciti, because of the Subject and discussion, implying you reject Finguz's post, but your sig says xilo implying you agree with him about xilo but have no comment about vivaciti .

In reply to a post by epyon:

LLU unlimited is an upto 24mb service with up to 1.2mb upload. This service is fully unlimited with no traffic management or traffic shaping, ideal for people who want a no thrills no fuss service away from BT profiling.

http://www.vivaciti.net/product/1/home-internet/25/l...

Sounds suspicious to me for the price

Anyone got experience with this package?

a mate of mine is on that package, he gets about !6megabits and have had no problems, well no problems with the supplier anyway, his problems was Bt and their inability to sort out a line issue. All is working now and he is very happy.


I am on the same service (cable and Wireless) with ADSL24, a couple of quid more per month, I don't get the high speed as the cables are long, but reliability is good. i do get get about 4megabits,


A good service to be honest for the price, I never had any dealing with Vivaciti, so I don't know what they are like, my mate only phoned them once. i don't play online games, but my mate does, he is a big games player and he don't have any problems with the lack of fast path.


again, I will go by what my mate thinks, he downloads a lot of content from Stream, I think that is what it is called, loads of games, updates, sometimes going over 150Gb in the month and have had no problems and no traffic management, which is always a good thing.
None of that silly profiling, I connect at the same speed all the time.

Only one problem, for me anyway, is that the SNR is fixed and can't be changed via the ISP. My Speedtouch router will connect at a higher speed than the netgear as it knocks the SNR down, but the netgear is a better router.

So I need the speedtouch modem with the netgear router

As I was responding to Finguz's post surely that would mean I was backing up his comments about Xilo?

Xilo are an excellent ISP.

In reply to a post by wolvesmad:

As I was responding to Finguz's post surely that would mean I was backing up his comments about Xilo?

Xilo are an excellent ISP.

I expected that to be what you intended, but so many posters just reply to the latest post irrespective of what it was about that it wasn't a certainty . Those same posters would not even notice who you were replying to, else they wouldn't continue to screw up the system .

Edited by RobertoS (Sat 28-May-11 00:11:11)

In reply to a post by RobertoS:

In reply to a post by wolvesmad:

As I was responding to Finguz's post surely that would mean I was backing up his comments about Xilo?

Xilo are an excellent ISP.

I expected that to what you intended,

/Me scratches head...

In reply to a post by Finguz:

/Me scratches head...

Thanks . I've removed the nit.

he gets about !6megabits

16?

In reply to a post by RobertoS:

he gets about !6megabits

16?

yep, 16,


thanks

In reply to a post by RobertoS:

In reply to a post by Finguz:

/Me scratches head...

Thanks . I've removed the nit.

/Me scratches head again...

I expected that be to what you intended

There's another one

In reply to a post by Finguz:

There's another one

I blame the louse that's laying the eggs.

Urrrrm - looks in mirror ....

I am the expert and experience of them all. I know all isp's over the years. Vivaciti are the worse ever service in my experience. I am not talking rubbish. As I been with them before. Yeah, I used to be with Entanet but not anymore.

Self Proclaimed?

Matt

In reply to a post by adslmax:

I am the expert and experience of them all. I know all isp's over the years. Vivaciti are the worse ever service in my experience. I am not talking rubbish. As I been with them before. Yeah, I used to be with Entanet but not anymore.

Experienced for sure as you seem to have dabbled with so many, I use the word dabbled advisedly.

I warn fellow poster at the self proclamation of the word "expert" though, .....do most members need this warning?.....nope!

I'd hardly say that a week at each ISP makes you experienced. Fickle maybe, but not experienced

We do agree on Vivaciti though.

Edited by Finguz (Mon 30-May-11 15:28:49)

Okdokey thanks for the feedback.

DJMax is the authorative speaker on these boards. He has had more ISP's than the rest of us put together

In reply to a post by Kimi:

DJMax is the authorative speaker on these boards. He has had more ISP's than the rest of us put together

Yep indeed, I had about 61 isp's in the past! Now with Virgin Media 100 Meg and with Plusnet up to 8Mbps.

I'm on my fourth Vivaciti account between homes and office. Never had a complaint with them (beyond the bad Enta times in the past but not their fault). Excellent competent support, would always recommend them.