New website, Line Rental & Mobile Broadband from ADSL24

We've finally updated our website as it's been several years since our previous update. In addition we've also launched our line rental services together with our mobile broadband services due to popular customer demand for us to provide such services. We also have a free setup offer on C&W unlimited LLU packages, so lot's going on!

http://adsl24.co.uk/

If anyone has any queries in particular feel free to ask away.

Cheers

Get

"Error 404

This page cannot be found. Please return to our home page. "

Just under the top menu bar on http://adsl24.co.uk/broadband/

What did you click to get that link in your URL bar John? Everything from the link James supplied seems OK to me.

All our packages come with 200Mb of free web space offering you the ability to upload your own web site or documents to your web space should you wish.

25MB?

Hopefully just the one link. http://adsl24.co.uk/ the View more button about C&W LLU.

Ah - I see it now. Interestingly, wait a few seconds before clicking the link and the content changes. Still fails though.

Thanks, and fixed!

Cheaper line rental

But £1.25 dearer than BT because your CID & 1571 are extra

In reply to a post by Adsl24:

Thanks, and fixed!

You haven't fixed the 200Megabits of web space though .

In reply to a post by XRaySpeX:

Cheaper line rental

But £1.25 dearer than BT because your CID & 1571 are extra

I rather pay another company for Caller Id than use Bt, just a shame that the money still goes to BT indirectly.

I presume that the 1571 cost is for the more advanced version where you can personalized it. most other land lind service supplier have a basic 1571 for free, not that I activated mine when i moved from BT.

the one problem i do see with ADSLphone service is that you pay rental and all you get is a phone line, you still need to pay for calls, not free calls at all, which is fine if you don't use the landline i suppose.



Last year i asked about a phone service from ADSL24 as I am on their cable and wireless LLU service and they said they did not supply one but they had it on their website. so i went for First telecom and to be honest they do what I want, I see no reason to change, not that I can at the moment anyway.

Happy with my broadband from ADSL24, got no plans to change, even if I did look at Sky a couple of times.

That's on a customer by customer basis though, because not everyone wants those features, and the majority of customers who transfer their line to us is because they just need the line for their broadband service and don't really use the features or make many calls. In this instance it's very competitive. It's all about the monthly contract too

The 1571 is the basic Wholesale 1571 which actually costs just over £1+vat from BT Wholesale/Openreach, hence why we have to offer it as an added option. Its either that or add £1 on to the line rental even though most people won't use the 1571. Catch 22 I guess, we prefer to simply give the option.

There's no accounting for irrational desires, but it's still a fact. BT Phone CS is 2nd-to-none!

BT 1571 is personalisable.

Yes, I do see the other benefits, but your line would not suit me and many others who actually do use the phone. Your line is aimed at those who just want naked BB.

James?

Why are you ignoring my repeated pointing out of an elementary error on your website about your free web space? Or maybe isn't it an error, in which case it's a bit of a useless inclusion.

It doesn't look good to me.

Or a monthly contract I'm not trying to sell it to you, just replying to your observations

It should look better now. Not ignoring at all, I took your note on board last night but didn't have access to the relevant file to make the change straight away

I know!

Yep, fixed .

In reply to a post by Adsl24:

The 1571 is the basic Wholesale 1571 which actually costs just over £1+vat from BT Wholesale/Openreach, hence why we have to offer it as an added option. Its either that or add £1 on to the line rental even though most people won't use the 1571. Catch 22 I guess, we prefer to simply give the option.

Just wondering who this service will be aimed at. I know you said in a answer above that people who just want a phone line could be the target market, but i pay less for my line rental and I get free evening and weekend calls.

The cost per minute is slightly higher on peak times, but not by that much.

I may not use the phone that often, but at least i can use it for free in the evening and weekends if I need to.

as you said maybe the monthly contract is what people want, but how many keep changing ph9one services? I got just over two months left with my phone supplier and then I am free to go, but i doubt I will

But as i said, I am still staying with ADSL24 for broadband, unless money gets real tight.

In reply to a post by XRaySpeX:

There's no accounting for irrational desires, but it's still a fact. BT Phone CS is 2nd-to-none!

irrational desires?

i found Bt ph9one service CS pathetic, but that is not why I moved from Bt, the reason I went is because of their renewable contracts and I could get a better deal that suited me elsewhere.

BT 1571 is personalisable.

If you pay for it.
i don't have 1571 and have not had it for a while now, I got a answering machine don't need 1571, I don't even have Caller ID.

I block my number from going out, so It would be a bit hypercritical of me if I wanted to know who phoned me.

In reply to a post by RobertoS:

James?

Why are you ignoring my repeated pointing out of an elementary error on your website about your free web space? Or maybe isn't it an error, in which case it's a bit of a useless inclusion.

It doesn't look good to me.

Do people still use free web space? Most people these days uses Facebook or sites like it to tell the world who they are and what they are doing.

I have never used my free web space, I would not know how to as I have not really looked into it.

We find most use the email, very few the actual "web" part.

Matt

In reply to a post by zyborg47:

BT 1571 is personalisable.

If you pay for it.

I don't pay a penny for it!

In reference to bt.custhelp.com/app/answers/detail/a_id/8374/c/345,350,1084:

What is BT Answer 1571?
BT Answer 1571 is an answering service that will answer calls when you are either away from the phone or engaged on another call. It then alerts you that there is a new message waiting in your mailbox by placing a stutter dial tone on the line. You can create your own personal greeting for callers to hear and change this as often as you like.


Is BT Answer 1571 free of charge?
BT Answer 1571 is available at no extra cost when you sign up, for customers who make calls with BT. If you are billed monthly, then you must make at least two chargeable calls with BT each month or if you are billed quarterly, then you must make at least six chargeable calls with BT within that quarter. If you use the service and don't make these calls with BT you will be charged for this service.

I think it was last year BT added the ability to personalise the greeting on the "free" version of 1571.

I write "free" because because you have to make outbound billable calls though BT to qualify for it, else there is a fee. I know this first hand because I have my calls via a 3rd party but pay line rental (plus caller ID and 1571 charges) directly to BT.

In reply to a post by DougM:

I think it was last year BT added the ability to personalise the greeting on the "free" version of 1571.

I write "free" because because you have to make outbound billable calls though BT to qualify for it, else there is a fee. I know this first hand because I have my calls via a 3rd party but pay line rental (plus caller ID and 1571 charges) directly to BT.

Billable includes calls included in your "free" plan. So on Evenings and Weekends that we are on, those calls count.

In reply to a post by uno:

We find most use the email, very few the actual "web" part.

Matt

I have not used a ISP email for years, I got my own domain and email service from a third party, the best way to go.

In reply to a post by XRaySpeX:

In reply to a post by zyborg47:

BT 1571 is personalisable.

If you pay for it.

I don't pay a penny for it!

In reference to bt.custhelp.com/app/answers/detail/a_id/8374/c/345,350,1084:

What is BT Answer 1571?
BT Answer 1571 is an answering service that will answer calls when you are either away from the phone or engaged on another call. It then alerts you that there is a new message waiting in your mailbox by placing a stutter dial tone on the line. You can create your own personal greeting for callers to hear and change this as often as you like.


Is BT Answer 1571 free of charge?
BT Answer 1571 is available at no extra cost when you sign up, for customers who make calls with BT. If you are billed monthly, then you must make at least two chargeable calls with BT each month or if you are billed quarterly, then you must make at least six chargeable calls with BT within that quarter. If you use the service and don't make these calls with BT you will be charged for this service.

So you got to use the phone to get it free. Many people now don't use their landline it is there because of broadband.
I certainly would not have a landline if I did not have broadband.

In reply to a post by RobertoS:

In reply to a post by DougM:

I think it was last year BT added the ability to personalise the greeting on the "free" version of 1571.

I write "free" because because you have to make outbound billable calls though BT to qualify for it, else there is a fee. I know this first hand because I have my calls via a 3rd party but pay line rental (plus caller ID and 1571 charges) directly to BT.

Billable includes calls included in your "free" plan. So on Evenings and Weekends that we are on, those calls count.

which as I said above is fine if you are using the phone, but some people don't use their landlines.
I know a few people who don't even have a phone connected up to their landline full stop

In reply to a post by zyborg47:

Many people now don't use their landline

Don't believe that! See you have relaxed the "many" to "some" in your next post. That is more like the actuality.

In reply to a post by XRaySpeX:

In reply to a post by zyborg47:

Many people now don't use their landline

Don't believe that! See you have relaxed the "many" to "some" in your next post. That is more like the actuality.

You be surprised how many don't use their land lines., the only reason I use it is because i pay for it and i get free calls evenings and weekends, so I may as well get something out of it.

In the day time i use my mobile. I would love to get rid of the landline, more and more people I know just got the landline for broadband.

We have lots of customers that just use our own land line service (at £11.40 per month) and don't bother with any calls at all, just have it for the ADSL.

In reply to a post by zyborg47:

In reply to a post by XRaySpeX:

In reply to a post by zyborg47:

Many people now don't use their landline

Don't believe that! See you have relaxed the "many" to "some" in your next post. That is more like the actuality.

You be surprised how many don't use their land lines., the only reason I use it is because i pay for it and i get free calls evenings and weekends, so I may as well get something out of it.

In the day time i use my mobile. I would love to get rid of the landline, more and more people I know just got the landline for broadband.

I don't have any landline, no BT or Virgin phone line. Not worth it anymore. Cos I had a mobile phone (unlimited calls) and i got a virgin media 100 Meg broadband standalone!

In reply to a post by adslmax:

I don't have any landline, no BT or Virgin phone line. Not worth it anymore. Cos I had a mobile phone (unlimited calls) and i got a virgin media 100 Meg broadband standalone!

I thought you had a Plusnet connection as well as the Virgin one?

In reply to a post by RobertoS:

In reply to a post by adslmax:

I don't have any landline, no BT or Virgin phone line. Not worth it anymore. Cos I had a mobile phone (unlimited calls) and i got a virgin media 100 Meg broadband standalone!

I thought you had a Plusnet connection as well as the Virgin one?

I left plusnet because my bt line contract is finished as I had cease ADSL and BT line at the same time last week.

So, just virgin media 100 meg standalone is more than enough!

In reply to a post by vivaciti:

We have lots of customers that just use our own land line service (at £11.40 per month) and don't bother with any calls at all, just have it for the ADSL.

Not surprising.
just a shame we can't have a line at half price or less and not have it available to phone at all.

In reply to a post by adslmax:

I don't have any landline, no BT or Virgin phone line. Not worth it anymore. Cos I had a mobile phone (unlimited calls) and i got a virgin media 100 Meg broadband standalone!

You are lucky,, but a lot of people don't have your choice.