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Lost PPP session yesterday from 2am to 6am. Tried calling support but BT woman said there is a fault so opened a ticket. But curious thing I haven't been using connection til 8pm tonight and the line seems to be suffering minimal packet loss on a regular basis since the outage.
Packet loss doesn't appear to be affecting speeds, all speed testers performing normally and downloads hitting a constant 17.72 mbps from good servers.
Anyone else? Here's my snapshot showing outage and packet loss.
http://www.thinkbroadband.com/ping/share/4fb38dcb132...
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All ok here on surfwise complete.
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Cheers for letting me know.
| Text | 1
23
45
67
89
1011
1213
14 | |------------------------------------------------------------------------------------------|
| WinMTR statistics || Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|| home.gateway.home.gateway - 0 | 101 | 101 | 0 | 0 | 0 | 0 |
|hg03-gw.tn3.o-bit.net.128.107.77.in-addr.arpa - 0 | 101 | 101 | 31 | 32 | 47 | 31 || abr01v9.tn3.o-bit.net - 0 | 101 | 101 | 31 | 33 | 47 | 31 |
| 252.128.107.77.in-addr.arpa - 0 | 101 | 101 | 31 | 31 | 47 | 31 || gi3-0-3.ar01.tn5.bb.gxn.net - 0 | 101 | 101 | 31 | 34 | 78 | 31 |
| lonap-gw2.rbsov.ncuk.net - 0 | 101 | 101 | 31 | 34 | 125 | 31 || gi0-24-10-star1.core-rs2.thdo.ncuk.net - 5 | 101 | 96 | 31 | 42 | 235 | 31 |
| www.thinkbroadband.com - 0 | 100 | 100 | 31 | 33 | 47 | 31 ||________________________________________________|______|______|______|______|______|______|
WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( [email protected] ) |
Packet loss seems to be about 5% upstream from my provider, wonder if this may account for variable speeds from tbb test files and other routes are ok.
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PL seems to have cleared up now, wonder if O-bit were doing a router upgrade.
http://www.thinkbroadband.com/ping/share/a76801f7feb...
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Just tried that test and got similar results to you apart from the packet loss.
For reference I'm on the unlimited package.
On another note re surfwise, this week I have noticed a big improvement in tests from this site.
Speed tests are now far less variable and nearer what I would expect and the test files are coming down at line rate whereas before they were also variable.
Also had an issue with Steam downloads being stuck around 1MB/s which has now cleared and I now get full speed.
Tests from other sites have been OK and generally no other issue with speeds.
Theory for Steam was that it may have been a peering issue so maybe some work has been done in that area?
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On another note re surfwise, this week I have noticed a big improvement in tests from this site.
Speed tests are now far less variable and nearer what I would expect and the test files are coming down at line rate whereas before they were also variable.
Yes I noticed that too.
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Maybe spoke too soon.
Seeing some consistent low level packet loss since this morning.
Also had a ramp up of minimum ping between 4pm and 6pm yesterday.
My Broadband Ping
First time I have seen that pattern of packet loss. Looks different to the problem you had though.
Gary
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Yes seeing similar on my line.
http://www.thinkbroadband.com/ping/share/184a424c036...
Tried a few speedtests around midday and it was a bit variable but speedtest net to London was fine. Will have to keep an eye on it, PL seems to have cleared up later, but it is minimal.
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Hi,
Have you raised this as a fault with us? I can only see one fault of this nature and we have found an issue and resolved it (so far customer has seen improvement)
Edited by vivaciti (Tue 07-Feb-12 16:37:50)
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Hi
Saw improvement over Monday and today. Raised a ticket but Glenn said there was a problem and it should have been resolved on Sunday. Will keep an eye on it over next few days and raise a new ticket if necessary.
Cheers
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OK I have opened a New ticket on an unrelated matter that may need your network gurus attention.
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