Thinking of joining Xilo (C&W LLU based package)

Hello,

I'm thinking of joining Xilo Pro LLU broadband (my exchange has C&W LLU equipment), a few questions:

1) I understand a BT landline is a pre-requisite, but can this be with any BT Wholesale supplier (eg Post Office, IDNET, Directsave telecom, Primus etc) or does the landline have to be directly with BT themselves?

2) When i type in my tel number on Xilo's website, i get these options:

Product Download Upload1 Usage Cap Price

Pro 16 Home Up to 16Mb 1Mb Unmetered £14.99
Pro 16 Office Up to 16Mb 1Mb Unmetered £19.99
Pro 24 75GB Up to 24Mb 1Mb 75GB £21.99

Is 'Pro 24 75GB' also C&W based? Is it more expensive than pro 16 home/office due to being 'up to 24 mb' or is it a typo? However I read somewhere on these forums that the pro 16 packages are really 'up to 24 meg' even though they are re-sold to Xilo as ' up to 16 meg'? Could someone confirm this? (i live close to exchange - downstream atten is approx 20 db)

3) I understand Xilo offer static ip address on the pro packages but not fastpath. On the interleaved option, can they reduce this to the very lowest level? Could i expect pings of <30 ms being on interleaved? I use VOIP and gaming a lot so low ping times are an absolute must.

Thanks!

Edited by deleted (Sun 04-Mar-12 08:00:29)

1.Yes any BT based line
2.Pro 24 is a talktalk based service and yes upto 16 packages can do upto 24Mbps
3.Yes it can be lowered to 8ms delay which is the lowest interleaving profile.

In reply to a post by asylum_seeker:

2) However I read somewhere on these forums that the pro 16 packages are really 'up to 24 meg' even though they are re-sold to Xilo as ' up to 16 meg'? Could someone confirm this?

The official product is up to 16Mb. C&W don't cap the line rate, but this is the official product that they offer.

There have been instances where people get above 16Mb, but then their rate drops a little but as it is still above 16Mb, C&W have refuse to do anything further as the line is working as it should and within specification to the product offered.

3) I understand Xilo offer static ip address on the pro packages but not fastpath. On the interleaved option, can they reduce this to the very lowest level?

The default profile on Pro 16 as set by C&W is Interleaved at 8ms with a 9db SNR margin. They will not remove the interleaving but if you happen to end up on an a port with Fast Path enabled already, you may find you get this - there are a few that do.

SNR margin can be tweaked at your end and there is no DLM to avoid, but the interleaving would remain.

Matt

thanks fellas, look forward to joining you soon!

Oh, did they take away the option for fastpath?

..if so, then I left a fastpath port on MRCEN

They never officially offered it.

Trials were conducted but they went very quiet after that.

Matt