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Standard User huwwatkins
(member) Fri 16-Mar-12 14:42:59
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Vivaciti website


[link to this post]
 
In case anyone has been wondering why the Vivaciti website has been up and down all day; Whilst I was on the phone to their customer service reguarding another matter they said that it was currently under a denial of service attack.

God knows why anyone would be interested in doing this? I can't image Vivacti have many enemies!

Edited by huwwatkins (Fri 16-Mar-12 14:45:05)

Standard User Banger
(eat-sleep-adslguide) Fri 16-Mar-12 16:07:00
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Re: Vivaciti website


[re: huwwatkins] [link to this post]
 
Thanks for the info.

Tim
www.vivaciti.net & freenetname
Billion 7800 on 24 Meg Variety LLU
My Broadband Speed Test
Standard User Tonguey
(newbie) Fri 16-Mar-12 16:13:39
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Re: Vivaciti website


[re: huwwatkins] [link to this post]
 
Thanks from me as well.

Typical though, just as I'm trying to answer a ticket!


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Standard User user7423
(member) Sat 17-Mar-12 07:25:54
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Re: Vivaciti website


[re: huwwatkins] [link to this post]
 
Thanks for the info, I woke up in the middle of the night Thursday and my web space / email was down as well as Vivacti's site / furm etc and wondered why.
Standard User RobertoS
(sensei) Sat 17-Mar-12 09:48:14
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Re: Vivaciti website


[re: user7423] [link to this post]
 
Seems to be back up now. Are other speeds still bad?

(Edit - typo).

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.

Edited by RobertoS (Sat 17-Mar-12 10:26:32)

Standard User Tonguey
(newbie) Sat 17-Mar-12 10:23:51
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Re: Vivaciti website


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Seems to be back up now. Are othere speeds still bad?


I'm OK here.

Was activated Thursday early PM, speeds were bad - changed DNS servers to Comodo's and speed was fine, changed back late Thursday and been fine since.

My Broadband Speed Test
Standard User user7423
(member) Thu 22-Mar-12 13:49:30
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Re: Vivaciti website


[re: huwwatkins] [link to this post]
 
Seems to be happening again intermittently today, I cannot access my webspace, emails or Vivaciti's site and forum or they take about 3-4 minutes to bring the sites up.

Unless there is something wrong my connection, but down for me also says they are down when I cannot reach the sites.
Standard User user7423
(member) Tue 17-Apr-12 09:53:51
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Re: Vivaciti website


[re: huwwatkins] [link to this post]
 
Seems its all down again for the last 5 - 10 minutes or so

Checked downforme and it is all down. My webhosting / emails with them is also down.

Hopefully it will be back soon.
Standard User Banger
(eat-sleep-adslguide) Tue 17-Apr-12 14:23:32
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Re: Vivaciti website


[re: user7423] [link to this post]
 
Working now? OK for me.

Tim
www.vivaciti.net & freenetname
Billion 7800 on 24 Meg Variety LLU
My Broadband Speed Test
Standard User user7423
(member) Tue 17-Apr-12 23:10:39
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Re: Vivaciti website


[re: Banger] [link to this post]
 
I called Vivaciti and all was back up a little while after, sorry I did not post / reply sooner, been busy the rest of the day.
Standard User user7423
(member) Wed 18-Apr-12 06:55:59
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Re: Vivaciti website


[re: user7423] [link to this post]
 
The sites are very slow to load this morning, but are working.
Standard User vivaciti
(knowledge is power) Wed 18-Apr-12 08:24:04
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Re: Vivaciti website


[re: user7423] [link to this post]
 
We have been having some issues with the server, a new server has been ordered and now delivered and we are looking to get the data moved from the old server to the new one as soon as possible, announcements are being made on our Twitter feed, facebook page and in the announcements section of your client area.

www.vivaciti.net
Vivaciti Broadband
0800 0911797

Forum
Facebook
Standard User user7423
(member) Wed 18-Apr-12 10:08:03
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Re: Vivaciti website


[re: vivaciti] [link to this post]
 
Thank you for the update.
Standard User user7423
(member) Thu 19-Apr-12 05:34:46
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Re: Vivaciti website


[re: vivaciti] [link to this post]
 
All down again, your site, forum, my hosting, emails. I can imagine I won't be able to do much work today if I cannot use the paid for hosting and receive any emails (to know if I have any sales, enquiries etc)

This has affected sales this week, as the hosting has been down, no website, no photos etc

Ironically, I received an email / invoice from Vivaciti to pay for my years hosting, which I will do, but unable to until the site is back up and stable.

edited to add, sites / email etc are back up, but unable to access client area to log in to pay for hosting, error pages on most of the links clicked on main Vivaciti site.

Edited by user7423 (Thu 19-Apr-12 06:39:51)

Standard User vivaciti
(knowledge is power) Thu 19-Apr-12 09:16:24
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Re: Vivaciti website


[re: user7423] [link to this post]
 
Hi,
The server has not been down all week at all, it may be that your IP has been blocked at the firewall, if you want to drop a PM with your account details and the IP I can get someone to take a look into it.

www.vivaciti.net
Vivaciti Broadband
0800 0911797

Forum
Facebook
Standard User user7423
(member) Thu 19-Apr-12 11:30:29
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Re: Vivaciti website


[re: vivaciti] [link to this post]
 
I did not mean it has been down all week, but for some periods over this week it has been down, apologies for making it sound like it had been down all week.

I have not been blocked by your firewall, as when everything is working / up, I can get my email and log in to FTP etc.

It is just very inconvenient the times that it has been down this week, as it does make it hard to do any work (I work from home self employed) and rely greatly on the hosting / emails to do that work and sort out sales etc

Hopefully the new server will be up and running soon and things will be ok again.
Standard User vivaciti
(knowledge is power) Thu 19-Apr-12 17:16:29
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Re: Vivaciti website


[re: user7423] [link to this post]
 
Hi,
The new server upgrade has been finished, there were a few bugs to sort out but that should now have been completed, there may be a couple of things still lurking that we have not found but these will be minor issues.

Anything else, let us know.

www.vivaciti.net
Vivaciti Broadband
0800 0911797

Forum
Facebook
Standard User user7423
(member) Thu 19-Apr-12 20:26:03
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Re: Vivaciti website


[re: vivaciti] [link to this post]
 
Thanks for the update, all seems to be running smoothly.
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